The Carpentry & Painting Experts LLC

Founded 2004 • With Angi since November 2009

The Carpentry and Painting Experts, LLC was founded in 2004. The company is 100% family owned and operated. The owners are George(father) and Alex(son)--both seasoned professionals in the home improvement industry. The business was formed to improve and meet the needs of people in the Richmond Virginia area who are looking for top-quality carpentry or painting services. At The Carpentry and Painting Experts, we take customer satisfaction seriously! We make ten promises to you: 1. We promise, to do our best to satisfy your highest expectations. 2. We promise, to always be available to answer your questions or concerns. 3. We promise, to be professional from start to finish. 4. We promise, to deliver excellent results on time. 5. We promise, to be on time, every day, throughout the project. 6. We promise, to keep your yard clean and safe throughout the project. 7. We promise that our employees will treat you and your family with respect. 8. We promise, to keep you informed of the progress of the work. 9. We promise, to do our best to ensure your project goes smoothly. 10. We promise, to work on your home as it were our own. Please see below for additional information regarding the owners. Owner: Aleksandar Aleksandrov (Alex) • Origin: Bulgarian • Education: B.S. Management- Virginia Tech & B.S. Marketing • Virginia Tech Licenses: VA Realtor, VA Class "A" Contractor • Languages: English, Russian, Bulgarian • Hobbies: Travel, home improvements, real estate investments, listening to music, and spending time with his favorite people. Owner: Georgi Georgiev (George) • Origin: Bulgarian • Education: M.S. Philosophy- Sofia University Bulgaria • Languages: English, Russian, Bulgarian • Hobbies: Reading, politics, geography, travel, and spending time with friends.

Awards and Badges

Angi Certified

Business Highlights

Emergency Services OfferedEmergency Services Offered

Images

A Service Provider's profile imageA Service Provider's profile imageA Service Provider's profile image

Verified Reviews

4.5

(92) Verified Reviews

Ratings Distribution

5

64

4

13

3

5

2

2

1

8

Rating Details

Price
4.5
Professionalism
4.6
Punctuality
4.6
Quality
4.6
Responsiveness
4.5

Read reviews by category

woodworking (42)house painting (37)interior painting (25)general contractors (17)drywall (12)siding companies (9)decks & porches (9)door installation (7)
Showing 1-25 of 92 reviews
Diana S.
4.0
11/08/2020
Left message🕛 he returned the call 🕧asked for pictures🏚. Price quoted, arrived on time🕙 ready to work. After seeing the job price did increase some 💰 not too much. Not a big job💲 but he worked with our budget💸. He and his worker were so nice 😁and clean👍🏾.
Description of Work
Sink/faucet replaced
Category
contractors, handyman service, woodworking
Hire Again?
Yes
Diana V.
1.0
10/14/2019
Showed up for estimate, was rude because there was another estimator and said there is a $400 min job charge...so what ever they quote I am sure they will inflate their labor costs to make sure the "job is worth their time"
Description of Work
Quote for Porch Wooden Post Replacement
Category
handyman service

Service Provider Response

Hello Mrs. [Member Name Removed], thank you for sharing your experience with our company. We value our customers and take any negative feedback very seriously. We apologize for the interaction you had with us. Even though we do have a minimum charge for work orders, being rude is totally unacceptable and I hope you forgive us. We are a 100% family owned business here in Richmond and strive to impress every customer with our quality work at a fair price. Again, thank you for sharing your experience. - Alex Aleksandrov Owner, Carpentry and Painting Experts
Lelia T.
5.0
09/16/2018
Wonderful company! There was a slight misunderstanding with the crew about color selections and also a little difficulty understanding accents but, otherwise, the crew did a great job, showed up on time and put in full days' work. The project manager stopped by to make sure things were going well and then again after completion to check it out. Rain caused a delay in starting but they can't help that! Pricing was right in the middle of 5 quotes.
Description of Work
Exterior painting---all siding and trim
Category
house painters
Cost
$3,800
Hire Again?
Yes
Deborah M.
5.0
07/09/2018
This is a follow up to a previous review. I rank customer service an A. I received a call from the manager and I was reimbursed some money... I appreciated the follow up and professionalism shown in making it a fair price. The job was well done and again they put the customer first...Well Done!
Description of Work
Replaced porch steps.
Category
handyman service
Hire Again?
Yes
Deborah M.
4.0
07/09/2018
The workers had to come back a second time because they did not use screws but nails. I was told it would take 6 hours to replace the boards it took an hour. When I questioned the charge I was told they have a $400.00 minimum, which was not told to me up front. They left nails all over my walkway, so they did not clean up after themselves. This lack of attention to detail and charging top dollar would be a concern for future work. The workers did return the next day and did a good job and reinforced the steps but they need to do it right the first time.
Description of Work
Replace 6 double steps to the front porch
Category
handyman service, woodworking
Cost
$500
Andrea F.
1.0
09/11/2017
They never showed up. I scheduled this 3 weeks ago and sent them my punch-list. I took today off and when I called them, they said that they failed to send me a contract and weren't going to be able to come out and were extremely non-chalant and made it seem like it was my fault. I wouldn't recommend them to anyone.
Description of Work
We scheduled an appointment today for general handyman work.
Category
handyman service
Ralph N.
5.0
07/27/2017
They did the work and I paid them. They were professional. They did the job. They did it well. They were timely.
Description of Work
They gave me a quote. I accepted. They did handyman type of repairs.
Category
handyman service
Cost
$1,800
Hire Again?
Yes
De'Ionne C.
2.0
07/18/2017
He came up today and told me that he doesn't do any flooring and don't really do windows even though it says window repair on their profile. This was a waste of my time.
Description of Work
Window repair, lay carpet in closet
Category
woodworking

