Erskin's Tile

Founded 2007 β€’ With Angi since September 2015

Erskin's Tile specializes in all types of tile installations, bathroom remodeling, and tile/grout restoration. Free estimates. Call 804-997-6056 or email us at service@erskinstile.com. I am a local Richmonder of 40 plus years and have been in business since 2007 with over 20 years experience. Our professional and courteous in house team members are experts in bath remodels, natural stones, glass tiles, ceramic tiles, laminate, luxury vinyl tiles, etc. We assure warranted, long lasting works of art because the right way is the only way. Great customer satisfaction with complete communication knowing that word of mouth speaks for itself. We also have extended business hours to better serve you. Thank you! Have a great day, and we look forward to hearing from you!

Awards and Badges

Angi Certified

Images

A Service Provider's profile imagePicture FramePicture Frame

Verified Reviews

4.9

(107) Verified Reviews

Ratings Distribution

5

97

4

7

3

2

2

1

1

0

Rating Details

Price
4.8
Professionalism
4.9
Punctuality
4.9
Quality
4.9
Responsiveness
4.9

Read reviews by category

tile installation (104)flooring (16)home remodeling (15)floor cleaning (4)marble & granite (3)
Showing 1-25 of 107 reviews
Steve B.
5.0
03/06/2021
Excellent work done by Dustin. Timely, worked complete days until the project was finished. Very professional and friendly folks at every step. Probably the best contractor we have ever hired in our 12 years in this home.
Description of Work
Backsplashes and trim in several rooms.
Category
ceramic tile
Cost
$1,300
Hire Again?
Yes

Service Provider Response

Thank You! 😁
Sheri G.
5.0
02/19/2021
Excellent work done in a timely and professional manner, would definitely use them again, excellent customer service

Images

Review for Erskin's Tile - We service the RVA and Surrounding Areas., Glen Allen, VA - 39201898
Description of Work
Kitchen backsplash
Category
ceramic tile
Hire Again?
Yes

Service Provider Response

Thank You! 😁
Richard W.
5.0
12/02/2020
Fantastic job!!! Gabriel and his coworker was great. Workmanship was excellent. Erskin prices and quality of work are hard to beat. Will definitely used them again. Highly recommend!!
Description of Work
Shower Remodel
Category
home remodeling
Hire Again?
Yes

Service Provider Response

Thank You! 😁
Sabine M.
5.0
10/16/2020
I could not be happier with my new master bath tile. Dustin was incredibly professional, knowledgeable, and did a fantastic job. He was able to complete a gorgeous, herringbone tile lay-out despite the odd angles and dimensions of our bathroom. He also tiled the tub surround, shower, and waterproofed. Erskin's Tile was very pleasant to work with, and I would definitely hire them again for any big or small project. Even a follow up was handled promptly. I feel incredibly lucky that my bathroom remodel was handled by a team of field experts who were also equally honest and hardworking. People who take this much pride in their work seem to be a rarity.
Description of Work
Floor and Shower installation
Category
ceramic tile, flooring contractor, marble & granite, home remodeling
Hire Again?
Yes

Service Provider Response

Thank You :)
Brenda M.
5.0
04/28/2020
OUTSTANDING!!! workers were punctual and very talented; couldn't have asked for a better experience
Description of Work
tiled kitchen, Florida room, laundry room and backsplash; also put tile up to ceiling on fireplace
Category
ceramic tile
Cost
$8,000
Hire Again?
Yes

Service Provider Response

Thank You. 😁
Lesly G.
5.0
03/15/2020
Erskin did BEAUTIFULLY! He & his wife were very responsive, friendly, professional, & were sure to let me know exactly when he'd show up. I'm VERY impressed w/ both of them!
Description of Work
I needed my shower grout cleaned & sealed, as well as re-caulking along the shower floor & the kitchen backsplash.
Category
ceramic tile
Hire Again?
Yes

