OHI Design

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Work was performed in just over three days.  OHI was very professional for the whole process.  After contacting OHI, they responded to meet very quickly and we setup an appointment to come out to the house and see what needed to be done.  Ray provided me with a quote on the spot.  Next they came out again to verify all measurements. Finally within a week, the project manager contacted me and came by two put a lock box on my door just prior to work starting.   The workers were able to come and go during the day while I was out. They got the jobs done in about 4 days.  Hardwood floor looks great! They were neat, efficient, and detail oriented. 

We found OHI through the internet, and we compared them against other personal referrals. OHI appeared to us to be the most professional and reliable of the businesses that we selected to interview. 
When it came time to evaluate the designs, none of the competition allowed us to keep any of their plan diagrams (understandable and fair- I've seen ridiculous complaints here that OHI was withholding from a customer! That's absurd- they should protect their ideas, as should any decent business in the field), but we took good notes about what each of the competition could offer and the various prices.  OHI had the best design, by far, although the price was only slightly more.
We selected OHI, because of how smoothly the design proposal process went with them. They were flexible in tweaking various ideas and brainstorming, before a final price could be settled upon. They were very transparent on the pricing process, which led us to believe that the project would go smoothly as we encountered issues and made necessary changes along the way. That proved to be the case. OHI was extremely accommodating and flexible throughout the construction process.
Each day, the house was put back together as neatly as possible. The work continued quickly, and we were kept informed throughout the construction.
We give OHI our highest rating, and we recommend them without any hesitance. We are in need of various items prior to renting out our house, and OHI has been helpful in taking a look to see what fixes can be made so that our future tenants will have minimal issues with the home while we are overseas.  We considered selling our house, but the master bathroom that OHI designed and built is just SO good, that we cannot bear to leave the house!

We hired OHI Design to completely renovate our kitchen.  Paul's design was superb - he fully met our needs and was very patient.  The construction crew did an outstanding job in completing the project.  The job involved a complete demo of our existing kitchen.  New cabinets and appliances were installed.  All plumbing and electrical work was flawlessly installed.  The construction crew kept the work area very clean throughout the project.  The new kitchen turned out very nice!!   We are very happy with OHI Design and will use them again for future projects.

The construction went smoothly with Steve managing the job. The work was professional and well done. 
The issues are with the follow up from Rod and the rest of the office. We had needed to have some follow up for our punch list done for the floors. Weeks would go by after reaching out to Rod with no response. We would call or email again. This dragged on for a long time. Eventually, after some very confusing follow up and confrontation, we have moved on to get the items taken care of at our own cost.

Very happy with the workmanship not very happy with the price, the communication or responsiveness to communications,
NOT HAPPY with the Company, Very Unprofessional. 
When things went wrong, everyone blamed some else.  MANY THINGS WENT WRONG
Wrong Cabinets Ordered  
Measurement Were Wrong
Counter Tops were Cut Wrong
Plumbing Had to be Redone 
Project Took 5 Months (Contract -Final Payment) 3 Months  without a finish kitchen
Project Manager Always had to get approval from
his Office
After so many issues and having us unhappy they
just stopped communicating.  I sent them a check after haggling about
credits.  I never heard back from them again after I mailed the check.
 There was no Final Walk Through, and we never received our Warranty
information we were promised, I assumed the PM would come back and finish that.  After
almost 14 months since signing the contract (September 1 2013) and looking at
one of the Light Switches that is different than the rest of the Kitchen.
I decided to complete my review. 
I expected a Full Kitchen Remodel to be stressful, so we hired a company
with lots of experience to minimize that stress, it was not the case.

Mr. Ohi was prompt showing up for our appointment.  On the first day he spent several hour taking measurements,  He then made a second appointment with us to do a more thorough job.  The second work-up was followed by a complete recommendation for the house as well as the name of a contracting firm to do the work, Pendrey Builders Inc.

