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Herndon Plumbing and Heating Inc

4.4(
8
)
Plumbing, Water Heater Service, Drain Cleaning,

About us

FAMILY OWNED AND OPERATED SINCE 1958 IN OLD TOWN HERNDON, VA. HPHINC COVERS A WIDE RANGE OF SERVICES WITH MANY YEARS OF EXPERIENCE. HPHINC ACCEPTS AMEX, VISA, MASTERCARD AND DISCOVER. ALL WORK IS C.O.D. UNLESS OTHERWISE STATED. FINANCING NOT CURRENTLY AVAILABLE.

Business highlights

67 years of experience

Services we offer

ALL SERVICE PLUMBING, RESIDENTIAL WATER BASED HEATING (BOILER), AND GAS PIPING. ALL BRANDS AND MODELS OF WATER HEATERS SERVICED AND REPLACED. ALL PLUMBING FIXTURES REPAIRED AND REPLACED. COMPLETE BATHROOM REMODEL SERVICE. TILE INSTALLATION AND REPAIR. RESIDENTIAL WATER SERVICE REPAIR AND REPLACEMENT USING UNDERGROUND DIRECTIONAL BORING. SEWER LINE REPAIRS AND REPLACEMENTS. SEWER CAMERA AND DAMAGED SEWER LOCATION. GAS LOGS SERVICE AND INSTALLATION.

Services we don't offer

OVER THE COUNTER PARTS OR SALES, FORCED AIR HEATING AND COOLING SYSTEMS HVAC REPAIR OR REPLACEMENT, REFRIGERATION, DUCTWORK, ENERGY AUDITS, DUCT CLEANING

Amenities

Eco Friendly Accreditations

Yes

Warranties

Yes

Senior Discount

$25.00

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.48 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
13%
3
0%
2
0%
1
13%
Write a review

Filter reviews by service

Showing 1-8 of 8 reviews
Mark A.
Apr 2020
5.0
Yes, I recommend this pro
$10,000
Herndon Plumbing has performed several plumbing repairs for me over the years. John has always done an excellent job at a reasonable price. He goes out of his way to come up with cost-effective solutions. As a pathological do-it-yourselfer, I especially appreciate the times he has rescued me after I have botched a repair job and the way he has patiently shown me how to be a better amateur plumber.
Ken R.
Jun 2018
5.0
Yes, I recommend this pro
$60,000
The drain was backed up with a gray sludge that could not be snaked out. Jon was able to clear the drain with a pressure washer pushed down the vent. Nora the dispatcher kept me apprised of Jon's availability and of all charges through out the job. Although the cost may seem expensive for a backed up drain, relative to alternative methods of clearing the drain, it good price. Now the drain flows free, for the first time since I moved in.
Mary Anne C.
May 2018
5.0
Yes, I recommend this pro
John and Nora are great. Nora runs the office and John services their customers. Nora is very responsive to customer's needs and the timing of appointments. If it's an emergency she will fit you in. If they are all booked up, Nora will schedule an appointment, but call if they get a cancellation with an earlier time. John is always on time and always congenial. This time he replaced my kitchen faucet. He removed the old one, installed the new one and cleaned up. He also looked at my dishwasher which had standing water in it. He explained how the drain works and recommended buying a new dishwasher. Afterward, we were talking about other work I need to have done and he recommended another contractor to me. I would definitely recommend Herndon Plumbing to Angies List members.
Corinne M.
Jan 2018
5.0
Yes, I recommend this pro
A+++ on every aspect. Nora in the office makes things happened. Had a team out to look at it immediately, and they were back the same day to fix it. Not simple, as had to dig down outside to replace a cracked pipe. Great because all water to house had been turned off. A few weeks later garbage disposer died, and they replaced it promptly. My go-to plumber from here on out.
Karen L.
Jul 2017
4.0
Yes, I recommend this pro
Was quickly fixed
Peter F.
Feb 2017
5.0
Yes, I recommend this pro
$25,000
They preformed satisfactory work for me. The technicians were good and professional.
Kevin M.
Feb 2016
5.0
Yes, I recommend this pro
$22,500
unknown
Bruce R.
Jan 2016
4.0
Yes, I recommend this pro
$20,000
The price is a bit high. They need to check the price of installation from other companies. They were responsive, helpful and that was appreciated.
Matthew E.
Oct 2015
5.0
Yes, I recommend this pro
$23,900
I was very pleased with Herndon Plumbing.  Nora on the phone was friendly and helped schedule the appointment.  John was the plumber who arrived to do the work. John was very friendly, let me shoulder surf while he worked and explained everything he was doing and why.  While he was working, a PVC joint near the mixing valve cracked which he fixed. Total cost was $239 for the work and I have hot water pressure again! Very reasonable. I would use them again.
Anne Marie G.
Sep 2015
5.0
Yes, I recommend this pro
$19,500
unknown
Larry P.
Aug 2015
5.0
Yes, I recommend this pro
$9,000
Plumber knew what he was doing.  Great job.
Mary S.
Aug 2015
4.0
Yes, I recommend this pro
$50,000
They came quickly, did the work with little fuss, and left.  Cost seemed high to me but not much to guage on.  They gave me an actual quote over the phone instead of vague T&M rates which made them a good choice for me.
Shawna S.
Mar 2015
1.0
$400,000
I would never use this provider again and warn anyone else from using them.  We had them install a new gas based heater for our pool.  The initial bid that they gave us for the work was not honored - -they ended up charging us $500 or so more for the work than their bid estimate said.  The installation it turns out was done incorrectly, with the heater propped up on wooden boards that would have rotted over the next few years.  The quality of workmanship was really poor.  Additionally, when we tried to contact them to rectify the situation they refused and said that the person who had done the install for them was leaving anyway.  We told them that he had promised us a free "adjustment" inspection within the first year and they told us that they would not honor what he told us.  They then refused to take anymore phone calls from us and they would not be willing to schedule other appointments for other plumbing or heating work.  This is a dishonest, unethical provider and I would warn you away from any work with them.
Response from