Service Provider Response

Thank You. 😁
Victor W.
5.0
01/06/2020
Erskin's Tile was 1 of 4 verified tile contractors who visited our home and provided us with a written estimate. We met with Erskin's a second time just to go over the estimate and to ensure we were comprehending the language of the contract, Once we agreed to the contract, the rest was history. Erskin's employees were very customer-friendly and respectful of our home and our schedules, They always arrived on time and worked. There was never any concerns raised regarding their work. Once completed, my wife and I now have a beautiful tile floor in our kitchen. We had a great experience with Erskin's Tile and we highly recommend this contractor for your next tile project.
Description of Work
Removed old kitchen tile flooring and installed new tile flooring.
Category
ceramic tile, home remodeling
Hire Again?
Yes

Service Provider Response

Thank You. 😁
Amber C.
5.0
01/05/2020
My kitchen floor is so beautiful after the work was completed. It was completed quickly and efficiently and the pricing is very reasonable. The folks that I interacted with were very knowledgeable and walked me through every step of the process. I will definitely hire them again in the future!
Description of Work
Remove old flooring and install new
Category
flooring contractor
Cost
$1,100
Hire Again?
Yes

Service Provider Response

Thank You. :)
Ashontae L.
5.0
12/30/2019
I’m so pleased with the work done by Erskin and his team! My project was supposed to be a small remodel but due to incompetency from another contractor, it turned into a full bathroom remodel. Erskin was always responsive and truthful about his timetable and the work exceeded my expectations! I am going to use him again for more tile work and I would recommend him to anyone in the future.
Description of Work
Full bathroom remodel
Category
ceramic tile, flooring contractor, remodeling, home remodeling
Hire Again?
Yes

Service Provider Response

Thank You. :)
ILONA S.
5.0
12/27/2019
Erskin tile was great. They replaced tile in bath shower area and the floor. They compleyed the project in a very timely manner at a reasonable price. They went out of their way to make things right and also stayed in contact with me every step of the way. I now have a beautiful modern looking bathroom.
Description of Work
1950's bathroom demo, tile remodel
Category
ceramic tile, home remodeling
Hire Again?
Yes

Service Provider Response

Thank You. :)
Susan M.
3.0
12/26/2019
The tile work by Dustin was excellent, the reason for 3 stars is the jack leg handyman he brought in that screwed up everything he touched. We have a glass door that does not close correctly, a leaking bath sink. Every time in go in my bathroom I get bad so bad marks for them in using a poor performing sub,
Description of Work
Bath and kitchen remodel
Category
ceramic tile
Cost
$10,000

Service Provider Response

Hello Mrs. [Member Name Removed]. Thank you for the compliment on Dustin's tile work. Its greatly appreciated. However, this review comes as quite a surprise. We were totally unaware of any issues. We did indeed complete your project in February of 2019 as entered as the date the work was performed. What is a surprise to us and what we don't understand is why we were never contacted about any issues nor concerns prior to this review being10 months later. I really do wish that you would have contacted us and we would have definitely come out to take a look and correct any issues immediately. As I am a firm believer of good communication is the best way to resolve any issue. 10 months later is still not to late. I have made an attempt to contact upon recieving this review to discuss these issues for the 1st time and to get clarification on some of the wording that seems to be impaired. But we haven't received a response yet. To say "Jack leg handyman that screwed up everything he touched", I would think should have been brought to attention ASAP vs later. I am very eager to see for myself. We have have been hired plenty of times to correct the work of Jack Leg tile companies and other contractors. In those cases the clients have called us to redo there work because the contractor refused to come back or they were fired from the project. In this case, the closing and walkthrough went well. Again, no comments nor feedback til now. Posting this review on 12/26/19 which was summited on 12/25/19 (reviews are posted the following day) actually does seem a little awkward. A glass door that won't close would be something that I myself would definitely address immediately. Which also could be as simple as adjusting the hinges (some are adjustable). A leaking sink is also a quick fix. But can't be corrected if not made aware. Earlier is always better. Again communication is the best way to resolve any issue. My direct number is always available for technical questions. Of course we do not want any client to be left unsatisfied. Again I truly wish you would have notified us prior to your review. In the future we will not only do walkthroughs with our clients, but we will focus on follow-up calls also. Thank you and we look forward to hearing from you to see what's going on and resolving this matter. :)
Anna R.
5.0
11/01/2019
Erskin removed and replaced the tile. I supplied the tile and grout. It was completed in 3 days. Nobody wanted this job. Erskin got it done and it looks beautiful.
Description of Work
Quarry tile needed to be removed and replaced on my front porch.
Category
ceramic tile
Cost
$812
Hire Again?
Yes