Pendrey Builders Inc. and Dennis Antrey were a joy to work with.  Our home of 40 years had sunk in several places and our basement had bulging walls.  Mr. Autrey installed "carbon strips" to strengthen the walls in the basement.  With the of his workers, we were able to move all of the things away from the walls so this work could be completed. Then the carport floor was removed, the carport and attached screened porch were raise, new support for the screened porch was installed and a new concrete floor for the carport floor was poured.  It was hard heavy work which I appreciated very much.

Through all of this, Mr. Ohi was there checking measurements and making sure all of the work was going to his specifications.



Now any work done on the house can proceed from a sound base.

Mr. Ohi reviewed the work and recommended an alternative plan of action - 4 helical piers instead of 16 piers.  Work was done by the company he recommended and saved me $16,000.  He recommendations confirmed my suspicion that the initial estimate was inflated and overworked.  I am happy with the result and the overall cost. I would use him again without hesitation.

Ohi is a structural engineer who I called to see if I could remove a bearing wall in order to enlarge my kitchen.  He was amazing.  A previous engineer had asked $4000 to do the job.  Ohi came himself to see the and measure the area. He then sent an assistant to measure the entire house:  attic, upstairs, everything.  He put the measurements into a program and then drew an exact design (many pages) my contractor would have to follow in order to make the structure safe.  When I told him later that a builder had told me I could not remove the wall safely, he came back himself, rechecked his measurements, and assured me that I could do this.  I now have a wonderful, large kitchen, and a 3" solid steel pipe sunk two feet into the foundation that holds up a 12" square wood beam that sits on 8" of solid brick.  The present structure is even more solid than the original.  I would hire him again in a heartbeat. Worth every penny.

We met them at the Capitol Home Show at the Dulles Expo center. We spoke with several potential contractors, but only had OHI come to the house. The salesman was very accommodating as far as scheduling of visits, and he came several times to discuss our usage and goals for the room. He brought samples of cabinetry and counter materials, and we covered everything from layout to paint color. He made a 3D representation which permitted a walk-in view, and that helped get a feel for the final design. We went to Conestoga Tile (near Old Ox Road, north of Dulles airport) to pick out our floor and wall tile, and we selected our granite counter material from a shop on Willard Road in Chantilly.
That was the easy part. The overall job was estimated to be about four weeks in duration, and a construction dumpster was placed in our driveway. The demolition was quick and efficient, but the rebuild work went on for much longer that we had expected or hoped. On some days, construction was postponed because one of the key workers was needed at another OHI job site. (My house actually had someone else's permits taped to a window, I later found.) On other days, it was evident that no work was performed at all without any explanation. The shower glass subcontractor cut the metal header parts in my garage and showered the garage with metal filings. They went everywhere and into everything. The was no suitable explanation for this and only a halfhearted effort to clean up the mess. And the plumber didn't properly seal the shower drain fitting, allowing water to flood the garage ceiling below. The wet sheetrock broke free of the joists and fell on my wife's car, and there was water and plaster everywhere. We took advantage of the dumpster to get rid of some accumulated junk, but that did not offset the inconvenience of having that thing in the driveway.
Overall, the work took about nine weeks. The finished product is terrific, especially the tile work, attributable to the up-front planning and some excellent craftsmanship. (The garage ceiling was nicely repaired, even beyond the water damage to fix sheetrock that was sagging due to heat and age. But there will be metal filings in the garage until after I move away.) We ended up paying twice what we had set as a working budget, but it was unrealistic as we had no experience with a project of this kind.
Most unfortunate is that we have yet to receive any contact from OHI again, either as a courtesy follow-up or to request a referral. I answered No to the question about using OHI in the future because there wasn't a Maybe option; perhaps there should be.

They are easy to work with. I like the high quality service and they have a lot of creative design ideas.

Their price was reasonable, the quality was great, and the craftsmanship was very high quality. The design assistance was great. I was really pleased with the results.