"Our records and invoice in reference to this customer show that we installed a customer provided pool heater, installed a new pressure relief valve and adjusted water pressure switch above pool. This work was done and completed on 5/25/2011 in the amount of $1,121.00. Paid on the same day to us in full. We did not do any work for them in 2013 and never $4,000.00. We also do not have any record of doing carpentry work. Perhaps the customer is confusing us with another company."

Charles E.
Jan 2015
4.0
Yes, I recommend this pro
$70,000
great
Taryn R.
Oct 2014
3.0
$35,000
The plumbing professional was very knowledgeable but felt I had gotten gauged on the price.  Asked him to install a flapper on an upstairs toilet that was not working currently and charged me $65.00.  Felt they were a rip-off and will never reccomend or use them in the future.
Response from

"Thank you for the review here on Angie's List. We do appreciate and welcome feedback from our customers. In checking our records we found a few discrepancies that we would like to clarify. The date that we completed the work was January 15, 2014 not June 1, 2014. On this date we installed a sewage ejector pump pit alarm and float switch in the sealed sewage ejector pump pit. This work did not involve a sump pump at all. The previous day January 14, 2014 we install a new sewage ejector pump in the sealed pit, we left the pit open to install the alarm and switch that you requested be installed the next day January 15, 2014. Also, on January 14, 2014 we installed a new flapper in an upstairs toilet, we supplied the part and tested upon completion. The charge for that was $55.00 not $65.00 as stated in the review. Again, we do appreciate the reviews, it gives us a good gauge on our business and helps us to continue to provide the best service possible to our customers."