Service Provider Response

Thank you. :)
Lisa M.
5.0
10/19/2019
Mr. White did an excellent job replacing an old kitchen backsplash! His office was very prompt in returning my calls and answering any follow-up questions I had. Mr. White was also very polite and respectful. He came out for the estimate within 48 hours of calling his company. The price I was quoted was very good. He had to pull out a section of the drywall to remove the old tiles; yet my new kitchen backsplash was completed within 4 days of the estimate. Would definitely hire again and refer to friends.
Description of Work
Kitchen backsplash that needed to be replaced.
Category
ceramic tile, home remodeling
Cost
$735
Hire Again?
Yes

Service Provider Response

Thank you :)
Alnesia H.
5.0
09/27/2019
From the start, Erskin was professional and courteous. He knew exactly what I wanted and delivered even with a last minute change that added time to the job. I am extremely happy with the finished product. Dustin, Erskin’s employee, did great work. Very respectful of me and my home. This my go-to company. Thank you Erskin and Dustin.

Images

Review for Erskin's Tile - We service the RVA and Surrounding Areas., Glen Allen, VA - 38137571Review for Erskin's Tile - We service the RVA and Surrounding Areas., Glen Allen, VA - 38137571Review for Erskin's Tile - We service the RVA and Surrounding Areas., Glen Allen, VA - 38137571Review for Erskin's Tile - We service the RVA and Surrounding Areas., Glen Allen, VA - 38137571Review for Erskin's Tile - We service the RVA and Surrounding Areas., Glen Allen, VA - 38137571Review for Erskin's Tile - We service the RVA and Surrounding Areas., Glen Allen, VA - 38137571
Description of Work
Kitchen Backsplash and re-tiling the shower tile in two bathrooms.
Category
ceramic tile
Hire Again?
Yes

Service Provider Response

Thank you :)
Jacquelyn G.
5.0
09/11/2019
Everything was perfect. Such great communication and fantastic work at a great price! I will absolutely hire again!
Description of Work
Regrout a shower floor
Category
ceramic tile
Hire Again?
Yes

Service Provider Response

Thank you :)
Leigh Ann M.
5.0
09/05/2019
Erskin's Tile completely redid the bottom of our shower to match the existing tile, which had been installed incorrectly prior to our move-in and puddled water dramatically to one side. After the fix, the shower is attractive and functional! Erskin and his team were excellent, came on time, worked dilligently, and cleaned up every day before leaving. We plan to use them for any tile-related needs we might have in the future.
Description of Work
Shower floor repair and retile
Category
ceramic tile, marble & granite
Cost
$1,700
Hire Again?
Yes
kathryn R.
5.0
08/08/2019
Erskin's Tile company provided excellent service. Prompt response to my initial request for service, arrived on time for estimate & sent me the estimate as promised. I was able to get all the work done promptly and was thoroughly satisfied with the end result. Too many companies out there don't even bother returning calls but not Erskin's. Quality work for a fair price, if I need tile work in the future I know who I'll call; Erskin's Tile!!
Description of Work
Tile & grout cleaning and replacement of damaged tiles
Category
ceramic tile
Hire Again?
Yes

Service Provider Response

Thank you :)
Jocelyn L.
5.0
07/09/2019
I am recommending them to my neighbors, friends, and family. They were absolutely amazing, the work is beautiful!

