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Window Nation Lorton

4.2(
406
)
Window Service, Door Service, Siding Service,

About us

At Window Nation, we know replacement windows. We’re third-generation window replacement experts who have been lucky to provide homeowners replacement windows, siding, and doors for over fifteen years. We opened our first showroom in Maryland in 2006, quickly growing to serve homeowners in cities across the country – and we’re not stopping there. We’re grateful for every homeowner who has trusted us to upgrade their most important asset: their home. We’ve learned a lot about home improvement over the years, but the most important thing we learned isn’t about window replacement. We learned the home improvement industry isn’t about offering the best windows, siding and doors; it’s about the relationships we build with our customers.

Business highlights

19 years of experience

Services we offer

Window Installation, Window Replacement

Services we don't offer

Window Treatment/Tinting

Amenities

Eco Friendly Accreditations

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

0%

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Our recent projects
  • 15
    View Gallery

    Assorted photos uploaded by Window Nation Lorton

Reviews
4.2406 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
9%
3
5%
2
5%
1
10%
Write a review

Filter reviews by service

Showing 301-325 of 406 reviews
JEFFREY B.
Sep 2014
5.0
Window Service
Yes, I recommend this pro
$4,500
unknown
Angela M.
Sep 2014
4.0
Window Service, Door Service + 1 more
$7,600
unknown
Deborah M.
Jun 2014
5.0
Window Service
Yes, I recommend this pro
$19,305
We had heard that the Winter of 2013-14 was going to be extremely cold .  Our windows were in dire need of replacement as they were original to the home built in 1976.  We were having to put towels on the sills to keep out the cold air and the window glazing was breaking away.  Doug Bahnick of Window Nation had come to our home to show us their product, pricing, etc. on October 1 and we were very impressed and signed a contract. 
The service was provided by a two man crew who had worked efficiently and quickly.  The windows being replaced were on three levels with the highest level being 30 feet.   An old window would be removed and immediately replaced with a new window.  Doug had also stopped by to see how everything was going with the installation (definitely a nice touch).  The replacement was completed in one day.  The next day the outside trim was installed.  Powder-coated aluminum was applied to the outside of the five dormer windows to make them maintenance-free.  The entire process was completed in two days.
The Winter of 2013-14 lived up to its very cold forecast, and this window replacement resulted in a much warmer, energy efficient home.  This was a major expense ... one that was definitely needed ... and we couldn't have asked for a better organization and its team to provide a quality product and experience.
Regina B.
Jun 2014
5.0
Window Service
Yes, I recommend this pro
$3,500
It went extremely well!  Not only did I want these windows replaced, but I had lead paint in the old windows AND I needed this job done within 3 weeks.  Windows Nation accomplished and exceeded my requests.  They used containment material to deal with the lead, the windows were put in during week 3, and they look amazing!  They cleaned up behind themselves, arrived at my house on time, and were in and out within about 5 hours.  I have nothing bad to say about this experience.  Also, the initial salesman's name is Chris.  He was very understanding of my time frame dilemma, and got this job moving right away!  Kudos to him!!!
Response from Window Nation Lorton

"[member name removed], So glad that everything went smoothly and Chris was helpful. We hope you're enjoying your new windows and your home feels cooler!"

Mark H.
Jun 2014
5.0
Window Service, Door Service + 1 more
Yes, I recommend this pro
$4,000
This review started as "F's" in all categories.  The crew that came out first installed a new sliding window that had deep scratches on it.  It wasn't wrapped when it arrived.  The screen was bent.  When I questioned the crew about it, they responded, "Sorry, comes from the factory like that."  They did a terrible job with the frame around the window.  The clincher was the kitchen window.  I came into the kitchen and found one of the workers standing on a thin lip of my new granite sink frame instead of using the ladder.  Just as I was telling him it wasn't strong enough to support the weight, it cracked.  I was furious and contacted the manager at Window Nation.  This is where a horrible experience turned into a positive review.  One of the managers came down within a day and inspected the shoddy work and damage to my granite counter top.  He took one look at it and said, "Yes. Terrible job.  I apologize. We will replace the window and your granite top as soon as possible."  A new crew came out and replaced the sliding glass door, screen and framing.  They did an outstanding job.  A 3rd party granite company came out and replaced the granite top.  They also did a great job.   This is a sign of a good company.  They took immediate responsibility for their mistakes and corrected them in a fast, professional manner.  I would have no problem using them again.
Janice L.
Jun 2014
5.0
Window Service
Yes, I recommend this pro
$1,500
This is actually the second time we use Window Nation. They were very responsive and very patient with the many questions we had regarding windows and the entire process. The pricing was very reasonable compared to other companies we received quotes from. For our first project we had them replace and enlarge 5 windows in our bedrooms and they finished the work in one day. It was a pretty big project and they were very diligent and professional throughout the installation process. The cost of the first project was around $5,000. The second time we used them, they were willing to honor a price they quoted us from the year before and very responsive to our requests. The work was completed in approximately two hours. They are a great company to work with and would definitely use them again in the future.
Debra N.
Jun 2014
5.0
Window Service, Siding Service
Yes, I recommend this pro
$3,000
unknown
Fredric V.
Jun 2014
5.0
Window Service
Yes, I recommend this pro
$10,000
unknown
Michael H.
May 2014
1.0
Window Service