Service Provider Response

Dear Customer, Our company provides carpentry and painting services. Unfortunately, we do not install carpets. I am sorry we could not help you with your carpet installation. Our services are clearly described and carpet installation is not one of them. In regards to windows repairs - we do repair wood windows and we provided you with a quote to repair your window. Vinyl windows are not something we can repair. The Carpentry and Painting Experts, LLC
William D.
5.0
07/10/2017
Very professional - work completed w/in estimated timeframe - Quality of the work was very good and they kept the house clean during the process -
Description of Work
wallboard repair and interior painting
Category
drywall, handyman service, interior painters
Cost
$3,000
Hire Again?
Yes

Service Provider Response

Thank you for taking the time to provide feedback--we appreciate it! Sincerely, The Carpentry & Painting Experts
terry M.
3.0
06/02/2017
we had to hire another painter to finish the work.
Description of Work
Interior painting
Category
handyman service, interior painters

Service Provider Response

Mr. and Mrs. [Member Name Removed], I was very surprised to read your review. Our company finished all contracts we were hired to do at your home. We managed to finish all work in the short time-frame you requested. For the trim painting contract we explained to you and to your husband, that a second coat of paint will be needed. Against our recommendation you decided to proceed with a single coat of paint. We performed a final walk-through with you and you were completely satisfied with the work performed. Our project manager went way far out of his way trying to help you, and he is very upset from the review we got. From the one sentence review written on Angie's List, people may think we abandoned the project, which definitely was not the case. You can see from our reviews that we take pride of the work we do and our customers are very satisfied with the results when they follow our recommendations. Please revise your review to reflect the actual situation. We would appreciate it very much. Sincerely, The Carpentry and Painting Experts, LLC
Jane H.
5.0
04/07/2017
On time, very professional and cautious about work performance and surroundings. Helped to put furniture back in place, repaired nail holes and corner taping problem. 2 coats of paint.
Description of Work
Living room , downstairs hallway, stair walls and upstairs hallway plus 1 bathroom ceiling.
Category
interior painters
Cost
$1,000
Hire Again?
Yes

Service Provider Response

Dear Customer, We appreciate your review. Thank you for taking the time to share your experience with our company. Looking forward to doing business with you! Sincerely, The Carpentry & Painting Experts, LLC
Heather S.
5.0
03/13/2017
They arrived as expected and were very professional. The painting and repairs look very good. They matched the colors (where the paint was only repaired/touched-up) very well. They forgot to replace the screw that held up a light in the half-bathroom, but they came by the next day to replace it (it had been inadvertently taken). This is the second time we've used the Carpentry & Painting Experts. We would recommend them and use them again.
Description of Work
They painted one half bath, one full bath, and one closet fully and repaired/painted walls in a morning room and bathroom.
Category
drywall, interior painters
Cost
$700
Hire Again?
Yes