Images

Review for Erskin's Tile - We service the RVA and Surrounding Areas., Glen Allen, VA - 37972027Review for Erskin's Tile - We service the RVA and Surrounding Areas., Glen Allen, VA - 37972027
Description of Work
Herringbone backsplash
Category
ceramic tile
Hire Again?
Yes

Service Provider Response

Thank you :)
Linda B.
5.0
07/06/2019
Erskin is meticulous in his work. He did exactly what he said he would and he did it perfectly. He made the entire process easy from my very first contact all the way through completion of the job. I am very impressed with his skill and work ethic. He is a real professional and I will definitely use him again in the future. He took a lot of care with this small job and he can handle much larger projects also. Recommend him highly!
Description of Work
Erskin personally repaired some damaged tile in our master bathroom.
Category
ceramic tile
Cost
$300
Hire Again?
Yes

Service Provider Response

Thank you :)
Jae L.
5.0
05/17/2019
Everything about Mr. Erkin's cleaning and sealing job was AAA+++ service. Excellent work all around! Thank you.
Description of Work
cleaning and sealing of master bathroom shower (tiles)
Category
ceramic tile
Hire Again?
Yes

Service Provider Response

Tank you :)
Lura B.
5.0
05/08/2019
They did a great job completing the work - quality work, friendly, professional and cleaned up after the job. We get many compliments on the backsplash. 11 months after the work, one of the shower shelves fell off the wall. Erskin returned my call immediately and came out the next business day to look at it. He reattached it using a different epoxy, grouted around all the shelves (2 others in addition to the one that fell) to seal them, all at no additional charge. We would definitely recommend them and will call them for any future work we need.
Description of Work
Tile backsplash in kitchen; corner shelves in tiled shower.
Category
ceramic tile
Hire Again?
Yes

Service Provider Response

Thank you so much for your review and understanding. :) We were sold on a new brand of epoxy that we'll no longer be using. We have definitely gone back to our old 2 part epoxy that we have used for over 15 years. Thank you again and we are very excited about the compliments on your backsplash. :)
Karen N.
5.0
05/07/2019
I always give credit where credit is due. That is why I am highly recommending ET Erskin Tile. Not only did he return calls promptly, when others did not, he came over to give me a quote in a timely fashion, when others did not, he got back to me quickly with a very fair estimate, when others didn't even bother to get back with me at all. 🀬 Honestly, out of 5 people who came to my house to quote about my leaking tile shower and the 3 who half *** quoted over the phone, sight unseen πŸ€”, he was the only one who had enough common sense to find the real issue and fix it quickly. My shower looks fabulous! He was nice, prompt, very professional, he kept my bathroom very neat and tidy during his 2 days of work and he cleaned my shower. My dog even liked him, and any of you who know her will understand what a huge feat that is...πŸ™„.
Description of Work
Removing tile from shower, installing marble threshold, cleaning tile and grout, regrouting of tile and caulking
Category
ceramic tile
Hire Again?
Yes

Service Provider Response

Thank you. :)
William S.
5.0
05/03/2019
The team did an excellent job. They were very prompt, professional and pleasant to deal with. I would definitely use them again.
Description of Work
Bath restoration and tile work
Category
home remodeling
Cost
$2,000
Hire Again?
Yes

