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R J Tilley Plumbing & Heating Inc logo

R J Tilley Plumbing & Heating Inc

4.7(
137
)
Plumbing, Kitchen and Bath Remodeling, Drain Cleaning,

About us

Plumbing Service and Kitchen and Bath Remodeling

Business highlights

Emergency services offered
49 years of experience

Services we offer

Plumbing Service, Water heaters, complete kitchen and bathroom remodeling,

Services we don't offer

Air conditioning HVAC

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Senior Discount

0%

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Our recent projects
  • 3
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    Assorted photos uploaded by R J Tilley Plumbing & Heating Inc

Reviews
4.7137 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
9%
3
4%
2
1%
1
2%
Write a review

Filter reviews by service

Showing 1-25 of 137 reviews
Michelle M.
Jul 2019
5.0
Yes, I recommend this pro
$1,300,000
I love this company. Everyone one I came into contact with from the gentleman who came to give me an estimate, the woman who helped me with the designs and spent a super long time with me on picking out the materials I wanted (not her fault- it was mine- I couldn’t make up my mind), to the men who came out to complete the work- were all wonderful/nice/respectful. Every part of the job was gone over with me. They put up with my crazy dog and were very nice about it. Very responsive to any questions. I love the shower it is so nice to stand and move around in it and not hear creaking noises. The toilet installed is just the right height. I know I picked the paint color- but it looks fabulous. They were kind enough to also let me know about some other issues I needed to fix in the attic that I would have never known I needed to repair. Excellent workmanship. I would and have recommended this company to others.
Response from

"Thank you so much for your kind review. We do appreciate your business and we thank you for referring our company to others. Steven Kern"

Ms. F.
Aug 2017
5.0
Yes, I recommend this pro
$22,000
.
Response from

"Thank you for your kind review. We appreciate your business."

Nancy Y.
Jul 2017
5.0
Yes, I recommend this pro
Their plumber was very knowledgeable, make all of the repairs in a very timely manner and cleaned up after the job was completed. Great company. I will definitely use them again.
Response from

"Thank you so much for your kind review. We appreciate your business."

Sezen W.
May 2017
5.0
Yes, I recommend this pro
$15,000
Everything they do is an "A". It took him a couple hours because he had to go back and get a piece he didn't have on his truck. He was professional and did what he had to do. I was very satisfied.
Response from

"Thank you for the great review. We appreciate your business."

Catherine E.
Jan 2017
5.0
Yes, I recommend this pro
It went great, i could not have a asked for a better plumber. I will be hiring this company again.
Response from

"Thank you so much for your review. We look forward to being of service. We appreciate your business. Judy Tilley"

Ms. F.
Nov 2016
5.0
Yes, I recommend this pro
$1,060,000
From the very beginning, their GM, Steven Kern, suggested options for the cabinetry that would be more aligned with my budget; so, rather than replacing or refinishing cabinets, we discussed adding crown molding instead. They had molding that matched my "spice maple" cabinets perfectly...including a corner section that was slightly darker than the rest. In addition, their designer and reviewed a wide range of flooring, glass front and backsplash options, and she gave me a few samples to take home so I could see them at home under different lighting...she even found a few medallions left over from another job that she thought could be great focal points behind the stove. In addition, the installation crew was friendly, on time, and efficient as well. In the end, my project came in on time and WELL UNDER budget...and it's gorgeous!
Response from

"Thank you so much for your kind review. We appreciate your business and your trust in us. It was our pleasure to work with you."

Raysheena T.
Aug 2016
5.0
Yes, I recommend this pro
$33,500
The plumber was on time, cleaned up behind himself, fixed the problem (leak) and gave suggestions. I don't have a lot of experience with plumbers but I suppose the price was reasonable. I was very pleased with the service provided and his professionalism. I will most likely be contacting them for drywall repair in the near future.
Rachel L.
Jul 2016
5.0
Yes, I recommend this pro
$20,000
He was very efficient, thorough and punctual!
Susan W.
Jun 2016
5.0
Yes, I recommend this pro
unknown
Response from

"Thank you so much for your review. We do appreciate your business."

Rachel L.
Jun 2016
5.0
Yes, I recommend this pro
unknown
Response from

"I'm sorry I'm late in responding. I did not receive your review. We do appreciate your business. Thank you so much for the review."

Margaret L.
Mar 2016
5.0
Yes, I recommend this pro
$100,000
unknown
Response from

"Thank you so much for your review. It is our pleasure to work with you. We do appreciate your business. Judy Tilley"

Michelle M.
Feb 2016
5.0
Yes, I recommend this pro
$10,000
The pipe under the house was a weekend call and the provider provided a quick fix to keep costs down. We then scheduled a regular visit for the long term fix. He was very quick and professional.
Response from

"Thank you for your kind review. We appreciate your business. If we can be of service in the future please let us know. Judy Tilley"

Linda H.
Feb 2016
5.0
Yes, I recommend this pro
$550,000
great!  It's an old house, with lots of old-house issues, and R.J. Tilley has been extremely responsive both with getting emergency issues fixed correctly and in a timely manner, as well as with new installs/updating. Highly, highly recommend!
Response from

"Thank you so much for your kind review. It is our pleasure to work with you. We appreciate your business. Judy Tilley"

Erin G.
Feb 2016
5.0
Yes, I recommend this pro
$18,000
.
Response from

"We appreciate your review. Always a pleasure to work with you."

