He was very informative, discusses longevity of units, explained the overworking of system outside burned off the paint and rusting has occurred. Reviewed the benefits of routine maintenance . Uses protective shoe covers in the house and made sure fence was closed and locked to prevent loss of my dog.

It went very well. The man who came was friendly and professional, explained what needed to be done, explained what had happened to cause the break, and performed the work quickly and well.

Jimmy Cody, our technician, was thorough in explaining all systems and their operation status. When encountered with a question he did not know the answer to, he did not hesitate to call on another technician he trusted with more years of experience to ask - that alone was quite impressive and showed his humility and persistence. He gave good, solid suggestions to keep the system running in top condition. We were very satisfied.

I have used FH Furr in the past and they provide exceptional service.  My old AC unit was not working and with the heat increasing throughout the day, FH FURR was able to work me into their work schedule.  The technician, Russell,  showed up at my home on time and ready to figure out what was wrong with the AC unit.  He quickly did an analysis and determined it was the capacitor.  Provided me with recommendations to help the unit run better - once I agreed, he got to work.  The AC unit was up and running in about an hour - total cost was just under $1100 bucks.  I know have a cool home.  Good experience with FH Furr and their professional employees.

The work went seamlessly and I appreciated his honesty.

Kyle Henderson completed a flawless modification to pipes to affix a water adapter for my refrigerator. He was polite, knowledgeable & efficient. Although FHFurr was able to complete my priority club member service, the cost was VERY excessive as all I needed was to have a valve installed to attach my existing water line for an ice maker. Prices are mandated by FH Furr & I will definitely seek out more cost effective options next time.

Knowledgeable, friendly, and considerate service.

I was referred to F.H. Furr by Costco. I actually ended up going with a different vendor but had a very positive experience. My system broke down, so they scheduled a consultation for the next day. The representative, Mike Korwin, did a great job explaining the work that needed to be done. We initially planned to use Furr, but later reconsidered. When I called to cancel our order I expected a heavy handed push to change our mind, but they accepted our decision with respect.

Kyle Northrop, the F.H. Furr plumber, was very professional. He covered his feet so as not to dirty our floors. He carefully explained to us what type of plumbing needed to be used for our home to be sold. The company came out the next day and completed the work that same day. We would highly recommend F.H. Furr to.our friends and neighbors. The price was very reasonable.

Excellent service. Very knowledgeable technician( Phonephet  Amnathvong)  and he took his time to perform the job properly.

OVERALL THE WHOLE EXPERIENCE WITH FHFURR HAS BEEN NOTHING BUT SMOOTH AND GOOD THEY CAME PREPARED AND WAS ABLE TO COMPLETELY FINISH JOB AND FIX ALL THE PLUMBING ISSUES THE TECHNICIAN CHRISTOPHER CURRIER WAS AWESOME AND DID A GREAT JOB IN OUR HOME AND EVEN PUT DOWN FLOOR PROTECTION AND SHOE COVERS ON FEET TO ASSURE OUR HOUSE STAYED CLEAN THANK YOU FHFURR

Excellent. No complaints.

Kyle Northrop (Plumber Technician) was an excellent problem solver when the job presented new challenges for him that he wasn't expecting. I applaud his professionalism for representing FH Furr Plumbing properly and for keeping me informed about the job as he progressed. He was also able to address the review of work completed, speaking coherently and in a very polished, calm manner.  I have not met such a polite plumber in my experience in hiring these kinds of services. I have done this type of work myself in the past for many years and decided to hire it out this time. I felt no pressure to buy additional services when he was here.  Kyle deserves recognition for his strong work ethic and professional demeanor- something that is very hard to come by these days in any line of work.

OVERALL THE SERVICE CALL WENT AWESOME AND OUR WATER WAS TURNED ON VERY PROMPTLY AND ALL WORK INCLUDES A WARRANTY AND ALSO WAS ADDED TO A PREFERRED PLAN THROUGH FHFURR THANK YOU FOR ALL YOUR HELP

Quick response and repair.  Mr. Rose was courteous and respectful.

Lloyd Ferguson was a great help. He was very friendly, professional and completed the job in a timely manner.

Both gentlemen arrived a little earlier than expected which was great since I didn't have to waste time waiting around for hours.  The company called prior to each arrival to ensure the timing was okay.

Patrick Close performed routine maintenance on my HVAC unit in a timely, courteous and clean manner, and included a check of the duct work.  He made recommendations for me to consider to enhance the comfort of my home - I will consider having the work performed in the future.  We discussed power surge protection for the HVAC, and I'm considering power surge protection for the whole house. I would recommend Patrick for any HVAC needs and would definitely use his services in the future.

Chase Scott performed the plumbing inspection of my home and showed me everything he was doing.  Chase recommended I replace a rusted supply stop on one of the toilets.  He performed the recommended replacement timely and the area was left very clean.  I would also recommend Chase for your plumbing needs and would use his services in the future.

Overall, I'm very happy with the services provided by F.H. Furr, and have never had reason to complain about any of their employees.
 

We were very pleased with the technician and service he provided.

Very well. I was completely comfortable talking with him (Patrick Close) and i didn't feel pressured into anything. He thoroughly explained what he was recommending and how it would improve my air quality. He was professional and kind. Highly recommend not only this company but this technician as well.

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