Approved ProLakewood Home Builders Inc
About us
Here at Lakewood Home Builders, we understand that our Reputation relies upon your lasting satisfaction with our Craftsmanship, Products & our Service. In fact, our one goal above all, is Customer Satisfaction. We specialize in major remodeling, additions, interior remodeling of kitchens and bathrooms, basements, and high end screened porches/three season rooms, etc. We work with our partner architects and engineers, or with yours. We are very happy to say that since being placed on Angie's List in 2012, we have received the Super Service Award every year through 2023. Call on us to see how we can help you with the remodeling project you're considering. Also Contact John Stageberg at: 571-275-0922 email: [email protected] phone
Business highlights
Services we offer
Remodeling, Additions, Kitchen & Bath Remodeling, Roofing, Window & Siding Replacement, Outdoor Living (patios, fireplaces, outdoor kitchens, decks, screened porches) Basements & New Homes.
Services we don't offer
Ask for Details
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- Check
- Visa
- MasterCard
- 13
Assorted photos uploaded by Lakewood Home Builders Inc
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 6% | ||
| 2% | ||
| 2% | ||
| 1% |
Filter reviews by service
"Hi Thank you for taking time to comment. We appreciate your business."
Thank you Tim for making this project a pleasant and friendly experience from start to finish. It was such a pleasure to do business with you and we will certainly be repeat customers with future projects.
"Hi, thank you for your kind words. It was a pleasure to do business with you. We look forward to working with you again."
"Hi, thank you for your review, we appreciate your business. If we can help with anything in the future, please do call on us."
On closer look I realized that despite being a little more, it actually included A LOT more. Lakewood included tree removal, driveway expansion, windows, a garage door opener, a finished interior and more. The other companies, though quicker to provide an estimate and very slightly cheaper, had not included a whole lot of items that Lakewood had. Even when I reached out to the other companies for clarification, they made it clear that their bids did NOT include these things and that they would not even coordinating many of these things for extra money. (Seriously, how do you build the garage without removing a tree thats in the way?) I quickly signed up with Lakewood to proceed and things fell together quickly after that.
The project took a few months to complete, but that is realistic considering the scope. They worked with me on what I was wanting, and really helped me out a lot when it came to dealing with insurance and getting the documentation in order. More than anything I would acknowledge their attention to detail set them apart. Even when the project was done they had planted trees and grass in the vacated areas and approached me about different additional options to make the most of the new space.
I look forward to working with this team again and highly recommend their services.
"Hi, thank you for taking a second look at the contract and comparing apples to apples as they say. We appreciate your business and look forward to your next project."
"Thank you for your kind words [member name removed] and taking the time to share your experience. It was a pleasure working with you as well - from start to finish! We Look forward to seeing you both again!"
"Hi, thank you for taking time to write this review, we appreciate your time and business."
He spent quite a bit of time with me and really went over and beyond to help me figure out whom to call to fix the problem. Plus he gave me advice as to what to do to prevent further household damage. I really appreciated the effort on my behalf. He also alerted me to an electrical problem waiting to happen, that he saw in the attic
This is a great company to do business with. Thanks so much Tim.
"Hello, this is the standard for customer service that we strive for. Thank you for taking time to write a review. Please call on us should you need to."
Thank goodness Mr Johnson was so thorough. I'd been having concerns about effectiveness of bathroom vent fans installed by a prior contractor and when Mr Johnson checked the attic for insulation planning he discovered there was absolutely no venting to the outside.....unbelievably a prior unethical or incompetent contractor had only installed the fans in the ceiling... figuring with an old house and difficult to reach attic that nobody would find the improper install... uintil Mr Johnson found it! He saved me from potential serious damage or mold from unventilated fans. He offered 2 reasonable solutions that allowed me to keep exisiting fans yet add venting in an effective and cost efficient manner. I accepted one of the options and within a few days, he was there to personally made the repairs to the attic venting systems and also to oversee the work of the crew that then could install the insulation. Had he not found and corrected the attic venting issue prior to insulation install, this would have indeed become a serious problem and one that might not be discovered until damage was done - plus might require demo in the attic.
I was obviously very appreciative of his diligence. He and his business partner are homebuilders who also do all types of renovation and repair (and he even pointed out to me where a vendor on a current job was making renovation changes that did not comply with code.). Finding and correcting that problem was not in any way connected to the attic & insulation work, but just an example where he has a keen eye and the experience to know both code and see any potential issues. I brought the issue to the attention of the current vendor (and code citation) who then had to concur that their install was not up to code and they made the correction.
So - Lakewood (Mr. Johnson) not only did the job for which he was contracted but saved me from potential dangers from prior work that wasn't done appropriately. Please note, he didn't "look" for problems to then fix/bill me for - (ex. he knew he wouldn't benefit from telling me to have the other vendor should re-do some of their work to be up to code and to ensure safety in my home). He is just a knowledgeable, straightforward and dependable individual and his firm's work reflects that integrity.