Signed up online for an estimate. Selected from their 'available' meeting times. Got a call within 5 minutes stating they were fully booked the day I selected (although they had about 5 different time openings). So basically their online scheduling is a joke.


Then they called to verify the time, I agreed.


Then, they called AGAIN to verify the time. I agreed again. Then they asked me if my wife would be there. I said she should be. "Sorry Sir, we cannot come out unless you are both there. It's company policy". My wife had told me she should be there, but if she wasn't, I could do it on my own as she wasn't worried about windows. So I just wasted my time to find out they refuse to work with families that are busy and one spouse that doesn't care about which windows they get.


Stupid policy.


Randy M.
Apr 2014
5.0
Window Service
Yes, I recommend this pro
$7,500
unknown
Response from Window Nation Lorton

"Glad to hear the job went well, [Member Name]. Thanks for providing your feedback! Please let us know if you need anything in the future."

Khoi V.
Apr 2014
5.0
Window Service, Door Service + 1 more
Yes, I recommend this pro
$4,400
We finally replaced the remaining windows in our homes, I chose Window Nation because I've seen  their work on the next door neighbor.  I was very happy with their sales rep., quality of service and the window installers.  The installers that came to my house, Josef, he did an amazing job and was very detail-oriented about everything.  At some point I will need to replace my siding, will definitely call Window Nation again to do the job.
Response from Window Nation Lorton

"We appreciate your feedback, [member name removed]! We're happy to hear everything went well and you're enjoying your new windows. Let us know how we can help in the future!"

Robert P.
Mar 2014
5.0
Window Service
Yes, I recommend this pro
$15,000
The initial sales meeting went well.  The salesman presented us with a great deal of information on which to base a decision without any pressure.  We wanted a mid level vinyl window and he listened to our needs and presented two options for us to consider.  We selected Soft-Lite windows based on appearance and construction (metal reinforcement)  We also liked the fact that the installers were trained by Soft-Lite. I talked to two other companies. The windows were ordered and installed about 5 weeks later.  On the day of installation the crew was on time, worked throughout the whole day, both days, and they were thorough and meticulous.  They cleaned up after they finished. I think they were not given enough help to complete the size of this project.  They were there for 12 hours on day 2 and left a few windows for me to complete the drywall patching.  If they would have had enough help they would have been able to do this rather than leave it for me to do.  The only complaint I have is that they promised us a free cruise as a promotion and we never received it. Haven't heard any follow-up from the company since the work was completed.
Response from Window Nation Lorton

"Hi [Member Name], could you please send me a private e-mail so I can follow up with you about your cruise? We're so very sorry for the delay. My e-mail is [email protected]."

Wendy S.
Mar 2014
2.0
Window Service
$3,800
not well. I would never use this company again. The windows are good and the installer did a good job. The salesman was terrible and not honest at all. He kept changing the price - so obviously it was too high to begin with. He confused me - said that I didn't have to pay anything for a year with no interst. turns out I did have to pay a monthly fee and he opened up a credit card for me which I didn't understand he was doing. I also had to call and demand many times for the work to be installed in the time frame the salesman said since I was renovating the house .  The installer was fine and actually picked up a mistake that the salesman made. I basically ended up paying off the whole amount since I never want anything to do with these people again
Response from Window Nation Lorton

"Window Nation strives to offer top quality customer service to ensure customer satisfaction. Furthermore, Window Nation appreciates feedback from its customers so that it can continue to improve the overall customer experience while providing high quality products and services. In this instance, Window Nation will look into the concerns regarding the sales experience. We are happy to hear that you are satisfied with the quality of the product and the installation. Thank you again for the feedback."

