Devastatingly. If I could rate them a 0 star, I would! They nearly killed my dog! I took her there for a simple 15-minute procedure that turned into a life or death situation. She now is dealing with a LARGE hole (that cannot be healed) in her chest due to improper plate placement which was not grounded properly during one of the many surgeries she had to undergo to reverse the original 15 minute one. All they could say was "Oops." Oops! Really?! How can that be treated with shrugged shoulders and then act like everything is okay? The bill after was OUTRAGEOUS too! We were told that we needed to pay it all before we left, or we could not take her home. No option of a payment plan or half down- nothing. Trying to give them one more chance to curve their mistake, we tried to take our dog back to them yesterday for another look over and were turned away by Dr. Steven Graves because we voiced that $600 was a lot for an overnight stay to evaluate and address her wound. He told us that we needed to leave since we voiced our opinion and asked him to at least look at her chest. Nope, we were charged $150 for crossing the threshold and speaking with the vet, which yielded nothing. He then told us we needed to leave since we were not willing to pay for an overnight stay. UNBELIEVABLE! They have NO empathy and lack compassion in ALL aspects. We are trying to desperately reach Susan Barnes, Steven Graves or someone in the clinic to speak to, and no one will answer our calls, emails or texts. *Disclaimer, picture is graphic*

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My experience with TLC was amazing!   
My dog was attacked by another dog.  I immediately ran her over to this 24 hour emergency hospital for treatment.  
The staff was incredibly kind and understanding of my concern (i had blood all over me).  They took my dog back and while evaluating her, they allowed me to wash up and calm down.  The doctor was wonderful.  Gentle and informative so that I could make the best decision for my dog (and my budget).   They called when they said they would and she came home the same day with the necessary medications and treatment for her injuries.
I cannot say enough wonderful things about this facility and it's services!

It was a beautiful facility, and the staff was kind and friendly from the moment we walked in. The vet broke down costs for differential procedures to allow me to make decisions. The emergency visit and exam alone was $125, and an ultrasound done before I met with the vet was $45. Although I likely would have ok'd all the charges, I do wish these were provided ahead of time. It is so rare for veterinary facilities to post/advertise prices.
TLC followed up with my family vet, which I appreciate. I really did like the facility overall and would recommend it for any emergency situation.

I had to take my elderly cat Chloe to them this evening for what I knew would likely be the last time I would ever see her. I knew going in that things were extremely dire and that the news would likely be devastating, but they helped me to deal with that situation, offered up all options and left all decisions to me with zero pressure. Nothing was forced on me and in fact they ended up charging far less than their original estimate when they discovered how serious the situation was.
For those of you who have never had to go through it, having to make a decision about the life of a close furry companion after 14 years is extremely hard. I could not have have been more pleased with the way Megan, Kelly and Dr. Graves helped me through one of the most difficult and painful decisions I have ever had to face in my life.
There's nothing worse than a blubbering adult man barely keeping it together... they immediately allowed me to move into one of the back rooms to try and compose myself so as to not come to pieces in their waiting room and they handled me and my distress like complete and utter pros.
They didn't try and encourage pointless procedures that would have likely done nothing to prolong Chloe's life or would've done little to improve her comfort... and they did everything they could to make her last moments (any my dealing with it) comfortable, peaceful and dignified.
I cannot recommend these guys enough. I hope I never have to go back with either of my other animals, but I would in an absolute heartbeat.
Many, many thanks.

I took my cat in on Christmas eve; she was very sick, suffering from terminal illnesses, and they saved her life. She lived (with a good quality of life) for another thirteen months.

The LifeCentre appeared to be well staffed, they're was always someone manning the reception area, even when they were very busy (unlike another Northern Virginia emergency veterinary center I've been to).

The behavior of the staff was professional; they were helpful in regard to keeping me informed about what was going on: the various treatments my cat was receiving, explaining test results, symptoms, observations, and possible diagnoses. They were responsive to my concerns and had no problem with answering questions. I was also able to see my cat and spend time with her every couple of hours. As is not uncommon with emergency rooms, they may have gone overboard with the tests and treatments they were recommending but they were good about explaining their rationale for wanting to do them.

After the worst of the crisis had passed, my cat continued to refuse to eat and drink. Although my cat was always very sweet and appeared calm, it was apparent to me that she was very upset about being in the ER. So, I took her home early, to see if she would eat and drink there. This was going against the advice of the vets. However, they were professional about it and they gave me clear instructions, both verbally and in writing, on what to do when we got home. We agreed that I would bring my kitty back if she appeared any worse. My cat did, in fact, start eating and drinking as soon as we got home, and continued to improve until I could get an appointment with her regular vet a couple of days letter.

