"One of our areas of expertise are move-in, move-out cleanings to ensure the customer does not have to worry about anything other than moving. We are always flexible with the estimate times, and like to schedule around what is convenient for the client. I am sorry about the inconvenience with the dusting. If at anytime you are not satisfied with the quality of the cleaning, please let us know the area of concern and will gladly re-clean the specific area. Jay"

"During regularly scheduled business hours there will always be someone on the other end of the phone to take care of anything the customer needs. Each customer has a cleaning report designed specifically for their home and particular cleaning needs, which the cleaning crew looks over each day before arriving at the customer's home. They will always put items back as they were before, as not to confuse the customer. I am glad to hear your cleanings have been outstanding. Jay"

"We quote customers cleanings for their home based on the size and the condition of the home before we clean it. We try to be flexible and competitive with the market so that the customer is getting a fair deal and quality service. All of our cleaning crews are professional and take pride in their work from start to finish; focusing their energy on exactly the customer's preferences. They clean each home as if it were their own. Thank you for the detailed review and suggestions for other Angie's lists member. We will continue to give you positive experiences each time. Jay"

"As you have mentioned, we have been cleaning your home for the past three years. We have received several referrals from you and your husband. We try to be as diligent and pet-friendly as possible, knowing you have a German shepherd. Our customers and their desires always come first and we will honor them in any way we can. Thank you for your continued business and by the way, you have one of the most beautiful babies I have ever seen. Jay"

"Considering your hectic schedule with your family, we try our best to accommodate your cleaning needs. We always provide our clients with products suitable for their home and lifestyle. I am hoping you are continually satisfied with all of your cleanings. Also, I hope the new house brings good luck to you and your family. Jay"

"Thank your for using Maid Bright for your move-out cleaning. During move-in or move-out cleanings we focus on details and make sure to clean inside and the outside of any appliances and make the home ready for future tenants. We try our best to give quality service, however, you mentioned we missed the refrigerator and the broiler. We can always re-clean any area or appliance that we have missed. Please let us know if you need future cleanings at your new residence. Jay"

"For nearly three years now we have been cleaning your condo in Arlington. We spoke on several occasions about specific details regarding your cleaning and you have always maintained open communication with us. Our crew enjoys coming to your home, they have mentioned you always greet them with a smile and ask about their day. We will continue to give you a spotless home each time. Jay"

"You have been our valued customer since 2007. It has been our pleasure to give you superior service and take care of the details that matter most to you. Accidents occur sometimes, however, we do our best to compensate our clients for them and be as responsive as possible. I apologize again for the scratch on your table and hope we did our part to make up for it. Jay"