James T.
Mar 2014
5.0
Window Service
Yes, I recommend this pro
$8,500
We needed new windows as the ones that were installed when the house was built started failing. The new windows were custom built and installed by Window Nation. They look great and we can tell an immediate difference for inside temperatures. We're able to keep the heat down and stay comfortable on these recent snow days.
Response from Window Nation Lorton

"We're so glad you're enjoying your new windows, [remove member name]! Thanks for taking the time to write! If you need anything in the future, don't hesitate to reach out. Best, Divya Online Marketing Manager Window Nation"

Cony S.
Mar 2014
5.0
Window Service
Yes, I recommend this pro
$6,000
From start to finish, everything was outlined and detailed. My sales rep Doug did a fantastic job communicating throughout the whole process. Doug went out of his way to resolve any questions or concerns I may have had. The guys came in on the scheduled date and time for installation. Installation was very smooth, professional, clean and prompt and completed as expected.
Follow up calls were made after installation to see if there were any add'l concerns.
3 months have passed and I couldn't be happier. The windows made a big difference in noise reduction and holding in the heat much better than the old builder grade windows.
I highly recommend window nation.
Response from Window Nation Lorton

"Thanks for taking the time write, [member name removed]. We're so glad to hear that everything went smoothly and that you're enjoying your new windows!"

PETER D.
Feb 2014
1.0
Window Service
I found them extremely "high pressure" sales reps - they demonstrated  no customer focus. We did not want an appointment - we did not want windows.
Interestingly, they are working nearby and tried to install incorrect windows after making that customer wait since October for delivery of quite a few windows. My guess is that they either ordered the wrong ones or tried to install someone else's windows.
Very unacceptable service either way. I will not buy anything from them.
Response from Window Nation Lorton

"Window Nation welcomes input from both customers and potential customers. We are looking into the matter described in this review to ensure that the tactics described are not occurring. As always, Window Nation places customer service and customer satisfaction as one of its top priorities. We do appreciate the feedback and will use it to continue to improve our company. Divya Ooi Online Marketing Manager [email protected]"

Vanessa C.
Feb 2014
5.0
Window Service
Yes, I recommend this pro
$5,000
The sales person was very good. His professionalism was better than the company who gave me a lower bid which is why I chose Window Nation. They did a great job cleaning up after the service. I have a life time guarantee on the windows so they will come back to fix anything I need.
Laura R.
Feb 2014
2.0
Window Service
$24,000
I did not care at all for them.? They were extremely high pressure and uncomfortably so.? They would not take no for an answer and I was really uncomfortable and this guy was in my house for 3 hours and I could not get him to leave.? When I did not buy their product, they called me and emailed.
Henry L.
Jan 2014
5.0
Window Service
Yes, I recommend this pro
$1,850
Excellent job done quickly
Response from Window Nation Lorton

"Glad to hear the job went smoothly, [member name removed]. Thanks for taking the time to write a review! Hope you're enjoying your new windows!"

William P.
Jan 2014
5.0
Window Service, Door Service
Yes, I recommend this pro
$16,000
Fantastic!  What a pleasure to find a company that shows up when promised and gets the job done when promised.  All the details:  everything went great.  The installers were very professional and friendly.  They  cleaned up after themselves and when they left you couldn't tell they had been here.  Except for the wonderful looking windows and doors.
Response from Window Nation Lorton

"Great to hear that you're loving your new windows and doors, William! We're glad the job went smoothly. Thanks for taking the time to provide your feedback!"