Brian S.
Jan 2016
5.0
Yes, I recommend this pro
$15,000
Worked like a charm. Only took a few minutes to complete the job. Only wish it didn't cost that much to do it.
Response from

"Thank you so much for your review. We do appreciate your business."

DELISA S.
Dec 2015
5.0
Yes, I recommend this pro
$800,000
They were excellent. They were professional and prompt.
Response from

"Thank you so much. We appreciate your review. We look forward to serving you again. Judy Tilley"

Richard S.
Dec 2015
5.0
Yes, I recommend this pro
$100,000
Excellent work
Response from

"Thank you for your kind review. We appreciate your business. It is our pleasure."

Brian S.
Sep 2015
5.0
Yes, I recommend this pro
$37,800
On Sept 29 the garbage disposal job was completed very quickly. When bathroom sink job was started, they had to continue it over into the 30th because of the heavy rainfall.  Worker needed to get on roof to run snake into pipe. Since he did not want to risk injury, we had to wait until then.  Overall the worker was very efficient and professional. I would highly recommend this company for service.
Response from

"Your kind review is very much appreciated. We do value your business. Please call us if we can be of help in the future. Judy Tilley"

Harriet T.
Sep 2015
5.0
Yes, I recommend this pro
$18,500

I requested R. J. Tilley's services for a small leak on the main water line coming into the house and found it could not be corrected by tightening hardware.  I placed the call at 4:30 PM, which is after normal service hours.  Their plumber was on-site by 6:30 PM.  He was able to correct the problem in less than an hour by turning off the water at the street then re-doing the plumbing connection with a new hardware piece and sealer. 

We've used R. J. Tilley several times in the past also with excellent results.  While they may charge more for services than some other plumbers we have used, they are reliable and very professional.


Response from

"Thank you for your review. We do appreciate your business. We are grateful to have you as one of our loyal customers. Please let us know if we can assist you in the future. Judy Tilley"

Sezen W.
Aug 2015
5.0
Yes, I recommend this pro
$41,900
I was very satisfied and I thought their prices were very reasonable.
Response from

"Thank you so much for your review. We appreciate your business. Please call us if we can be of service in the future."

Chuck I.
Jun 2015
4.0
Yes, I recommend this pro
$79,000
We had our wires crossed as far as the type of bars.  Had to reschedule so they could order the type of bars we wanted.
Response from

"We appreciate your review. Thank you for allowing us to provide service. Please call if we can help in the future."

Kristin S.
Apr 2015
5.0
Yes, I recommend this pro
$28,500
Arrived on time and was efficient in completing work. Took time to explain what happened and why, as well as to make helpful recommendation.
Response from

"Thank you so much for your kind review. We appreciate your business. Please let us know if we can serve you again."

Donna C.
Apr 2015
5.0
Yes, I recommend this pro
$12,000
They did a great job and were extremely professional and curious.
Response from

"Thank you for your review. Let us know if we can be of service in the future. It is our pleasure."

Tom H.
Apr 2015
5.0
Yes, I recommend this pro
$30,000
Polite,professional service.
Response from

"Thank you so much for your kind review. We appreciate your business. Judy Tilley"

Steve M.
Mar 2015
5.0
Yes, I recommend this pro
$20,000
The service was very good. I called them and they came out immediately and fixed the problem. It was amazing of them to be able to do that. They had to leave the premises and get the parts. After the job was done, they left the area neat and clean.
Response from

"Thank you so much for your review. We are always delighted to hear the positive comments. We do appreciate your business. If we can be of service in the future please let us know. Judy Tilley"

...
Showing 1-25 of 137

Licensing

Insured
Licensed*

Trade License Number

2701017071

Trade License Locale

Virginia

Trade License Authority

DPOR

Trade License Expiration

10/31/2018

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

R J Tilley Plumbing & Heating Inc is currently rated 4.7 overall out of 5.
Monday: 8:30 AM - 5:30 PM Tuesday: 8:30 AM - 5:30 PM Wednesday: 8:30 AM - 5:30 PM Thursday: 8:30 AM - 5:30 PM Friday: 8:30 AM - 5:30 PM Saturday: 9:00 AM - 1:00 PM Sunday: Closed
R J Tilley Plumbing & Heating Inc accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
No, R J Tilley Plumbing & Heating Inc does not offer free project estimates.
Yes, R J Tilley Plumbing & Heating Inc offers eco-friendly accreditations.
Yes, R J Tilley Plumbing & Heating Inc offers a 0% senior discount.
Yes, R J Tilley Plumbing & Heating Inc offers emergency services.
No, R J Tilley Plumbing & Heating Inc does not offer warranties.
R J Tilley Plumbing & Heating Inc offers the following services: Plumbing Service, Water heaters, complete kitchen and bathroom remodeling,
Air conditioning HVAC

Contact Information

11058 Washington Hwy, Ste 1, Glen Allen, VA 23059

Service Hours

Sunday:Closed
Monday:8:30 AM - 5:30 PM
Tuesday:8:30 AM - 5:30 PM
Wednesday:8:30 AM - 5:30 PM
Thursday:8:30 AM - 5:30 PM
Friday:8:30 AM - 5:30 PM
Saturday:9:00 AM - 1:00 PM
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