I would recommend Lakewood for any time of repair, renovation or build based on my experience (and comparing them to numerous other contractors I've worked with in maintaining & renovating/repairing an older house)
"Hi, thank you for the comments, this service is always our goal with each and every customer. Thank you for your business and kind words."
"Hi, thank you for the review. We appreciate your business. Please call on us if you should ever need to."
"Hi, thank you for your business and call on us if you should ever need our services. Thank you for the kind words."
"Hi, thank you for taking the time to comment. We appreciate your business, do call on us if you should ever need to. Thank you."
Everything went as expected. I bought a big deal knowing it take quite a bit more, and it did.
My plumbing and pipes were old and a mess; as part of this project Lakewood inspected everything and brought in their expert plumber to take care of it.
They explained what needed to be done, and showed me the problems and then expertedly (sp?) took care of everything. I got to see the work and it was fantastic. They even switched me over to copper (from PVC) because it was a better fit for this jog.
The little things I asked for, as long as it was in scope, they took care of. And they were very communicative through out the entire project on what needed to be done and the schedule.
The rest of the remodel went great. They took care of all the needed work, and saw through on everything to completion and made sure all the details were done to my satisfaction before closing out the job.
It looks great.
I would hire again, and am already in planning with them for my next job.
"Hi, thank you for your purchase, time and comment. It was our pleasure to work with you and we appreciate your business."
"Hi, we are sorry that you felt the price was too expensive. All building materials have skyrocketed over the last 8 years or so. With the increasing price on oil refining and pricing. Your not alone when you state that are prices are expensive, however we cant absorb rising material cost. We as well as others must pass that cost on to the end user. Our histogram on Angie's list shows that we are competitive in our pricing, we have to be to stay in the running. You weren't clear about where the leaking was still happening, or if it was one of the places I caulked? As I had mentioned then, the two story open kitchen ceiling had a single piece of glass and the water was coming from condensation settling on the glass and running down to start dripping into the surrounding drywall and trim around the skylight. This isn’t an issue that caulk will fix. I did find a small placed above the skylight where caulk was needed and did caulk that. The other places needed much more repairs than the $149.00 purchase covered, such as rotted plywood in the breezeway. As any company needs to be, we have to be profitable on some of the things we do, or we're out of business. Also this repair were done over either late December 2013 or early January 2014 and I didn’t receive any request to re-visit any of this work. If you would like to have be back out to revisit the caulking issue, I’d be happy to do so. Please call me at 703 209 5488 to schedule. Thank you."
"Hi, we're disappointed that this didn't work out for you. Thank you for your response and the good review. If we could be of any help in the future, please contact us, [email protected] or call 703-209-5488"
"Hi, thank you for taking time to write something for us. If you should need us later please call or write [email protected] or 703-209-5488 Thank you."
Pat Paulas, Potomac Falls, VA
"Hi, we appreciate your business and your kind review. Please don't hesitate to call on us for your future needs in home renovations. It was a pleasure to meet both you, your husband and the pets. Thank you"
Being a do-it-yourself kind of person, I naturally wanted to try and take on some of the work. In this case, I was in charge of the demolition phase. Unfortunately, at one point, I had a mishap with the ceiling and a true mess was the result. This mishap involved lots of sheet rock and insulation; neither in the places they should be. I contacted John after the incident occurred only to get some advice on how to proceed. I was fully expecting to make the repairs to the ceiling myself. However, when John heard of the incident, he and his construction manager took time out their schedules the next morning to come over and repair the damage to the ceiling. I cannot express how much this was appreciated. This incident was also the first time I was able to meet our construction manager, Lance Rittenhouse. As with John, Lance was another gem to work with. The honesty and integrity of these two gentlemen and the job they do just cannot be expressed enough. Lance was always extremely informative and walked us through every stage of our construction.
I wish I could say that our construction went by without issue, but unfortunately there were some bumps along the way. Most of the bumps were minor, a couple were a bit more serious in nature. The more serious of the problems occurred during our cabinet installation and some poor workmanship in that regard. However, rather than diving into the minute details of these issues, I would rather concentrate on how these issues were handled. To me this is how a business is defined. We are all human, nobody is perfect, and in my life I have come to realize that it is a real rarity when a project completes without issue. Forme, it is how the issues that arise are dealt with that makes me want to do business with a company again. EVERY issue that arose during the remodel of our kitchen was handled honestly and with professionalism from both John and Lance. They went out of their way to ensure that everything was to my utmost satisfaction, performing the work themselves if needed. It is this type of dedication to there work and striving for complete satisfaction that sets Lakewood Home Builders apart from the other contractor's in my area. This is why I know exactly who I will be contacting when my next big project comes along. Thank you, John, Lance and the rest of the Lakewood Home Builders team! Until next time...
