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Approved Pro

Sullivan Plumbing

Plumbing, Water Heater Service, Water Filtration and Softening,

About us

Sullivan Plumbing Express is a small, family-owned plumbing service that serves customers in Lynchburg, Amherst, and the surrounding areas of Virginia. Our services include the installation and repair of sinks, faucets, toilets, dishwashers, garbage disposals, water softeners, water heaters, and more. We also provide sales and installation of tankless water heaters and water filtration systems. From small repairs to large installations, we provide a full catalog of standard and emergency plumbing services.

Business highlights

20 years of experience

Services we offer

Plumbing installation, repair, and service

Services we don't offer

N/A

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.9144 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
6%
3
0%
2
1%
1
1%

Filter reviews by service

Showing 1-25 of 144 reviews
Sandi C.
Dec 2022
5.0
Plumbing
Yes, I recommend this pro
$42,100
On Christmas Eve, with 8 degrees, a pipe burst in my son's house, flooding the wall and floors. I called Sullivan Plumbing and left a message. Knowing that every plumber in town would be swamped, I had to have faith I'd hear back. At 9 PM I got a call from Will, who explained they had been going full bore all day, but said he would try to get there that night. I told him no, because he and the other techs were exhausted and cold. He made arrangements with my son to have a tech come at 9 AM on Christmas morning. Liam was there on time and ready to work, fixed the pipe, wrapped it to make sure it did not freeze again, and was an absolute lifesaver! I was so surprised that someone would come out on Christmas morning!! I recommend them highly! From now on I will use Sullivan Plumbing for ALL my plumbing needs. Their phone number is 434-846-4466. Keep that number handy if you want excellent plumbing service by techs who care and are first class.

Gloria B.
Jan 2021
5.0
Plumbing, Auto Service
Yes, I recommend this pro
$110,400
Perfect. Sean Hargis and Jack were amazing! They were on time. They also installed a toilet and repaired a leak under my sink.

Betty A.
Nov 2020
1.0
Drain Cleaning
$94,500
This company is HORRIBLE!!! First thing they do is charge you $95.00 for coming into your home, before the work is even estimated, they actually tell you this when they arrive, so you do no know you are going to be CHARGED!! When you ask why are you being charged this, the response I was given is "it costs to send a man out to look at a job, gas,and etc). Then when the man looked at the job, he gave us a quote of 850.00 + the 95.00 fee and then had the nerve to say "if you don't pay the 95.00, then dont call us anymore"!! Sounds like a good reliable company to me, what about you? Would you use them? I say NO!!! Absolutely NOT!
Response from

"We are up front with our costs. My tech was clear on the cost to come. This client agreed to this cost. I don't advertise free estimates. Free estimates can be arranged at my convenience. I often can give estimates from pictures that are sent to me. I'm sorry you did not like your experience. This client berated another plumbing company in our presence that gave free estimates and then compared them to us once she didn't like the price quoted."


Bryan B.
Nov 2020
4.0
Plumbing
Yes, I recommend this pro
$16,000
Had to come back to redo the toilet, but they came quickly.

Maryann N.
Oct 2020
5.0
Plumbing
Yes, I recommend this pro
$150,000
Sullivan plumbing responded quickly, and did highly reliable, expert work for us. They installed new gas lines for the gas stove, and ran plumbing for relocating the washer/dryer. They also repaired a problem in the bathroom. Every time they come, they are quick, reliable, and the work is done right the first time. Highly recommend.

Laurel F.
Apr 2020
5.0
Plumbing
Yes, I recommend this pro
Great. They kept me informed of their arrival time. Quickly diagnosed and found the problem and fixed it. Honest and professional.

Millie H.
Mar 2020
5.0
Plumbing
Yes, I recommend this pro
Great job! Very professional and timely

Lawrence S.
Sep 2019
5.0
Plumbing, Water Heater Service
Yes, I recommend this pro
$18,700
Excellent service, punctual, repair done quickly and properly at a fair price! These guys are my plumbers from now on!

Pamela W.
Sep 2019
5.0
Plumbing
Yes, I recommend this pro
Excellent! I came home on 9/11/19 to find my daughter & a gentleman from the Amherst County Service Authority standing in my yard by my water meter. My meter reading was much higher than usual so he came to check it out & determined that there was a leak. Using Angie's List I found Sullivan Plumbing, I told them the problem and they had someone here the next morning. The two technicians were professional, knowledgeable & personable. They determined where the leak was, gave me a very reasonable estimate for the repair and went right to work. They did a great job! I will definitely use their service again!

Jim H.
Sep 2019
5.0
Plumbing, Water Heater Service
Yes, I recommend this pro
Smoothly and very efficiently.

Judy S.
Jan 2019
5.0
Plumbing
Yes, I recommend this pro
$70,000
Great! Sullivan responded immediately to request for quote. In fact, they were the only way to do so. Good product suggestion, left no trace behind of their work, took away old toilet.

