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Air Conditioning Specialists

Heating and Air Conditioning, Water Heaters, Electrical,

About us

Since 1997, we have built an incredible reputation for providing premier HVAC service. You can expect the very best with Air Conditioning Specialists. We are committed to delivering the perfect HVAC system with outstanding quality products and superior customer service. We provide an excellent experience from start to finish and are determined not only to satisfy each one of our clients, but to exceed their expectations. Call us today and experience for yourself!

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Generator Service, Installation, & Preventative Maintenance Heating & Air Conditioning Service, Repair, Installation, Safety & Efficiency Maintenance Check Ups. Geo Thermal System

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available
PayPal

Reviews

4.7179 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
4%
3
3%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.7
punctuality
4.7
Showing 151-175 of 179 reviews

christina M.
01/2016
4.0
heating & air conditioning/hvac
  + -1 more
They are a little pricey.
Description of Work: They replaced some of our ductwork and both the heating and A/C units. They've done follow up regular maintenance work too.
Rating CategoryRating out of 5
Yes, I recommend this pro

Carl N.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They added a generator.
Rating CategoryRating out of 5
Yes, I recommend this pro

Charles H.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: A/C Specialists replaced my gas heater and air conditioning systems. They were thorough, professional, and courteous throughout every conversation with them on the phone, talking to the sales representative and during the rip out and installation process with the two units. I am highly impressed with Air Conditioning Specialists, and I'm thankful I found this company through Angie's list.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARCUS S.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Scheduled maintenance. Work completed quickly and thoroughly. Serviceman was courteous and professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$45

Ann L.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They installed a screen door.
Rating CategoryRating out of 5
Yes, I recommend this pro

andrew S.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I had a heating system fail, so in the search for a replacement, we chose AC Masters to install a new Mitsubishi system. I have never regretted choosing the system, and since AC Masters is a Diamond dealer, I got an extra year of warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Teresa G.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: This company installed a new air conditioning unit. They were very professional and informative. I would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

James H.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced entire AC System and furnace with 4000 ton Trane.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Chad R.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I called them up for an air conditioner problem in a rental house in which I am the landlord. They were pleasant on the phone and scheduled an appointment immediately. The serviceman was prompt, courteous and kept me informed of the status and estimate via phone since I was out of state. My tenants were there to assist the serviceman. It was up and running again in a timely manner. The tenants told me later that it was a very pleasant experience and all went well. I would definitely call this company again for any heating or air conditioning problems in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

James W.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replace heat pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,960

Michael T.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Air Conditioning specalists Replaced entire hearing and ac system. They were very courteous, professional, and the work was done above and beyond my expectations!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Dianne P.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Cost included in my maintenance contract. Replaced 14" x 14" ceiling air handler that they installed in January 2013. Existing frame that they installed was bent and new box of filters would not fit into existing bent frame.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sara T.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We had an air conditioning tune up. We currently have a contract with AC Specialists for a heat pump tune up twice a year. The techs are always on time and professional. They answer all of our questions knowledgeably and make recommendations for the system. The cost for this transactions was for a set of locking caps not the actual tune up, which was covered under our contract.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Michael C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lindsey H.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro

Vince R.
03/2014
3.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Maintenance check for heat pump units.

Rating CategoryRating out of 5
quality
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$125

Jon N.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
Great!
Description of Work: We used ACS a couple years for maintenance on our system before deciding to replace it. They have the best customer service of anyone around. When our system wasn't ready to install on the date promised, they just installed (after asking, of course) a superior model at no additional charge. This company is very highly recommended!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Air Conditioning Specialists
We appreciate your taking time to post a review on our service and appreciate you as customer! Thank you so much! Crissy Smith

Chris C.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
Excellent work
Description of Work: My heat wasn't working due to a blockage in the furnace. They cleaned it out and got it working very quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Air Conditioning Specialists
We truly appreciate your taking the time to write a review on our service - Please do not hesitate to call in the future or provide our name to friends and family in need! Thank you so much! Crissy Smith

