We are the third generation of family owned and operated appliance service. My grandfather opened an appliance store in downtown Williamsburg in 1956. It has always been our goal to provide the best service available. This has become even more important in today's world of big companies that focus on low prices on high volumes of retail sales with no attention or experience with providing service to the customer. Service is now our specialty. We no longer have the distraction of our own retail location and can focus on service. We are fully trained, experienced, and factory authorized. We fill in where they leave off and keep your laundry rooms and kitchens working for you.
Mr. Briggs and son did the job very fast and the cost was perfect. I had no problem with them and would use them again.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Raymond U.
04/2012
N/A
Repairman did an outstanding job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
mrs. robert p.
11/2011
N/A
Mr. Briggs provided excellent service and charged a resonable fee. We will use him again if the need arises.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.0
Yes, I recommend this pro
Anita B.
04/2010
5.0
Repaired the refrigerator in a timely manner!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Brandi L.
12/2008
5.0
extremely knowledgeable, very pleasant and was done in a timely manner
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Tonia H.
08/2008
5.0
David is prompt, knowledgeable, and honest. He answers questions completely, is supportive of customers' decisions, and prices his services fairly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Pam N.
10/2007
5.0
He was on time, and very professional and pleasant.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Mary O.
09/2007
5.0
Mr. Briggs put me in his schedule promptly, provided an exact estimate, and completed the work in short order. (replaced my dryer motor). He left the area and appliance clean and orderly. No suprises, just great service. This was our second time we used Briggs Appliance and they will be our first choice again if needed. Thanks
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Michael S.
08/2007
5.0
Very professional, timely, and knowledgeable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Greg J.
07/2007
5.0
Mr. Briggs was not only professional but completely honest. He kept us advised as to when he would arrive and worked late to make sure both of our repairs were completed. He came with the required parts and did not have to leave and come back for any items or parts. He did not try to sell us anything else on his visit. He gathered the appropriate infromation over the phone prior to his visit, and he was able to complete the job in one short visit. He repaired our Sub Zero refrigator and our front load washer. We would highly recommend him to any repair. Thank you