Service Provider Response

Thank you for your feedback! We appreciate your business and we are looking forward to servicing you in the future! Sincerely, The Carpentry & Painting Experts
La Vita J.
5.0
03/07/2017
The project manager and team were both very professional, polite, punctual and demonstrated the necessary skill sets /knowledge to perform their work in a very satisfactory manner. Most importantly, the team met my project needs without issue and were very respectful of my house both inside and outside. I would definitely hire The Carpentry & Painting Experts again!
Description of Work
Pipes burst in masterbath (which is over garage) and caused flooding in attic and the garage ceiling to fall. Resulted in the following repairs being required: insulation removed and installed in attic and garage ceiling, drywall installed in closet and garage ceiling and both areas were mudded. And, the entire closet was painted. In addition, I had a screen door installed while they were onsite. I purchased the door and the team picked it up for me, installed the door and hauled away the old door, without issue.
Category
drywall, insulation, interior painters
Hire Again?
Yes

Service Provider Response

Dear Customer, We, at The Carpentry & Painting Experts, appreciate your feedback! Our team always strives for customer satisfaction and we are happy when our customers are happy! Looking forward to servicing your needs in the future! Sincerely, Zara The Carpentry and Painting Experts, LLC
John M.
5.0
01/12/2017
They were excellent communicators, very responsive, very punctual, and did excellent work. Everything you want in a contractor!
Description of Work
They repaired a rotted section of facia and soffit, and painted the repairs.
Category
handyman service, woodworking, house painters, interior painters
Cost
$450
Hire Again?
Yes

Service Provider Response

Dear Customer, we appreciate your business and the time you took to write us a review! Your feedback is the greatest compliment you can give us. We look forward to working with you again! Sincerely, The Carpentry and Painting Experts, LLC
Ema J.
5.0
01/09/2017
From start to finish this company was very professional. Keeping me updated on work schedule; great customer service!
Description of Work
Interior Painting and Replacing our rotted wood porch railing with vinyl. I really love the job your folks did. It looks great! I will definitely call you for future work & happily recommend you to friends. Thanks so much!
Category
handyman service, woodworking, house painters
Hire Again?
Yes

Service Provider Response

Thank you for your review! We appreciate your business and are looking forward to serve you in the future! The Carpentry & painting Experts, LLC
Samuel C.
4.0
11/08/2016
They were punctual, efficient, and apparently competent, but preparation of surfaces for painting, especially window trim, was not as thorough and careful as I would have expected. This probably accounts in part for the low price.
Description of Work
Painting entire exterior of house, a one-story house. Some replacement of siding and other relatively minor carpentry was required.
Category
handyman service, woodworking, house painters
Cost
$3,300
Hire Again?
Yes

Service Provider Response

Mr. [Member Name Removed], Thank you for giving us the opportunity to service you! In the future, please make sure to inform our project manager with any concerns. We strive for customer satisfaction. Sincerely, Zara The Carpentry and Painting Experts, LLC
Joshua C.
4.0
09/30/2016
The crew was punctual and very professional. No complaints and would definitely use them again.
Description of Work
Siding and trim repairs, as well as adding a PVC entry door into the foundation.
Category
contractors, handyman service, siding, woodworking
Cost
$2,000
Hire Again?
Yes

Service Provider Response

Mr. [Member Name Removed], Thank you for taking the time to write a review! We value your business and always strive for improvement. You gave us a Grade B. Could you please suggest what we can do better? Sincerely, Zara The Carpentry and Painting Experts, LLC
richard E.
1.0
09/27/2016
Contacted office twice during business hours and received voicemail promising message would be returned same day. Left message asking to schedule an exterior painting estimate and four days later still have not received the courtesy of a reply.
Description of Work
Carpentry repairs and exterior house painting.
Category
contractors, house painters
Cost
$4,500

Service Provider Response

Hello Mr. [Member Name Removed], I am really sorry, we did not receive your calls. Our office staff is very efficient and they make sure that all calls are returned in a timely manner. If you can give me the exact date you called, it will be very helpful. I can check our system for problems reported on that day. Your review got me very concerned, we are not a company that does not follow on their calls. Thank you in advance your your assistance! Zara The Carpentry and Painting Experts, LLC
Bryan H.
5.0
07/15/2016
Communication was excellent, price was completely reasonable, workmanship was top-notch, both in quality and speed.
Description of Work
Repairs to floor joists, carport, and siding/trim--included repainting
Category
contractors, handyman service, siding, woodworking, house painters
Hire Again?
Yes