Kimberly F.
Oct 2014
5.0
Yes, I recommend this pro
$250,000
Nora and John were great to work with and if I ever need work again, they will be the first people I call.
Nancy B. R.
Oct 2014
5.0
Yes, I recommend this pro
$500
unknown
Alan & Karen R.
Sep 2014
5.0
Yes, I recommend this pro
$30,000
Came right on time, worked with great care to find and fix all plumbing problems in our new condo.
Lynn Z.
Jul 2014
5.0
Yes, I recommend this pro
I liked them very much. I believed the plumber was very knowledgeable and very responsive. They were a little pricey. I had numerous plumbers come in and they would charge me money and the problem was not fixed. They finally diagnosed it after going through many plumbers and they fixed it.
Benjamin G.
Jul 2014
3.0
$19,000
We had a leaking garbage disposal. I contacted several providers on Angie's List, and Herndon Plumbing and Heating was quick to respond and could schedule an appointment in a few days. They had good reviews and were located only about 15 minutes away from my home, so I went with them.
Ahead of the appointment, I'd gone to Home Depot and bought a replacement disposal unit just in case it needed replaced. So I had that on hand, just sitting in the living room. It was about $75 for the disposal unit I bought.
Dave arrived on time and was quite friendly. He quickly tested the unit (about 5 minutes) and said the whole thing needed to be replaced. I asked how much this would cost, and he said it would be about $300 total to replace for parts + labor and could be done quickly. This seemed pretty expensive to me, so I mentioned that I already had a replacement unit and showed him. He said it would work fine and could do the replacement right now.
About 40 minutes later he was finished, showing me the unit functioning as good as new. He'd gotten one part from his truck, but other than that it was a simple and quick replacement.
Imagine my surprise when the bill was $215, minus my $25 "new customer" discount, for a total of $190 for less than an hour of labor.
Did Herndon Plumbing and Heating do good work? Yes. Did they overcharge? Probably. Will I use them again? Probably not.
David R A.
Jun 2014
5.0
Yes, I recommend this pro
$20,000
unknown
Eric H.
May 2014
5.0
Yes, I recommend this pro
$30,000
Service man was very professional. He explained exactly what was happening and how to fix it. He spent some extra time to fix what he could and said he would apply cost of this visit if we wanted him to do a more thorough job later. (It would require a separate appointment because of the time and materials required to do the job.)
Dilip D.
Apr 2014
5.0
Yes, I recommend this pro
$35,500
Herndon Plumbing and Heating again.Dave arrived within the time provided and was very courteous, and professional throughout the job. Job well done, I would use Herndon Plumbing and Heating again.
Harold S.
Mar 2014
5.0
$86,000
Very well.
Melinda P.
Mar 2014
5.0
Yes, I recommend this pro
$90,000
The experience was very good. Satisfied.

Licensing

Bonded
Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Herndon Plumbing and Heating Inc is currently rated 4.4 overall out of 5.
Monday: 8:00 AM - 4:30 AM Tuesday: 8:00 AM - 4:30 AM Wednesday: 8:00 AM - 4:30 AM Thursday: 8:00 AM - 4:30 AM Friday: 8:00 AM - 4:30 AM Saturday: Closed Sunday: Closed
Herndon Plumbing and Heating Inc accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
No, Herndon Plumbing and Heating Inc does not offer free project estimates.
Yes, Herndon Plumbing and Heating Inc offers eco-friendly accreditations.
No, Herndon Plumbing and Heating Inc does not offer a senior discount.
No, Herndon Plumbing and Heating Inc does not offer emergency services.
Yes, Herndon Plumbing and Heating Inc offers warranties.
Herndon Plumbing and Heating Inc offers the following services: ALL SERVICE PLUMBING, RESIDENTIAL WATER BASED HEATING (BOILER), AND GAS PIPING. ALL BRANDS AND MODELS OF WATER HEATERS SERVICED AND REPLACED. ALL PLUMBING FIXTURES REPAIRED AND REPLACED. COMPLETE BATHROOM REMODEL SERVICE. TILE INSTALLATION AND REPAIR. RESIDENTIAL WATER SERVICE REPAIR AND REPLACEMENT USING UNDERGROUND DIRECTIONAL BORING. SEWER LINE REPAIRS AND REPLACEMENTS. SEWER CAMERA AND DAMAGED SEWER LOCATION. GAS LOGS SERVICE AND INSTALLATION.
OVER THE COUNTER PARTS OR SALES, FORCED AIR HEATING AND COOLING SYSTEMS HVAC REPAIR OR REPLACEMENT, REFRIGERATION, DUCTWORK, ENERGY AUDITS, DUCT CLEANING

Contact Information

711 LOCUST ST, Herndon, VA 20170

Service Hours

Sunday:Closed
Monday:8:00 AM - 4:30 AM
Tuesday:8:00 AM - 4:30 AM
Wednesday:8:00 AM - 4:30 AM
Thursday:8:00 AM - 4:30 AM
Friday:8:00 AM - 4:30 AM
Saturday:Closed
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