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Window Nation Lorton

4.2(
406
)
Window Service, Door Service, Siding Service,

About us

At Window Nation, we know replacement windows. We’re third-generation window replacement experts who have been lucky to provide homeowners replacement windows, siding, and doors for over fifteen years. We opened our first showroom in Maryland in 2006, quickly growing to serve homeowners in cities across the country – and we’re not stopping there. We’re grateful for every homeowner who has trusted us to upgrade their most important asset: their home. We’ve learned a lot about home improvement over the years, but the most important thing we learned isn’t about window replacement. We learned the home improvement industry isn’t about offering the best windows, siding and doors; it’s about the relationships we build with our customers.

Business highlights

19 years of experience

Services we offer

Window Installation, Window Replacement

Services we don't offer

Window Treatment/Tinting

Amenities

Eco Friendly Accreditations

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

0%

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Our recent projects
  • 15
    View Gallery

    Assorted photos uploaded by Window Nation Lorton

Reviews
4.2406 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
9%
3
5%
2
5%
1
10%
Write a review

Filter reviews by service

Showing 151-175 of 406 reviews
Willie S.
Oct 2019
5.0
Window Service
Yes, I recommend this pro
$5,700
Excellent! From the sales end through customer service to the installation, everything went great! No problems at all. Installers were perfectionists.
Response from Window Nation Lorton

"We think all of our teams are pretty great, but we're pretty sure we are biased. So happy to hear you agree with us! Thanks so much for sharing and Welcome to the Window Nation Family!"

Arthur P.
Oct 2019
5.0
Window Service
Yes, I recommend this pro
It went well
Response from Window Nation Lorton

"Thanks so much!"

Evelyn W.
Oct 2019
5.0
Window Service
Yes, I recommend this pro
$1,000
Everything, from the day the salesman arrived until the installers left, everything went as planned, smoothly, professionally, courteously. Also, the telephone contacts were helpful and pleasant. I would definitely hire Window Nation again and certainly would recommend this company. Thank you, Shannon, for asking for a review.
Response from Window Nation Lorton

"Thank you for your feedback! We are excited that your process went so smoothly and glad to hear that you plan to stay with the Window Nation family!"

Beth P.
Oct 2019
5.0
Window Service
Yes, I recommend this pro
Absolutely wonderful! They did a fantastic job and cleaned up everything including taking the old windows away. I recently moved in an older home, and My neighbors have commented how good the house looks with the new windows
Response from Window Nation Lorton

"Great! We are excited that you had a great experience with us! We appreciate your business and welcome you to the Window Nation Family!"

Ramin A.
Oct 2019
1.0
Window Service
So we did our installation about 8 years ago. Two of the many windows we had installed have condensation between the panes. I called the customer service and they were very quick on collecting the $150 for the labour of the service during the first call. They said they would contact me between 3 to 5 business days to set up an appointment to come and identify the correct windows and get the ball rolling. Well, It is three weeks and probably 20 calls later and that did not happen. Eventually they set up an appointment for which I needed to take a day off. They never showed up. When I called (again took me two calls to get an answer) they said that the service person came by and did his thing from outside. WHAT?? Do not lie to my face, please. Never any business with these unprofessional people. I regret my windows are Window Nation.
Response from Window Nation Lorton

"Sir we spoke to you regarding your service. We are very sorry you feel that you were lied to this was not our intention. We do apologize for the miscommunication on our behalf. Your tech was due to arrive yesterday in the PM."

Tanya E.
Oct 2019
3.0
Window Service
$16,000
I was disappointed with this service and would not use again for the following reasons. When the sale went through customer service contacted me to schedule my fitting and then subsequent installation. The installation was going to be in several weeks so the day before -it was going to be on Monday and by Friday I had heard no confirmation so I called and yes we were on schedule for Monday with arrival between 9 and noon. At about 10 till noon I called because they still were not here and I had not heard anything from anyone. Customer service was nice and tried to get ahold of someone but could not and she stated she had left a voice mail. I hung up and 10 minutes later Patrick from installation called and asked how the install was going. uh, not going. He also said he would call and be in touch and I never heard back from him again. The crew showed up at 1pm. At that time I pretty much was told it would be tomorrow also and I was annoyed because I had to take another day of work off and I was told it would be one day. I was having 22 windows replaced for 16000 dollars. At this time I could have kicked myself for not doing more research on sales tactics and prices. After some of them were up they looked beautiful inside but when I was outside I thought no, no , no. They were far too white and out of place for my brick house. When I questioned the poor installer he could not really say too much to me and that night I felt a pit in my stomach because there is no way I could afford new windows. I was mad at both me and the salesman because he is a salesman and could have directed me better int he regards of the color but really just wanted the sale. He did not quite me but I chose. Patrick again called the next day and I asked him about the color and would it fade or could he give me any advice. he said he would talk to installation and dit is a week later and I have not heard. Then when the work was complete and I have no problem with the installers work-they asked me to fill out a paper. I was aware I would have to pay at the completion of the work but, I did not realize I would have to put my card information on a simple piece of paper that he would turn it. It was not even one hour later that I began to get emails and calls to pay my account. It was interesting to me that I could not get someone to call back until I had not paid. I did call customer service a day later and I think talked to Katelyn who was helpful and after listening to my story tried to get ahold of someone but could not so, she was going to email installation and also cc someone in her dept. That was last week and so here is the review. In retrospect I wish I had research other companies more in depth and would not choose window nation again.
Response from Window Nation Lorton

"We are so very sorry for what you have experienced. It is not how we do things here at Window Nation. I have reached out our local management team to contact you about your concerns and address them."