Service Provider Response

Dear Customer, Thank you for sharing your experience. We look forward to servicing you in the future! Zara The Carpentry & Painting Experts, LLC
Thomas K.
2.0
04/19/2016
Their estimate was the lowest by far. The next higher was 2.5 times as much. The quality of the work seemed good, although I was a little miffed that I paid $1000 for 4 hours of work from 2 men, with minimal materials. I thought this would have been a bigger project, which leads me to wonder just how well they did the job. There were issues with getting the estimate correct and overall communication problems. Generally speaking, though, I was satisfied, and thought I had found my "go to" contractor. A few months later, I have another job for them. Now I cannot get them to give me a reasonable estimate. This one is 4 times what the job would seem to justify. And the estimate is wrong and does not reflect what I asked them to do. (example: they quote 90 pieces of siding without specifying what they mean by pieces (no lengths, no specification of type or material) and this is just for one end of a small house.) So, I asked them to explain, and the only response was "that is my quote." This is totally unacceptable. So, in good faith I asked the office to help me, thinking that maybe language issues were involved. They have a lot of foreign workers from Eastern European countries, and although very nice people, their English is not always perfect. A few days later, the "supervisor" came to my home, and I gave him the same information I gave the first estimator. Days later, and I have still not heard anything back from them. I think this is very rude and unprofessional. I am trusting these people with my home. The least they can do is be polite. I think the first job was a "seed" job to get a new client on the hook. Now they think my new job is not something they want to do, so they just walk off and leave me hanging. I would rather to the work myself than have to deal with these problems.
Description of Work
Exterior repairs, siding, painting.
Category
handyman service, siding, house painters
Cost
$1,000

Service Provider Response

Dear Customer, Thank you for your review. We value your opinion and we are sorry that we could not answer all your questions as expected. Our estimates are created by our estimating program and sometimes we cannot give you a separate price for each single item, without creating a new estimate for that specific item. Our main goal is to have happy customers and to provide great service at a reasonable price. Thank you, Zara The Carpentry and Painting Experts, LLC
Keenan O.
1.0
04/14/2016
I don't know if this organization incompetent or doesn't value customer service, but they kept me waiting for 30 mins and then didn't even bother to show up. Especially annoying since I had called to confirm 30 m ins before meeting and was told everything was on schedule. If I hadn't have gotten frustrated and gone home, I doubt they would have contacted me and I could have been waiting there even longer. Just left me wondering, if they are this careless with the estimate, what will the actual work look like? Definitely would not recommend for any work or even consulting, as they obviously have some trouble just showing up.
Description of Work
Called provider to give an estimate of exterior painting
Category
handyman service, house painters

Service Provider Response

Dear Mrs. [Member Name Removed], We strive to be always on time and always professional, unfortunately sometimes life brings unexpected surprises. Our estimator was scheduled for your estimate and he was on the way to your home. Our schedule could not reflect traffic conditions. The estimator was late due to unforeseen conditions and could not make it on time. Haven't we all missed an appointment at least ones, because things were out of our control? Thank you, Zara The Carpentry and Painting Experts, LLC
Rebecca W.
5.0
04/07/2016
This is a great group of professionals and I would highly recommend their services. They are punctual, the quality of their work is superb, and they go the extra mile to ensure customer satisfaction. A big shout out to Tim and Yordan. Thank you!!
Description of Work
Painted deck, installed porch railing, and sanded and painted dormer windows.
Category
handyman service, deck cleaning, house painters
Cost
$3,500
Hire Again?
Yes

Service Provider Response

You are very important to us! Thank you for the trust you have placed in us! Please call us anytime with any questions or concerns. Your loyalty as a customer is greatly appreciated! Zara The Carpentry & Painting Experts, LLC
Chadam H.
5.0
02/29/2016
The team came out promptly even though there was a bit of snow and freezing rain on the day of the service, and as soon as they got to the house, they got busy working down my list of tasks. They worked together as a team when the work was higher up off of the ground, and divided and conquered when the work could be done individually safely. Some of the work required the team to set up 16ft A-frame ladders and fix up a crack that ran 20 ft across the ceiling and roof line and to work on the joint between the wall and the ceiling that was too far over the edge of the loft for me to reach safely. They ended up getting it taped, mudded, and sanded throughout the course of the day and now you can't tell there was ever a crack. They also cleaned up some shoddy taping and mudding (done by yours truly) and skimmed a bathroom wall. All of the work was very clean and the team paid attention to the details of the work and anything their work was going to impact (like fixing some spots on the walls about 3-4 feet away from the joints they were fixing that I had not initially seen or put on my to-do list.) They did some painting and some cutting in where there was no fresh joint compound, and all of the lines were very clean and straight. All in all, I am very happy with the work that this company has done for me and am very happy with the communication of the team lleads and the main office. Everything went very smoothly and they went the extra mile in everything they were doing for me to make sure I was happy with the work they were doing. I will definitely be using them again if I ever have more drywall work to do or if I have large painting projects, and I would recommend them to anyone in the Richmond area that needs help in getting their home projects completed.
Description of Work
The team re-taped and mudded drywall seams along the ceiling and roofline of my Cape Cod home (18+ feet from ground floor), re-taped and mudded multiple ceiling joints in my kitchen, stairwell, and living room, fixed 8-12 drywall dents/dings/holes, skimmed a bathroom wall with drywall mud and sanded smooth, and cut in with paint in multiple rooms in my house to make for much easier painting after they left.
Category
drywall, handyman service, home remodeling, interior painters
Cost
$750
Hire Again?
Yes

