My husband and I were ready to get our deck project started and we were pretty sure of what we wanted. So I lined up 6 contractors to come out to place a bid on the job. Deck Builders was one of them. I found the company through a Google search. That day, I called and left a request for someone to contact me for a free estimate. That same day, Luis Figueroa called me back to schedule an appointment. Because my weekends were already booked, Luis offered to come after work during the week to run his estimate. I sort of questioned myself as to how he would be able to see the property at night, but went with the appointment anyway. Luis was prompt in arriving for our appointment. He first went out to our back yard with his notepad and cellphone (to use as a flashlight) and took a bunch of measurements. We met back inside and as he was getting more information from us about what we wanted, what we expected, he was sketching out a deck layout for us. He made a few suggestions but was never pushy. The idea of adding lighting to our deck came from him, and BOY are we GLAD we did! It looks amazing. He definitely knew what he was doing and you could tell he was passionate about design. He even gave us some great suggestions as to what we could do with our downstairs patio on our own. Luis assured us that Ricardo (owner or Deck Builder) and his crew were great at what they do and very seasoned. He showed us several photos of completed projects on his iPAD. Once we were done with our appointment he said he would email us a final proposal in about 48 hours. And that he did. His proposal came in at the upper-mid price point of the 6 contractors we received bids from. We emailed and texted back and fourth as there were a few changes we wanted made and a few price adjustments we asked for, and the entire time, Luis was very responsive. Also to note, Luis will provide you with all that you need to submit your home improvement proposal to your HOA. We officially hired them as our contractors on February 13, 2013. The construction began on March 15th, 2013. Two guys arrived that Friday morning. I was a bit hesitant as they pulled up in a minivan with car seats and their tools. I thought to myself, 'hmm, you would think Ricardo would have a work truck." Well turns out that Ricardo was not one of the two guys that showed up, but rather 2 of his crewmen. I was hoping Ricardo would be there, because, well, that's what I was told. After the guys unloaded their minivan and brought all their tools and supplies around to our backyard, they got started right away on the deck. I appreciated that they kept our backyard clean and tidy after every completed workday. The same 2 guys came back each day until the project was complete. I thought they did a great job on our deck and have been pleased with the craftsmanship. We have already passed their names along to our friends who also need some outdoor work done. I would definitely recommend Deck Builders and will call on them for future services if needed.