Brandon K.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
AWESOM!!!!
Description of Work: I called AC specialists on Thursday afternoon and they sent out a sales rep Friday morning. (winter time is a little slower) he went through and looked at my home and system. The units were Goodman and Janitor. Both made in 1994. the Airhandler is in the knee wall and dficult to access. Scott (sales rep) and myself climbed on in while he got the info he needed and measure all my ducting and then went outside and took a look at my outdoor unit. looked ragid and old. he got the info there and then did a count of my vents through the home and saw 2 in the garage that used to be a room and talked about cutting those off for safety reasons from gas fumes. we then sat down at the table and started showing me through he books. very down to earth and would take the time to explain any questions from my wife and myself. he had a standard price sheet and would make decuctions or additions for individual things. he had all the info right there and handy. he calculated the size of units i would need and then showed me my options to decide from. after i looked it over i went and talked to my wife without being pressured and decided about the choice. we said we need to finance and he said well here are your options and prices. between trane and ac specialists there were about 3 financing options to choose from. we picked what would work for us and then he explained the process of application and we found out on the spot after about 5 mins of paper and computer work. ASK all the questions you can think of!!! after that he set up an install date which happened to be Monday!!! AWESOME!!! the installers called 30 mins prior to arrival and showed up on time! All employees wear their boot covers in doors if they dont have drop clothes layed down! very nice! both installers began removing and installing they systems. very profesional and also answered all questions. after the install they showed my wife and i what they had done! installed float system on the drip pan and the air handler so if it does fill with water that it will shut off and not leak through the ceiling. installed new pad for outdoor unit and new lineset where needed. after all said and done they checked all vents and both heating and cooling operations. units work awesome and very impressed!!! also i have an amazing warranty for whole system! no worries for atleast 10 years!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,200

JR F.
11/2012
1.0
heating & air conditioning/hvac
  + -1 more
They are terrible
Description of Work: I contacted this company because they had favorable ratings and I heard an infomercial on the radio. I wish I had never called them. I experienced a leak in my system that they told me was due to a clogged drain line. I paid them around $200 to unclog it and within two days the leak was still there. They then came back out and said that the drain pan was leaking. They said they would call back with prices but never did. I then called them and they said they could not get the part and would have to come back out to measure it. I met the again and they said they would call with an estimate. Once again they never called me back. I then called them and they told me. It would be $1300 to replace a $10 part because of all of the labor. I called the owner Mr. Smith and he said he would call me back. He never did. I then called them again and he said that he felt the job could cause other problems so he said I should buy a new unit for $5500 and said this was discounted from $7500 because he bought the wrong unit for another home. I told him I wanted to just get the $1300 fix. He told me that someone would would call me back. A week later they called to schedule the work and I told the lady that I would consider having the new unit installed and i wanted to have the owner call me. All along the owner told me the leak was from condensation from the ac running. Well now it is still leaking and the ac is not on, there is no condensation leak and I finally figured out they not only were just trying to sell me another system but they also diagnosed the problem incorrect. Oh yea, Mr. Smith, the owner STILL has not called me back DO NOT USE this company!!!!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$200

MADELINE F.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
He was very thorough.
Description of Work: He serviced my Furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Everett W.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
Great!
Description of Work: Four other companies were unable to address the problem with my furnace not lighting. James did it right away and fixed the problem quickley. A little pricey since the service call was not included in the repairs. But overall I am glad to get my gas furnace working again! They are my company from now own.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$202

Contact information

2618 Airline Blvd, Portsmouth, VA 23701

http://www.acspecialists.net

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Electrical,
Generator,
Air Duct Cleaning,
Dryer Vent Cleaning,
Home inspection

FAQ

Air Conditioning Specialists is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Air Conditioning Specialists accepts the following forms of payment: Check,CreditCard,Financing Available,PayPal
No, Air Conditioning Specialists does not offer free project estimates.
Yes, Air Conditioning Specialists offers eco-friendly accreditations.
Yes, Air Conditioning Specialists offers a 5% senior discount.
Yes, Air Conditioning Specialists offers emergency services.
Yes, Air Conditioning Specialists offers warranties.
Air Conditioning Specialists offers the following services: Generator Service, Installation, & Preventative Maintenance Heating & Air Conditioning Service, Repair, Installation, Safety & Efficiency Maintenance Check Ups. Geo Thermal System

Contact information

2618 Airline Blvd, Portsmouth, VA 23701

http://www.acspecialists.net

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM