Blooms Today

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Terrible experience, call your local florist that will personally deliver your flowers.

I told the entire story above, but overall it was a disaster and hurt so very badly at such an already painful time.  Please let others know that Blooms Today cannot be relied upon and they are extremely unprofessional.  I just cannot believe, with all the time they had, that they could not either get the required flowers or contact me and try to provide a floral arrangement that would have been equally suitable, even if it was not exactly what we wanted.

The boquet was beautiful! My relatives took pictures and sent them to me. I think the price was great too.

I picked out my selection on-line. I selected the "Deluxe" option. I also paid an extra fee of $5.99 so that they would send the flowers within 4 hours. My friend did not receive the flowers yesterday. I called Blooms Today to tell them my friend didn't receive the flowers, so they said they would reimburse me. I finally found the flower shop that they sent the order to. I was charged a bunch of different extra fees. The $49 price included a "delivery fee" of $14, so I was actually only buying $35 worth of flowers. Then the local florists takes out a delivery fee also. The local shop did not see any remarks on the order saying it was a "deluxe" order. This company is a rip-off. Please call your local florist who will contact a local florist on your behalf, even for out of state deliveries! Any florist stops taking orders after 2:00. Between 5:00 and 6:00 is the normal delivery time for florists, you shouldn't have to pay extra.

Ordered the flowers supposed to be delivered on Saturday the 5.19.07. The flowers were supposed to be dropped of on my back porch, but never were dropped off. So when I called them they marked August to be the delivery date. They took it off of my card but didn't offer anything else for reimbursement for not delivering the flowers. That was the first excuse that I got. They said they called, but always had the option to change flowers if they couldn't get the flowers I requested.

I called the day of the funeral at 9 am and asked if it could be their by 1 pm and they said no problem. I asked for specific multi-colored arrangements and I asked for bows. The first 2 flowers came at 2:30pm and the third didn't come until 5pm. They also were tiny arrangements without bows. The first 2 only had white flowers and the third only had red flowers. I called immediately to complain and they said to call back after I received the bill. When I got the bill I called and the girl said there was a delivery charge for each of the arrangements even though they all came from the same location. I asked for the phone number of the florist and she refused to give me the number and no one told me there was a delivery charge. She said that if I returned the flowers I could get my money back, but the flowers were at the funeral home and I was told to wait until my bill came. I was told that I would get a refund, but not told what that amount would be.