OASIS Heating, A/C & Refrigeration, Inc.

"Thank you Mr. [Member Name Removed] for the nice review of our business, You are a great customer and we look forward to continue to meet your HVAC and air quality needs for many years to come! We appreciate you spreading the word about our team and services. ~The Oasis Team"

"Wow! What a WONDERFUL review of our business, Mr. [Member Name Removed]. You are truly a great customer and appreciate you spreading the word about our team and services. We look forward to working with you for many years to come! ~The Oasis Team"

"Thank you for your business, Mr. [Member Name Removed]. We're glad that we can be helpful! -The Oasis Team"

"Thank you for the positive review, Mr. [Member Name Removed]. We truly appreciate your business! -The Oasis Team"

"Thank you for the positive review! We truly appreciate your business! -The Oasis Team"

"Thank you, Mr. [Member Name Removed]! We appreciate your business!"

"Thank you, Mr. [Member Name Removed]!"

"Thank you for the "A" rating [Member Name Removed]. We really appreciate your business! -The Oasis Team"

"Thank you for this great review! Please let us know if there is anything we can do for you in the future. The Oasis Team"

"Thank you for this "superb review, ( members name removed). We value our long time relationships with customers like yourself and look forward to providing you top notch heating and air conditioning services for many years to come! The Oasis Team"

"Thank you for this wonderful review, Mr. [member name removed]. We appreciate your business and look forward to providing you top notch heating and air conditioning services in the future!"

"Thank you for being a valued customer. Your continued patronage is greatly appreciated!"

"Dear [Member Name]- It was a pleasure working with you through the process of you installation and in the future. It is always a blessing to have valued customers, like yourself, who enjoy working with us as much as we enjoy working with them. Thank you for your continued business and patronage."

"Dear [member name removed]- Thank you for your review; however we were surprised by the negative and inaccurate review. You are a long time customer of Oasis and we have always provided you with prompt and quality service. We pride ourselves in being able to respond quickly to our customers. It is not a function of price, but of having the resources readily available, organizing our time efficiently, and meeting the demand of our customers. Most customers appreciate having their systems fixed the same day that they call. As far as our pricing goes, we take an enormous amount of time to set proper prices according to industry standards, to make sure that we bring you the best service each and every time you call us. Upon arrival, the technician found that your refrigerant level was low, and there was a leak in your system. Prior to performing any service the technician offered to "leak search" your system, providing you the cost first for your approval. Even though the tool to leak search a/c systems may appear to be a “simple” tool, it is in fact an expensive piece of equipment, therefore we charge extra to use it. You declined this service, so you were not charged for this service and yet you complained about it. Most companies charge a flat rate for this service in the ballpark of $350, which is nearly what you paid for your entire invoice. It is frustrating to us that you posted such a negative review over your perception of unfair prices which has only risen slightly over the last time you received quality service two years ago. You received quick and quality service, we provided you options to fix your problem and left your residence with your air conditioning working but received no positive review for this."

"Dear (removed member name)- Thank you for your positive review. It was a pleasure doing business with you, and we hope to continue to service your needs in the future. OASIS :)"

"Thank you! Thank you for your very positive rating. It was a pleasure working with you as well. It is truly an honor to have customers like you that appreciate quality workmanship. We appreciate the opportunity to service your home, and will be happy to assist you with any of your HVAC needs in the future."

"Glad that we could assist you! We look forward to helping you with any future HVAC needs. Have a blessed New Year :)"

"Thank you for your positive rating in July. It is unfortunate to receive a negative rating in December, all because you received a quote for a lesser quality system. We are a Lennox Premiere Dealer, and have a standard on the equipment and work that we provide, and we not lower our standards to accommodate a lesser level of quality of work. Please understand that your system never had a "de-humidifier" as stated, in the years that we serviced your property from 2004-2010. Your humidifier, however, was checked annually, and functioning properly. Please verify your facts before you post inaccurate comments, and negative feedback. Please verify your facts when providing information to the public."