W G Speeks Inc

I had purchased a bi-yearly checkup agreement that they would come out and check the unit once in the spring and once in the fall. They are very quick. If you have a problem they don't make you wait for forever.

We found them really outstanding. We have a service policy with them. They call us every six months to schedule preventative maintenance. They put you at the top of the list when you have a maintenance plan with them.

W G Speeks had provided service for me previously on my heat pump. I was disappointed in their service the last time I used them because they didn't give me the quality of heat pump I was expecting. I have not used them since, and have moved onto another company. The service personal was friendly, and knowledgeable. They used to give me a maintenance check, but this time they didn't. This last install I would give them a C. I will not be using W G Speeks again.

Noted blinking on emergency light on upstairs heat pump unit. When I called Speeks the lady was informative about reasons why light might be blinking. Upon knowing that an actual problem exhisted was told diagnostic fee up front. Technician came out that very day. Meanwhile I surfed the internet to see if the blinking light was a code - which it was. It was a high pressure code. Also read about some people's nightmares of getting it fixed (finding the actual problem). Curtis was able to diagnose the problem on that very visit. Work was scheduled to be performed in a timely manner (morning of 2nd day as next day was booked and not an emergency). Curtis arrived promply and began to evacuate system, cleaned clogged piston, also cleaned lines. He informed me of a leak in my system as I was short 2 lbs of R-22 when he evacuated system. Climbed stairs many times (to 2nd floor and attic) to check system and function (told him he certainly didn't need a gym membership). He told me what to be on the lookout for if R-22 got low, what I would see. Very courteous!

They ripped me off. They charged me too much for an inexpensive part and an easy installation.

I have been using them for years. They are very professional and give you options. They respond quickly and they do good work.

I had an emergency with my air conditioner. I called them in the morning and they came out at noon. The part that held all the wire in my air conditioner had fallen down somewhere. They told me to turn off my air conditioning unit and I turned it off. They did not cut the wires but fixed it. They were very good and quick. They were a little pricy. They always called twenty minutes to let me know before they got in.

2 units were installed incorrectly so they produced only AC because they used the wrong driers. For 8 years the only heat on those two units were coming from the heat strip (expensive). Did service calls on the two which were not producing much heat For 8 years and were told 10 times that something was wrong (they checked and said the two units were fine). Called another company that took 3 minutes to find the incorrectly installed parts.

I called them on a Monday morning, and they were able to fit me in the same day! They called to let me know they were on the way 45 minutes ahead of time, and again 15 minutes before they arrived. The service man was very professional, speedy, and thorough.

We were very satisfied with the work. During the investigation period, they communicated well. They came to my house a couple of times. They listened to my concerns and responded to them. They followed up on everything I asked them to do. They did everything they said they were going to do in the proposal at the price that they said they were going to do it at. The workers were very professional. I wasn't able to be here during the installation but my wife was. They were on time and courteous. The only negative thing I experienced was that they left some metal shavings in my driveway that I had to clean up, but they did not cause any damage. It was a very positive experience.

Very pleased, also pleased with follow-up.

Speeks Heating & Air came right out to access the problem. They discovered that the filter on our air conditioning unit had not been changed for a long time. They suggested checking our duct work in our heating system. Everything is working fine now.

We have been using this company for over twenty years. Our original unit was installed by them and also the new updated one a couple of years ago. I would not hesitate to have them return at any time as they do an excellent job.

I have an annual contract with Speeks to come out and do check-ups on my unit. Speeks is a very trustworthy company they don t come out looking to rip you off with problems that aren't real. They do a very through check of the unit and also give tip on how to keep it running good.

He came out and was able to pinpoint the problem immediately. The gentleman seemed very knowledgeable and experienced. He ordered the part and came back in the next day and had my unit up and running in no time. I was really pleased with his work and price of the job too.