The LifeCentre owed me a refund from the prepaid fees, which they returned to me without a problem.

When you need to say goodbye to a beloved pet, this is the place to go.Our dog had a sudden end of life emergency and we had to take him late at night. The dog got loving care, and so did we. We even got to say say goodbye to him in a 'family room', holding him in our laps. Everyone was very kind and sympathetic, and Dr. McKay even sent us a condolence card afterward. The costs included cremation and so on.

It was the night before thanksgiving and we were preparing to go my in laws for Thanksgiving. One of cats had been acting odd all day and when my husband changed the litter in the evening she urinating while he was changing the litter and we found blood in her urine. She had had UTI's before and we were concerned we didn't want to leave her alone for a few days, even with our friend checking on her. So we called the our usual vet who was closed and they suggested in the VM to call the Lifecenter. I called them and explained the situation. Whoever was on the other end was patient with my concerns and suggested we bring the cat, Phaedra in. So we did, once we arrived we were seen quickly ( I think the whole thing took less then 45 minutes). They were not able to make and official diagnosis, my cat had no urine for them to test. They took us through the possible diagnosis, UTI and the feline lower urinary track disease, and (looked a her claws which was a completely separate issue). They gave us antibiotics and pain meds and wished us a happy Thanksgiving.

They also followed up with our vets who called the next day. In the end our cat got sick again, she had a bladder stone. But the Lifecenter did everything they could at the time. They tried an ultrasound, but her bladder was too small for them to see anything. Today we received a get well card from them, that was addressed to our cat. It was really sweet and more then we expected. The card was the 'icing on the cake' as it were.

We have a young cat that was experiencing a urinary problem for the first time and I was distraught. About 9:30 in the evening I decided she needed to go to the vet. The Life Centre was caring and thoughtful. The facility is modern and clean and the vet that we saw was terrific! Very caring and informative. She got our little one comfortable and we were back home in a matter of hours. The cost was no more than seeing our regular vet, in fact it was actually less.

I have used them numerous times.  We found one Internal Medicine doctor to be rather unresponsive and unhelpful.  Amother was much better.  The Emergency staff, though, are terrific -- they are very responsive and inspire great confidence in their ability to care for your pet.

They were awesome. They did an amazing job, and they took him right back. They treated our pet just like a human being who was rushed into emergency. They x-rayed him and acted quickly to take care of him, and they knew exactly what to do and how to handle it. They made sure he was comfortable and everything turned out okay. The reception staff went above and beyond to get his medical records from the state we recently moved from, because he had an allergic reaction in his last surgery. The doctors and nurses were absolutely wonderful, and we could call anytime 24 hours a day. It is nice to know that there is a facility like this nearbyand mdash;it was clean, new, and state-of-the-art. The waiting room was nice and comfortable, and they were all very friendly, caring, and professional. We were very happy and would certainly use them again.

The service of The LifeCenter in Leesburg was exceptional from check-in to check-out. The receptionist carefully wrote down my dog, Phoebe's, problems as I explained them. I saw a triage nurse immediately. Dr. Reese saw Phoebe. Dr. Reese was thorough, kind, and discussed Phoebe's problems in a manner that was not at all condescending. Dr. Reese made me aware of every available option for Phoebe's care. I choose an option that did cost me more than a more conservative treatment plan, but I was preparing to travel with Phoebe when she was well and didn't want to be on the road and have something happen that could have been foreseen. LifeCenter is a wonderful veterinary resource hospital with veterinarians that do the emergency care that I used as well as providing specialty care for their animal clients. Not only were they good professionals, but they were caring, concerned, and Phoebe and I were treated as individuals whose needs were both considered and fulfilled. I will use the veterinarians at LifeCenter again on a regular basis. The center has so much to offer in the way of state-of-the-art veterinary medicine.

My dog didn't make it, but the doctor and staff were so caring and wonderful that it really helped me get through an awful night more easily. They were there with me every step of the way to comfort me and to help me with tough decisions. The building is beautiful and comfortable, there is a special room you can go if you need to have some privacy. All in all, for such an awful time, they made it as comfortable as can be expected. I even got a handwritten note from the doctor with my dogs paw prints inside. I can't thank them enough for everything they did that night to try to save him and to help me and my family.