Looking for reliable property management in Richmond, Virginia? Look no further than CENTURY 21 Option 1 Property Management. We specialize in managing rental properties and ensuring a stress-free experience for homeowners. Contact us today!
With a few minor exceptions they have provided excellent service for the last 6 years.
Description of Work: THese are our rental agents and we have used them for years. Very good service to both the tenants and owners
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$10
Delilah K.
12/2016
5.0
property management
 + -1 more
Whenever I have an issue they deal with it quickly and professionally. The contractorsecond they send to my home for repairs are also great.
Description of Work: They are my property managers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Greg C.
12/2016
5.0
property management
 + -1 more
Technicians were dispatched quickly and quickly solved the issues.
Description of Work: Heat pump repair. Flashing repair
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Anna H.
12/2016
5.0
property management
 + -1 more
All went well; we were provided an emergency number to call for after-hour repairs and that was helpful when there was a water main break (they didn't have to end up coming out because it wasn't an issue with our house but the response was quick!). Otherwise we email our property manager and she responds promptly with advice or she contacts the homeowner quickly and comes back with a solution. She's always pleasant and ready to help.
Description of Work: We've had multiple maintenance issues at our house and all were handled in a timely manner!
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Lori D.
12/2016
5.0
property management
 + -1 more
I can not say enough good things about Vicky Anderson and her team. They have been managing my rental house for over a year now. I initially contacted Vicky when my existing tenants (who were friends of my exhusband) decided to move out after 3 years, and right before Thanksgiving. I didn't even know where to start to find new tenants, and during the holidays no less. I called Century 21 Option 1 and left a message. Vicky returned my call right away, and we met to discuss. From the start she was efficient and professional. She listed and marketed the house right away. The existing tenants paid through January, and her and her team were considerate and patient as the other tenants transitioned out, and they had a lease ready for Feb. 1 with fully qualified family. I feel the fees are fair and everything is being well managed.
Description of Work: Management of my rental property.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Aurora C.
12/2016
4.0
property management
 + -1 more
never heard back.
Description of Work: Driveway is on a hill and wood beams that help support driveway fell down due to accident and needed to be put back in place. never were. someone went out to get quote but nothing came of it. also back yard fence falling down.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
Chris L.
12/2016
5.0
property management
 + -1 more
Excellent customer service
Description of Work: Rental property
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Ashley P.
12/2016
4.0
property management
 + -1 more
Hasn't been done yet
Description of Work: Mold taken out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
peggy C.
12/2016
5.0
property management
 + -1 more
GOOD SERVICES
Description of Work: 1.PLUMBING-SINK IN KITCHEN-DISPOSAL,DISHWASHER,LEAKY FAUCET 2.AIR CONDITIONIER LEAKAGE OF WATER,RUG DRYING ,THRESHOLD REPAIR 3.HARDWARE REPLACEMENT ON DRAWER 4.CEILING FAN REPLACE IN BATHROOM
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Johanna M.
10/2015
5.0
property management
 + -1 more
unknown
Description of Work: I have no concerns about the state of my property even though I live 3 states away. Issues are handled promptly and I was involved in the selection of tenants.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Anna R.
06/2014
5.0
property management
 + -1 more
unknown
Description of Work: I live in CA. I could not sell my home in VA as it was underwater . The short sale would have ruined my credit. It was rented out quickly. |It helps to cover expenses. Lacey was great,straightforward and is monitoring the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Alice W.
06/2012
5.0
property management
 + -1 more
So far, I have lived here for three months and I am happy with the services.
Description of Work: I am renting a townhouse through their property management services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,450
Response from Option 1 Property Management
Thank you [member name removed]! We value our tenants and property owners and love hearing feedback!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Property Management
FAQ
Option 1 Property Management is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Option 1 Property Management accepts the following forms of payment: Check
No, Option 1 Property Management does not offer free project estimates.
No, Option 1 Property Management does not offer eco-friendly accreditations.
No, Option 1 Property Management does not offer a senior discount.
No, Option 1 Property Management does not offer emergency services.
No, Option 1 Property Management does not offer warranties.
Option 1 Property Management offers the following services: rental properties, property management