Service Provider Response

Thank you. :)
jason M.
4.0
04/23/2019
Right up front, I will say that I was happy with his employee's tile work (James) on backsplash, shower and tub. I'm not happy with the mess he left behind (not a lot but it wasn't clean), his showing up when he wanted to, and his leaving early, but the work was good. My initial interaction with Erskin was good and he seemed like a decent businessman. The estimate seemed reasonable for the work being done (should have got another estimate), but the additional costs quickly added up (tile, grout, caulk, schluter shower pan and trim). The quote was for a certain sized tile (12x24) and when I sent him a pic by text of a different sized tile (3x17), his reply was "that's fine", my assumption as the customer was that the estimate would cover it. He later said the new tile would cost more due to additional time for installation. I asked if I could perform the demo on shower/tub to offset the cost, he didn't reply and added $190 to an estimate he never sent, and didn't adjust the estimate for the tile job that previously included demo. He later, after much back and forth, took off $100 for my doing the demo and cleanup for his worker. I sent him multiple emails before the work began, asking about changes and additional work that they may be able to accomplish, including a new shower door instead of reinstalling the old one. He never responded that a new door would increase the cost, but did quote a price for installing shower doors on 2 other tubs in the house (on which he had performed a cleaning). My thought, as the customer, was the cost for installing a shower door was included regardless on whether it was new or the old one. (My email stated "I'm assuming that reinstalling the shower door in my bathroom is part of the price (correct?), so we'll be getting a new door to replace it.") The estimate I received did not even mention the door, but his "new estimate" (that he didn't send ME) had an annotated "NOTE to tech: the existing shower door will be reinstalled" as an obvious knock on my new door. It went downhill from there. He told me I would need to buy the schluter shower kit that I wanted, instead of reusing the porcelain pan, that was fine, it was my upgrade. I sent him a text pic of the shower kit from amazon, he said that was the kit I needed, but the installer didn't use most of what was in the kit, including the shower waterproofing liner and waterproofing membranes that go around the shower fixtures. When I came home the first night, I saw the installer was using the waterproofing liner as a drop cloth and that was very concerning since it cost money and he was walking on it, not putting it on the wall. I called him concerned that the installer didn't know what the waterproofing liner was used for. His response was very defensive of the employee and said that they only waterproof the shower floor and they don't need to use the wall liner over the cement board. I paid almost $400 for a kit and they only used the parts I could have got for $200. I have left over parts in my bathroom now instead of under the tile. Next, I had to buy the grout and caulk, he forgot to add the list of materials for my purchase to the estimate so my out of pocket went up more. "they don't know what color I want". The tiled walls were left dirty and dried grout was left on my floor and in the bathtub and sink. Dirty items were put on my counter and piles of dried mortar were left in my yard. He used the buckets I had in the garage to carry the excessive left over tile and trash. He forgot his nail gun so he couldn't put wood trim back up. He didn't smooth the rough cut edges of metal trim around tub or back splash. Erskin wanted to come out to finish things and clean up, but after the disagreements on shower door and estimate adjustments, I was done dealing with him and his unprofessional manner. He threatened me with putting a lien on my house after I said I wouldn't make the final payment until things were finished. I just didn't feel like dealing with him anymore, the tiling was done and decent, so we told him we would clean up, do touch ups, put wood trim back up and install the new door. He took my response negatively "I have several documented attempts to address any issues of concern.... no action has been taken to allow me to correct them... any issues are no longer my concern... you have not allowed us to correct any issue or concern... payment is due today... I WILL take action immediately" and after my text about him being unprofessional and threatening me with the lien "I'm done with your games, I tried everything I could. Payment is due today. A lien plus interest WILL be placed on your home immediately. As far as your (Angie's list) review. My response will show all that read it what type of person you are. Good luck on explaining to your wife why there is a lien on your house". NOTE, this last text was AFTER I sent him the last payment. Once again, tile work was good, ancillary actions of clean up, estimates and management, not good. If he had just come in, done the work, listened to my concerns about associated costs not being on the estimate, installed the door at his cost since it was his error, and not threatened me more than once about placing a lien, this would be a much better review.
Description of Work
Tiled shower, tub, backsplash and grout cleaning
Category
ceramic tile
Cost
$4,100

