I found Virginia Top Floors while researching companies that specializes in staircase remodeling and from the first communication with Ileana and her husband Jose, to the completion of installation with her team (Javier, Edwin and Junior) their service has been nothing short of AMAZING!!! The process to receive a quote was very easy (email pictures of the work area) and Ileana was prompt and efficient in getting back to us with an itemize breakdown, of labor, materials, transportation and installation. This was so easy, as the breakdown give clients an opportunity to see exactly what the cost entails, and other than choices for personal finishes requested, the quote was very reasonable. Once our materials were ordered and received by Ileana and her Team, she provided pictures of the stained threads before installation, which brought piece of mind that the product is exactly as requested. On the day of installation, Ileana's Team arrived promptly. They carried out their job in a very efficient and timely manner, with no interruption to our household (both my husband and I work from home). At the conclusion of their work day, they explained the remaining work, and where they would start the next day. The project was estimated to be completed within 2-3 days and by 5pm on the 3rd day, the project with complete. Jose was so friendly and personable, giving us tips on how best to care for our new install. We are so happy with the work done by Ileana, Jose and their Team of professionals at Virginia Top Floors, that we already are looking forward to our next project of refinishing our hardwood floors!!! If you are in the market for an efficient, affordable, prompt, reasonable priced and very communicative Team for your staircase remodel, we would highly recommend Ileana and the Team at Virginia Top Floors! You will NOT be disappointed!