Shanco Richmond

Dylan was responsible and worked with the insurance company and got the work done on time. Highly recommend them for stress free replacement.

SHANCO has worked tirelessly to have insurance company understand that roof needed replacement not repair. Very professional and in for the long haul with you. Justin and team were amazing to work with!

Shanco Richmond was replacing roofs in our neighborhood after a series of storms. Heard good things. Lance Benedetti was leading a canvassing team and I took his card. Checked out Shanco on BBB and google reviews and all were very positive. I scheduled an inspection with Brenton Epps who was prompt and professional with communication and we set an inspection date. Brenton and Jared Smyser arrive right on time, climbed up on the roof and did a close inspection. Reported that there was no material damage but we had a few nails that had "popped" through. Jared and Brenton sealed around them with roofing seal at no charge and asked for a call when we need to have the roof replaced. Expecting a pressure sale pitch to replace our 21 year old roof at the least but received an objective and extremely professional inspection and treated with respect. Based on this interaction I can highly recommend their professionalism and business ethics.

Very reliable. Communicates well and when an issue arises , they are willing to pivot and address. Can’t say enough , thank you for the quality shingle and warranty !

I highly recommend Shanco Roofing. I am very pleased with my new roof and the level of service that I received from the entire Shanco team throughout the entire process. Pablo Gamez came out to my house for my initial inspection and then again with the claims adjustor. He acted as my spokesperson with insurance and ensured my replacement was covered. Pablo was always available to answer any of my questions and guide me through the process. Once my claim was approved, I was on the schedule for a new roof within a week! During the day of the install, my project manager, Craig Pace, was on top of everything and available for all my questions. He even stayed late on Friday to double check all the of work. Johnathan Andrews also came by the house later in the week to clean up my attic, and Jerry Barber checked in on me multiple times during the process to make sure everything was going smoothly. Overall, I can’t recommend Shanco enough! They were extremely responsive, professional, and attentive to all my needs, and I am very satisfied with my experience.