Leo F.
Sep 2019
5.0
Door Service
Yes, I recommend this pro
Erin did a great job. He was on time and completed the job in very little time. Our doors are now ready for Winter. This was a no cost service arranged through Window Nation.
Response from Window Nation Lorton

"That's great news! We appreciate your business and you being a part of the #WNFamily"

Anna L.
Sep 2019
5.0
Window Service
Yes, I recommend this pro
Went great. All persons including estimate, measuring and installation were professional, timely and courteous.
Response from Window Nation Lorton

"We are so happy to hear that the process went so well from start to finish!! Welcome to the Window Nation Family!"

Pat R.
Sep 2019
5.0
Window Service
Yes, I recommend this pro
$10,000
It was good.
Response from Window Nation Lorton

"Thanks so much for your feedback!!"

Amanda H.
Sep 2019
5.0
Door Service
Yes, I recommend this pro
The contractor and crew who installed the door were very professional and thorough. They made sure we were satisfied with the job before they left, and made any adjustments that were needed. Window Nation reached out to us throughout the installation to make sure we were satisfied with the service.
Response from Window Nation Lorton

"So wonderful to hear! Thanks so much for letting us know! Welcome to the WN Family!"

Barry Z.
Sep 2019
4.0
Window Service
Yes, I recommend this pro
$12,000
sales person was nice, window service group did good job
Response from Window Nation Lorton

"Thank you for taking the time to share we really appreciate it! Enjoy your new windows and welcome to the Window Nation family!"

S A.
Sep 2019
5.0
Window Service
Yes, I recommend this pro
Overall VERY SATISFIED! The salesman was very attentive to what we wanted and did not try to sell us what we didnt need. He also was very pleasant and easy to do business with. Everything he said would take place did without incident. The installers were on schedule completed the job and informed us of everything they were doing from beginning to end. The windows are excellent secure no imperfections and working wonderful.
Response from Window Nation Lorton

"We're so happy that everything went so well from start to finish! Thank you so much for the feedback and Welcome to the Window Nation Family!!"

Timothy L.
Sep 2019
5.0
Window Service
Yes, I recommend this pro
Installers arrived on time, were friendly and courteous. They were professional and completed the work in the specified time. They cleaned up and left with no garbage or residue for me to handle.
Response from Window Nation Lorton

"So wonderful to hear!! We set very high standards for our installers and the hear that they've met those time and again is great!! Welcome to the Window Nation Family!"

Dorothy D.
Sep 2019
5.0
Window Service
Yes, I recommend this pro
Awesome There were 4 guys that had a great flow going and the project done very fast.
Response from Window Nation Lorton

"We are so happy to hear things went so well! Welcome to the Window Nation Family."

Brian Z.
Sep 2019
5.0
Window Service
Yes, I recommend this pro
$17,000
The install team at Window Nation was excellent! They showed up on time, worked hard and were very committed to the job, and had a great eye for detail. I am very pleased that I went with them and I am very satisfied.
Response from Window Nation Lorton

"We are so happy to hear that our team exceeded our expectations for your install! Thank you very much for the feedback and we will be sure to share it with them! Welcome to the Window Nation Family!"

Linda C.
Sep 2019
5.0
Window Service
Yes, I recommend this pro
The service performed went very well. The workers were on time, courteous, professional and tidied up the house after finishing their installation of the windows,
Response from Window Nation Lorton

"We are thrilled that everything went so well! Welcome to the Window Nation Family, we're so happy to have you!!!"

Sungjin C.
Sep 2019
1.0
Window Service
$6,000
11 single-hung windows I installed are pretty good and had lifetime warranty for both parts and labor. However, when I called to request warranty repair in 2019 for one of the windows with a small part broken, it was almost impossible to schedule for the service. I had to call almost every other day for about 2 month, and after a long complain with multiple departments I finally was able to schedule a service on Saturday. Guess what. They missed the appointment and never reached out to me to explain the reason. I will never use this company's service and products again. I do not recommend this company to any others for this reason.
Response from Window Nation Lorton

"We are so sorry to hear that this has been such an ordeal. We have contacted your local service team to have this taken care of as soon as possible."