Service Provider Response

We truly appreciate your business, and we're grateful for the trust you've placed in us. Please don't hesitate to call us if ever a problem should arise. We hope to have the pleasure of doing business with you for many years to come! Zara The Carpentry & Painting Experts, LLC
Ellen A.
5.0
01/22/2016
CPE did a beautiful job of fixing and painting my house. They gave me an estimate that was around what I expected, and they stuck to it. A few extra things had to be done, but they were done using change orders so I had the final say on what would be done and I agreed on the price. The paint job is just beautiful--I've had the house painted before, but not as nicely as CPE did it. I intend to call them again for any other work I need on the house.
Description of Work
Carpentry to replace rotted siding and woodwork on exterior of older house
Category
handyman service, woodworking
Cost
$10,000
Hire Again?
Yes

Service Provider Response

Thank you for the thoughtful review! We enjoyed working with you to help with your home repair needs and look forward to being of assistance again in the future!
Stephen A.
3.0
12/27/2015
Initial estimate person arrived promptly and was very efficient and professional, although he did miss a few things on the list of jobs, which then had to added later. Carpentry crew was prompt and efficient, painters not so much. Main problem is that there are too many different crews for the various aspects of each job, so communication tends to break down, esp. since each crew speaks a different language. Power wash team was the worst, they didn't seem to know why they were here. 3-4 day job lasted 4 weeks due to weather issues, sick worker, and having to add jobs. But biggest problem is that a door they were supposed to fix STILL LEAKS. It was worked on at least half a dozen times, including by the project manager (this added several days). We finally gave up, and now I just stick towels against the door to soak up the leak when it rains. Swell. I think they would be fine with small, focused projects that have no complications. In general we liked them, but it got nerve wracking in the end and the door still leaks.
Description of Work
Replaced decks, replaced and painted rotted siding and trim around deck, including parts of doors. Fixed closet door, installed stair railings and shower grab bars, replaced mailbox post.
Category
decks, handyman service, remodeling, deck cleaning, woodworking, home remodeling, house painters, doors
Cost
$7,000

Service Provider Response

We truly appreciate you and your business. We also appreciate you taking the time to write a review. All feedback is essential and helps us provide quality assurance in the future. We hope to redeem ourselves and your perception of our company if you would be willing to give us the opportunity with any future carpentry or painting work. Thank you again. Take care! CPE

Phone

Address

3006 Lincoln Ave

Henrico, VA 23228

Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM

Website

http://www.fixandpaint.net

Other Information

Services Not Offered

Furniture painting and repairs

Payment options

MasterCard
American Express
Discover
Check
Visa
PayPal
Financing Available
Licensed
Trade License Number
2705091578
Trade License Locale
Virginia
Trade License Authority
Virginia: Contractors
Trade License Expiration
01/31/2025
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

FAQ

The Carpentry & Painting Experts LLC is currently rated 4.5 overall out of 5.

The Carpentry & Painting Experts LLC is open:

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

The Carpentry & Painting Experts LLC accepts the following forms of payment: MasterCard, American Express, Discover, Check, Visa, PayPal, Financing Available

Yes, The Carpentry & Painting Experts LLC offers free project estimates.

Yes, The Carpentry & Painting Experts LLC offers eco-friendly accreditations.

Yes, The Carpentry & Painting Experts LLC offers emergency services.

Yes, The Carpentry & Painting Experts LLC offers warranties.

The Carpentry & Painting Experts LLC offers the following services: Drywall, Home Remodeling & Repair, Exterior/Interior Painting, Power Washing, Siding Repair, Trim Repair & Installation, Window Repair, PVC Trim, Hardiplank Siding, Carpentry, Clipso Ceiling Installation, Commercial Painting