It was the best. The installation work was very good and the price was competitive.

Left two messages. No one called me back.

The design process went very smoothly. They listened to what we wanted, designed the space in a way that both made sense and had is aesthetically pleasing and made great use of the space.  The team made good suggestions and we felt good about taking some and not taking others. We got an estimate on the 2 projects and signed the contract. 
They started the project pretty close to the date to which we had all agreed and completed the project on time as well.  The works that worked on the house every day were courteous, friendly, and fairly efficient. They cleaned up pretty well most days and did a good job letting us know when to expect their presence and when they weren't going to be there.
My chief complaint is in the final stage - painting. They brought in their painters who were clearly not that careful with the work. The walls were not sanded first, so the first paint job was messy and not up to our standards. They were good about taking the feedback and repainted, but the result still wasn't that great. It's a shame to do a good job on the installation and then have a miss on the finishing touches. We're still not super thrilled with the paint job, but the overall quality of the rest of the work was very good.

While Kamran was only here about an hour, we did examine the crawl space and attic and discussed the options of how to best create an open floor plan while providing rough guesstimates on cost for each option.  He determined that we should be able to eliminate a load bearing wall by creating a semi-cathedral ceiling look with collar ties between every other roof rafter.  Each roof rafter would have to be sistered as well.  While the hour went by fast, I felt the advice was worth the money and can now proceed accordingly.  One thing I thought he would have with him is a ladder (not a big deal), but he did at least have a flash light and clipboard.

OHI did a great job with helping us with our kitchen remodel planning effort. They listened to our needs and desires and developed a plan and quote that met those needs.  In the end, for other intangible reasons, we chose to hire another contractor.  However, OHI's attention to details and very competitive bid put them in the final two.  We will consider using OHI in the future and will recommend them to others.

Fantastic.  OHI was highly responsive, adapted quickly and easily to unforeseen issues (such as something not fitting the space as planned etc).  The work was beautifully executed and worth every penny. I couldn't be happier and fully intend to use OHI for future remodeling work.

It went really well. They had the best salesman - he really listened to me. The salesman was very good at asking me specifically what I wanted. He brought a sample board and offered different samples. The estimate was also the lowest, and he was very easy-going, honest, and had a no-pressure approach. He answered all my questions and was able to make adjustments in the estimate on things that I had forgotten.

Overall job was pretty good.  It took longer for them to complete it than I think it should of, however the finish product is good. I would recommend them.

They were very nice, very professional, and they came when they said they would come. The only problem was that they were so much more expensive than Two Poor Teachers. They came in and he had a lot of suggestions. He was a big help. When it came to $22,000 and $38,000 it was just a big jump.

The OHI team provided the most incredible remodel for our kitchen and master bathroom. Ray Gabler, our lead project designer, is a visionary whose "if man made it, we can change it" philosophy gave us the uninterrupted golf and mountain view we always wanted. Ray's team, led by Project Coordinator Steve Clemency and onsite Project Manager Blazaj, turned our dream into reality. They were in full support of our suggestions and minor changes during the remodeling and we welcomed their suggestions as well. The workmanship/craftsmanship was amazing to watch. Steve met with us every Friday to review the week's progress and the next week's events; there was never any surprises. Blazaj (who we consider an amazing craftsman) and his assistant Carlos (who did an awesome floor repair among his tiling skills), always cleaned up at the end of the day which was greatly appreciated. The entire OHI team, including their tile and granite contacts, were so professional. Everyone took their time to assure our gourmet kitchen and master bath was definitely our vision. Ohi Design and their teams are the best!!!

We were not that crazy about them. Paul came out and he gave us just stock drawings that he did to redesign the kitchen and then he wouldn't leave them for us. We were not that impressed with the redesign. It just seemed like he did it in a minute and then he was telling us the reason why he is not going to leave the design is because he didn't want us to use it with somebody else. We thought it was a lot of money. It was too much money for what they were going to do. He was on time and he came.