Joy P.
Aug 2019
5.0
Window Service, Door Service
Yes, I recommend this pro
$5,000
Window Nation did a great job replacing my windows. They were punctual, professional, and provided an outstanding product. I had a housecleaner break a mechanism in my window. They repaired it promptly and without a charge! I’d use them again.
Response from Window Nation Lorton

"Wonderful to hear our Service & Warranty team got the job done! Thanks so much for the feedback!"

Alicia A.
Aug 2019
5.0
Window Service
Yes, I recommend this pro
Thank you window nation, the window installers were nice corteous and professionals, i liked the service, they did a great job.
Response from Window Nation Lorton

"Wonderful! We love hearing that our installers were able to meet and exceed expectations! Welcome to the Window Nation Family!"

Judith F.
Aug 2019
5.0
Window Service
Yes, I recommend this pro
$10,000
I was very happy with the experience I had with Window Nation. I received bids from three providers and chose Window Nation for the product, price, and the down to earth approach of the representative. The installation occurred on time and when the team left, their work areas were clean. The windows are a lovely improvement. I've only had them in my home a couple of weeks, so time will tell if the energy efficiency claims are realized.
Response from Window Nation Lorton

"It's so wonderful to hear that things went so well! We are thrilled that you are part of our Window Nation Family!"

Mazen A.
Aug 2019
5.0
Window Service, Glass and Mirror Service
Yes, I recommend this pro
$9,000
I really appreciate the job was done in my townhouse. The sales representative was nice and professional no pushing. Miss Spencer, the customer service and installation was very helpful and she followed up with every detail to be satisfied. I advise everyone to use this company. Mazen
Response from Window Nation Lorton

"We are so happy that you were pleased with our entire process! Welcome to the Window Nation Family!!"

Phil T.
Aug 2019
5.0
Window Service
Yes, I recommend this pro
The installers, Jesse and Leonard, were very professional. They worked hard and completed the job in one day. I would give this an excellent customer service rating.
Response from Window Nation Lorton

"thank you so much for the wonderful feedback!"

William C.
Jul 2019
5.0
Window Service
Yes, I recommend this pro
$25,000
Windows Nation was very easy to work with from the salesman to customer service to the installers. Everyone was very responsive and explain everything at each step of the process. The install crew was particularly great, hard work and excellent job.
Response from Window Nation Lorton

"Thank you for the great feedback and also for being a part of the Window Nation family!"

Paul I.
Jul 2019
5.0
Window Service
Yes, I recommend this pro
Everything went great. The installers arrived right on time, actually a little early. They covered everything in plastic and even put plastic down on the floors. They finished the first 10 windows the first day which was on a Friday and asked if we would be available Saturday for about 3 hours for them to come back and finish. We told them yes that would fine. They arrived Saturday morning right on time and 3 hours later the install was complete. They also cleaned up as they finished each area and left our house clean if not cleaner than it was. They were professional and very courteous. They did an excellent job. Would highly recommend Window Nation and definitely us them again.
Response from Window Nation Lorton

"We are so sorry we missed responding to you! Hearing our team did such a good job is most definitely appreciated! Welcome to the Window Nation Family!!"

Bonita D.
Jul 2019
5.0
Window Service
Yes, I recommend this pro
$2,400
Very well. The sales man was very friendly and knowledgeable and the price he quoted was price paid. The installer was fantastic. He was friendly and super qualified. He seemed to be a perfectionist which I really appreciate the job being done right! Thank you!
Response from Window Nation Lorton

"We are pleased to hear that our sales rep. and installers did such a phenomenal job! Thank you for your feedback! #Windownationfamily"

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Showing 151-175 of 406

Licensing

Bonded
Insured
Licensed*

Trade License Number

124358

Trade License Locale

MD

Trade License Authority

Maryland Home Improvement Commission

Trade License Expiration

08/15/2024

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Window Nation Lorton is currently rated 4.2 overall out of 5.
Monday: 9:00 AM - 5:00 PM Tuesday: 9:00 AM - 5:00 PM Wednesday: 9:00 AM - 5:00 PM Thursday: 9:00 AM - 5:00 PM Friday: 9:00 AM - 5:00 PM Saturday: Closed Sunday: Closed
Window Nation Lorton accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, Window Nation Lorton offers free project estimates.
Yes, Window Nation Lorton offers eco-friendly accreditations.
Yes, Window Nation Lorton offers a 0% senior discount.
No, Window Nation Lorton does not offer emergency services.
Yes, Window Nation Lorton offers warranties.
Window Nation Lorton offers the following services: Window Installation, Window Replacement
Window Treatment/Tinting

Contact Information

8198 Terminal Rd, Lorton, VA 22079

Service Hours

Sunday:Closed
Monday:9:00 AM - 5:00 PM
Tuesday:9:00 AM - 5:00 PM
Wednesday:9:00 AM - 5:00 PM
Thursday:9:00 AM - 5:00 PM
Friday:9:00 AM - 5:00 PM
Saturday:Closed
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