Service Provider Response

Thank you for your honesty on the quality of the work. This is obviously one situation where we would not be able to please everyone no matter how hard we try. I do admit that I made a mistake by failing to include the materials to be purchased by the clients portion on the estimate. During the initial meeting of the estimate/quote we verbally discussed that the building materials would be provided by us and the tile, grout, and shower pan kit are provided by the clients. Tile and grout color should be an option for the client to choose according to their preference. By me failing to have this in writing that gave Mr. [Member Name Removed] the green light to run with it. Assuming it was free knowing that we had only discussed it verbally. I told Mr. [Member Name Removed] that I had made an honest mistake and his reply was "I don't care about your honesty". Mr. [Member Name Removed] was fully aware of weekly progress payments which is in the estimate but yet each time payment was due, he would find a way or attempt to slide out of it or question why and ask can we wait til the total project was completed. I'd have to copy and paste that clause and send it to him to remind him it's in writing. As far as the master bath shower door, We never confirmed a new door would be installed vs the old one being reinstalled. (All documents state "reinstall" & "existing") Which why he states I never responded. Either I didn't get it or I missed it. Obviously the estimate did not increase to reflect a new shower door installation for the master bath. So he was never charged. It remained the same reflecting the installation of the existing shower door. Again Mr. [Member Name Removed] ran with assumptions and attempts to get over. Not once did he question why the labor did not increase. Unbelievably, he actually attempted to convince me that installing a new shower door would be the same amount of time as installing the existing shower door. Well,..anyone can clearly realize that a new shower door requires assembly prior to installing which is why they would cost more in labor. Mr. [Member Name Removed] demanded that we install the new door at no additional cost for the same price as reinstalling the old door or he was not going to pay us the final payment and stated "Good luck with the review I will leave you". (Blackmail/Extortion). I quickly told him I'll place a lien on his house and take him to court. He then straightened up immediately and said "I will pay you and install the door myself". If a man truly believes in his heart he is correct and right, he would not run away from attorney's, judges, and courtrooms. Mr. [Member Name Removed] made the remaining balance payment instantly before I could blink an eye... lol. As far as [Member Name Removed] is concerned, unfortunately he had personal issues at the time with his Uncle being in the hospital from having another heart attack, hisself having migraines, and family. Despite these things and dealing with Mr. [Member Name Removed] each day, [Member Name Removed] assured that the project was BEAUTIFUL. (We have pictures to show) Mrs. [Member Name Removed] was there the entire times with [Member Name Removed] and loved the work. However she somehow wasn't aware of Mr. [Member Name Removed]'s actions. The rows he used were extra materials out of my trailer. The shower is definitely 100% waterproof and I gave Mr. [Member Name Removed] a 10 year warranty vs a 5 year. Unprofessional? Nothing I did was unprofessional. With people like Mr. [Member Name Removed] one has to be firm or he/she will be walked all over. Its extremely difficult and frustrating to work with someone who slides out of payments, doesn't care about our honesty, and does everything they can to get over. Complains about minor issues but refuses to allow them to be viewed together. (somehow they would vanish and be forgotten) Basically another attempt to delay payment. Mr. [Member Name Removed], I thank you for your business and the great lesson learned. Failing to include the material List in the estimate was a huge mistake that I will never make again. Again we do apologize that things did not go the way they should have but are very glad that you guys are happy with the quality of the final product. We are also thankful that this project has finally come to an end and are blessed that you have decided to NOT hire us again. :)
Bob B.
5.0
04/06/2019
Erskin of Erskin's Tile was very professional and competent. The tile work he completed for us was done in a timely manner with beautiful results! If the need should arise, would definitely rehire.
Description of Work
Tile replacement around renovated area of master bathroom vanities.
Category
ceramic tile
Hire Again?
Yes

Service Provider Response

Thank you. :)

Phone

Address

We service the RVA and Surrounding Areas. Free Estimates. Call 804-997-6056.

Glen Allen, VA 23059

Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
Closed

Website

http://www.erskinstile.com

Other Information

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Check
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Bonded
Insured
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FAQ

Erskin's Tile is currently rated 4.9 overall out of 5.

Erskin's Tile is open:

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Erskin's Tile accepts the following forms of payment: Check

Yes, Erskin's Tile offers free project estimates.

No, Erskin's Tile does not offer eco-friendly accreditations.

Yes, Erskin's Tile offers a 10% senior discount.

Yes, Erskin's Tile offers warranties.

Erskin's Tile offers the following services: Showers, Floors, Backsplashes, Fireplaces, etc. Tile & Grout Restoration, Regrouting, Caulking, Water Damage & Tile Repair, Color Sealing, & Cleaning