"[Member Name Removed], Thank you for your kind words. It was a true pleasure getting to know you and [Member Name Removed]. We certainly understand that the planning piece of any project is vital - and getting this as close as possible pays off in the finished product - so this is time well spent and I very much enjoyed our meetings. I look forward to catching up with you both again and look forward to the next project. . .whenever you're ready. Thank again, John"
"Hi, We corresponded last on the 21st of November just prior to Thanksgiving. Please check your inbox as I sent your proposal this morning. Having to get a lead abatement contractor involved to get additional cost did delay things a little. My apologies and feel free to call if you have any questions. 703 209 5488 Thank you and I look forward to hearing from you."
"Hi, thank you for your input. We appreciate your business."
"Hi, thank you for the opportunity, were sorry that the windows didn't fit your budget. If you should need us later for anything please let me know. Thank you."
Rittenhouse, Vice President for Remodeling. Please bear with me while I explain.
A few months ago, my husband and I contracted with the company to renovate our guest bathroom. We selected all of the
flooring, tile, lighting, bathroom components and fixtures; they were ordered, delivered, and placed in an adjacent room in advance of the date for work to begin. When the wall tile and bull nose trim arrived, however, they were placed in our garage where they could be cut.
Because the bathroom has no natural light, the wall tile and trim I had selected was a very pale ceramic with faint veining to match the travertine floor tile. While Lance and I could only see the color of the trim, (the wall tiles being too heavy to open), we both checked the delivery against the order and invoice, and the description and stock numbers aligned.
Work proceeded apace: by the fifth day of work, the entire bathroom had been demoed; the blocking, new plumbing and
electrical wiring had been installed; and Fairfax County inspected the work and cleared construction to go forward. Green board was installed on the walls the second week, followed by Durock cement board for the shower stall. The floor tile was laid next.
As the tiler began installing the shower wall tile, however, I kept thinking that the tile looked a lot darker and more yellow than what I remembered selecting. But, then there was only one light in the room from the exhaust fan as none of the new light fixtures had been installed, and so I reasoned that this was why the tile looked so ?off.? But, when he began to install the bull nose trim, the difference in shades became apparent: the trim that I had examined when it was delivered was the shade of tile I had selected; but, the wall tile that had been delivered was at least 2 to 3 shades darker and more yellow. We soon learned that the tile company had discontinued the tile I had selected and delivered its replacement instead: a yellower tile with the identical descriptor and stock
number.
The tile company promised to produce the right bull nose trim for the darker tile within a week, and so to stay on schedule, I reluctantly agreed to keep the darker tile (hoping that more lighting would soften it) and wait for the replacement bull nose trim to arrive. As I waited through the first week, and then the second, both Lance and his co-owners were in touch almost daily on my behalf with the tile company, but were unable to get any satisfaction. By the beginning of the 3rd week, Lakewood was told that it would be one more week before I could expect to receive bull nose trim to match the tile I had begun to loathe.
That?s when Lance and Lakewood Home Builders came through like the ?stand up guys? they are. Lance gave me the choice of
continuing to wait for bull nose trim to match the darker tile, or allowing their demo crew to rip out the tile already installed ? no charge to me ? and I could select new wall tile. Lakewood would pick up the extra costs of demo and installing the new wall tile, and further, would convince the tile company to provide the new tile at no extra cost. This was a deal I could not refuse!
Happily, I went back to the tile company the next morning, and selected new wall tile and trim, while Lakewood?s demo crew
removed the old tile. The new tile was delivered the next day, and the tile installer quickly went back to work, followed in quick succession by the electrician, the plumber, the carpenter, and the painters and finishing crew. In the end, the bathroom looks exactly as I had envisioned it -- a perfect conclusion to a project that could have ?gone south? but didn?t, all because Lance Rittenhouse and Lakewood Home Builders are truly?stand-up guys.?
"Hi, thank you for a glowing report. We sure enjoyed working with you and look forward to the next project."
"Hi (removed member name), Thank you for your kind words and trusting us with your home improvement projects. It was our pleasure working with you. Thank you, John Stageberg LAKEWOOD HOME BUILDERS, INC. 571-275-0922 "Our Reputation relies upon your lasting satisfaction with our Craftsmanship, Products, & our Service!" Angie's List Super Service Awards - 2012, 2013"
"Hi, thank you again for your support for our business. We appreciate you continuing to call on us for your renovation needs. Please let your friends and neighbors know of our business. We would love the extra support. Thank you"
"[Member Name], We respectfully disagree with your assessment of the project. We are disappointed things did not go well. We believe our track record reflects the effort we put in for all our customers."
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Contact Information
10008 Pouring Rain Pl, Nokesville, VA 20181
Service Hours
| Sunday: | Closed |
| Monday: | 8:00 AM - 5:00 PM |
| Tuesday: | 8:00 AM - 5:00 PM |
| Wednesday: | 8:00 AM - 5:00 PM |
| Thursday: | 8:00 AM - 5:00 PM |
| Friday: | 8:00 AM - 5:00 PM |
| Saturday: | Closed |
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