Scott B.
Jan 2019
5.0
Plumbing, Water Heater Service
Yes, I recommend this pro
Great. Technician replaced defective heating elements.

Paulette P.
Jan 2019
5.0
Plumbing, Water Heater Service
Yes, I recommend this pro
I called Sullivan Plumbing from an Angie's List referral. They were busy but knew I was without hot water. Colton Hudson called back and said he could come came out the same day. Within a couple of hours he had diagnosed and repaired everything! Very polite and trustworthy. I was especially pleased because a winter storm is predicted for the weekend and he came out on Friday afternoon.

Linda W.
Jan 2019
5.0
Plumbing
Yes, I recommend this pro
$36,500
Great job. We called for service in the afternoon and Devon and his crew we here the next day. We were given an estimate and approximate time frame right up front. The work was completed exactly as promised and we were back in good working order. I have used Sullivan Plumping in the past and I will continue to rely on them.

Nate L.
Nov 2018
5.0
Plumbing, Water Heater Service
Yes, I recommend this pro
It was great.

Candy D.
Nov 2018
5.0
Plumbing
Yes, I recommend this pro
Very professional and did a wonderful job

Vic P.
Aug 2018
5.0
Water Filtration and Softening
Yes, I recommend this pro
Mr Sullivan responded very promptly to my inquiry and scheduled a visit for a couple of days out. He arrived on time (actually called to say he would be early). The job and clean up including disposal of the unit components was completed efficiently and professionally. Mr. Sullivan was personable, polite and customer oriented. I will definitely use again and recommend to other homeowners.

David C.
May 2018
5.0
Plumbing
Yes, I recommend this pro
Fast, neat, punctual, fair, guaranteed.

Charles B.
Feb 2018
5.0
Plumbing, Water Heater Service
Yes, I recommend this pro
$400,000
Generally it went very smoothly, timely, and the few small issues were addressed promptly.

Kip S.
Jul 2017
5.0
Plumbing, Valves
Yes, I recommend this pro
Thomas provided us with a detailed estimate on-site, and promptly executed the work precisely according to that estimate. He took a very professional, businesslike approach to the job, and impressed us as being an expert at his craft. We appreciated having his "to-the-point" guidance in the midst of all the variables involved in our project.

Mary P.
Jul 2017
4.0
Plumbing
Yes, I recommend this pro
Fine except for a small piece was missing when the refrigerator came we had to have the plumber back out. He was very receptive to come and make it right.

Paul C.
Jul 2017
5.0
Plumbing
Yes, I recommend this pro
$17,385
Experience was excellent!! They were the best!! Very honest and charge was very reasonable. Just needed a heating element changed in the hot water heater. Highly recommended...will definitely use again in the future for plumbing services. Thank you!!

Eric S.
Jun 2017
5.0
Plumbing, Water Heater Service
Yes, I recommend this pro
Was very informative on options. Very professional.

Charles G.
May 2017
5.0
Plumbing
Yes, I recommend this pro
$15,500
Work was done quickly and professionally, we have used Sullivan Plumbing before and will definitely use them again.

ROBERT E.
Apr 2017
5.0
Plumbing
Yes, I recommend this pro
Great! Sullivan gave me the details of what would be done and the option to do parts (that I could handle) myself to save on cost. He and his co-worker got there and got straight to work. With the "pre-work" I was able to do they were done and the water was back on by 4:00 pm the same day.
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Showing 1-25 of 144

Licensing

Bonded

Insured

Licensed*

Trade License Number

2710040179

Trade License Locale

VA

Trade License Authority

Virginia Department of Professional and Occupational Regulation

Trade License Expiration

04/30/2023

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Sullivan Plumbing is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 4:00 PM Tuesday: 9:00 AM - 4:00 PM Wednesday: 9:00 AM - 4:00 PM Thursday: 9:00 AM - 4:00 PM Friday: 9:00 AM - 4:00 PM Saturday: Closed Sunday: Closed
Sullivan Plumbing accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
No, Sullivan Plumbing does not offer free project estimates.
No, Sullivan Plumbing does not offer eco-friendly accreditations.
No, Sullivan Plumbing does not offer a senior discount.
No, Sullivan Plumbing does not offer emergency services.
No, Sullivan Plumbing does not offer warranties.
Sullivan Plumbing offers the following services: Plumbing installation, repair, and service
N/A

Contact Information

1405 Main St, Lynchburg, VA 24504

Service Hours

Sunday:Closed
Monday:9:00 AM - 4:00 PM
Tuesday:9:00 AM - 4:00 PM
Wednesday:9:00 AM - 4:00 PM
Thursday:9:00 AM - 4:00 PM
Friday:9:00 AM - 4:00 PM
Saturday:Closed
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