Thomas W.
Jan 2014
4.0
Window Service
Yes, I recommend this pro
$22,500
.
Tom N.
Jan 2014
3.0
Window Service
It will be tough for them to compete for my business if the won't make an appointment to provide an estimate.
Response from Window Nation Lorton

"Dear [removed member name], I am sorry to hear you are not satisfied with our company policy’s. Per our records we show that you contacted us about replacing windows at the address you listed above on January 13, 2014. We ask that all homeowners be present at the time of an appointment, so you all receive all the information. The reason we need your wife home for the appointment is because due to DC records your wife is the sole home owner and all work for the home needs to be signed off by her. The reason we pull the public record is to see what year the home was built and if you are in a historic district. We have to pull permits for all work done in DC, if you sign a contract and are not the home owner it then becomes a legal issue. We would love to come out and provide an estimate should your wife be home. If you have further questions or concerns I would be happy to help. You can reach me directly at 443-577-3164. Brittany Stewart"

Brina P.
Jan 2014
5.0
Window Service
Yes, I recommend this pro
$3,500
Sales rep, Doug, was very thorough in describing the products.  Was impressed with the windows.  Windows had to be ordered so install took about 4 weeks to start.  One guy came and did the install.  Work was done from inside the house.  Worker was professional and worked almost nonstop and completed in a day.  Windows look great and door too.  No more drafts and worker cleaned up really well, even vacuuming up debris.
Beverly M.
Dec 2013
5.0
Window Service, Door Service
Yes, I recommend this pro
$10,000
From the sales rep Myles Larkin, to the installation crew, I couldn't be happier. The installation crew arrived on time and were very professional and courteous. The installation crew took care in putting down drop cloths and were constantly vacuuming any debris as they removed the old windows. In watching the crew install the windows you could tell they took great pride in their workmanship. I have also purchased (2) sliding doors, an entry door and a storm door from Window Nation which will be installed in a couple of weeks. I would highly recommend Window Nation if you are looking for a company that not only provides excellent service but also takes great pride in their workmanship which unfortunately has become a rarity. I'm looking forward to receiving my doors and will give another update once they are installed.
Cristina B.
Dec 2013
5.0
Window Service
Yes, I recommend this pro
$11,800
Overall having the windows installed was a GREAT experience.  The sales person that came was very friendly and followed up on everything.  If you use Window Nation make sure that you negotiate the extra labor warranty. Two days after we put down our deposit they had someone come out and measure our windows.  About 4 weeks later the windows came.  We were scheduled for a Tuesday/Wednesday install, but they called and asked if they could make it Wednesday/Thursday install.  We were ok with that.  The day of the install the guys showed up at 8:15 and went directly to work.  They stayed till almost 7pm cleaning up any and all debris outside.  The next day they were done by 5pm.  We were asked by Window Nation to open and test all windows.  I asked the guy to go over with caulking everyplace that looked like it needed it.  The guy was very friendly and did it. 
Overall my experience was really good.  BUT then a few weeks later we were getting quotes to do a side door.  I brought in another company to give me a quote and he noticed the Window Nation sign we had up.  (When you sign a contract with them they ask you to put their sign up for some time).  He told me he could have gotten me a triple pane windows for the same price, with a very comparable window. 
So, did I have AMAZING service with Window Nation, yes, but I wish I would have met this other company before.  Overall though your service was good.
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Showing 301-325 of 406

Licensing

Bonded
Insured
Licensed*

Trade License Number

124358

Trade License Locale

MD

Trade License Authority

Maryland Home Improvement Commission

Trade License Expiration

08/15/2024

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Window Nation Lorton is currently rated 4.2 overall out of 5.
Monday: 9:00 AM - 5:00 PM Tuesday: 9:00 AM - 5:00 PM Wednesday: 9:00 AM - 5:00 PM Thursday: 9:00 AM - 5:00 PM Friday: 9:00 AM - 5:00 PM Saturday: Closed Sunday: Closed
Window Nation Lorton accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, Window Nation Lorton offers free project estimates.
Yes, Window Nation Lorton offers eco-friendly accreditations.
Yes, Window Nation Lorton offers a 0% senior discount.
No, Window Nation Lorton does not offer emergency services.
Yes, Window Nation Lorton offers warranties.
Window Nation Lorton offers the following services: Window Installation, Window Replacement
Window Treatment/Tinting

Contact Information

8198 Terminal Rd, Lorton, VA 22079

Service Hours

Sunday:Closed
Monday:9:00 AM - 5:00 PM
Tuesday:9:00 AM - 5:00 PM
Wednesday:9:00 AM - 5:00 PM
Thursday:9:00 AM - 5:00 PM
Friday:9:00 AM - 5:00 PM
Saturday:Closed
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