
Seven Hills Electric
About us
Welcome to Seven Hills Electric, your home for quality electrical installations, repairs, and maintenance services done by qualified electricians properly licensed to offer electrical services within Richmond and the Greater Richmond Metro areas. Electrical Contracting Additional DBA: Seven Hills Electric Additional Mailing Address for DBA: PO Box 1717 Mechanicsville, VA 23116. Super Service Award Winner 6 years in a row!
Business highlights
Services we offer
Automatic Backup Generators, Breaker Panel Replacement, Ceiling Fan Installation, Circuit Breaker Replacements, Decorative Lighting, Electric Vehicle Charger Stations, Landscape Lighting, Light Fixtures and Chandeliers, Residential & commercial electrical upgrade, Security and Outdoor Lighting, installation & repair. Whole House Surge Protection
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
89% | ||
8% | ||
0% | ||
1% | ||
1% |
"Thank you"
"Thank you"
"Thank you"
"Thank you"
The Ugly--I then called the company back and talked to a girl who didn't seem to really know. Took down name and address and would have James call. Did not even apologize(A simple sorry would of helped). Customer Service Sucks along with a no show equals an F grade.
Update: He didn't show up at all, and he should of called(I shouldn't of had to call) if he was confused. Price was an F due to his no show and not calling...Thanks but no Thanks.
"Thank you for bringing your concerns to our attention. We appreciate it when our customers make us aware of their perception of the manner in which they were treated while in our business. We apologize for the confusion on our part. We had two customers calling for the same estimates with the name of member in both parties. James spoke with you both and gave phone estimates. James remember you were fine with the pricing so we are unsure why you gave us an F grade on that. We had scheduled the other party for Monday 8:00 am and received a message early Monday morning from our answering service that they would have to reschedule there appointment to after 4:00 pm. April our CSR rescheduled their appointment and notified James. When you spoke to James Monday he recalls mentioning to you about your wife calling in earlier to our answering service requesting to reschedule your appointment from today. When James arrived to the rescheduled appointment on Tuesday afternoon that is when James first realized he had the two names mixed up. James and you spoke Tuesday evening and you were upset and asked him why he missed your appointment. James remembers apologizing to you for the mix up and asked when could he come to your residence at your convenience and you told him to forget it. Again we apologize for this mix up and would never turn away any job opportunity given to our company. We value our customers and our chance to service their electrical needs."
Licensing
State Contractor License Requirements
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