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Expert Appliance Services

5.0

(794) Verified Reviews

Founded 2000 • With Angi since February 2010

Licensed
Trade License Number
10044425
Trade License Locale
Prince william county
Trade License Authority
Prince William county
Trade License Expiration
02/07/2022
Bonded
Insured
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Hours

Sunday
Closed
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 4:00 PM

Company Contact

Estate Manor Drive

Gainesville, VA 20155

Description

Expert Appliance Services provides you quick, reasonable & reliable service for your home appliances. We carry most of the parts so we try to do the job on our first visit. We work on most makes & models. We are just a call away from you. Call for our current discounts & specials. Additional phone - (703) 463 0310 & 571-471-6901. Family owned & operated. Award winning....

Verified Reviews

5.0

(794) Verified Reviews

Ratings Distribution

5

769

4

10

3

3

2

3

1

9

Rating Details

Price

4.8

Professionalism

5.0

Punctuality

5.0

Quality

5.0

Responsiveness

5.0

Read reviews by category

appliance repair (763)small appliance repair (71)gas leak repair (2)countertop installation (2)
Showing 1-10 of 794 reviews
5.0

12/07/2020

the technician said the noise was not unusual.

Description of Work
Examine water pump

Category appliance repair,appliance refinishing

Services Performed? Yes

Hire Again? Yes

Work Completed On 12/07/2020

5.0

11/19/2020

I've worked twice with Sam at Expert Appliance Services and came away impressed each time. He repaired a microwave/oven set in 2019 and a refrigerator in 2020 that both had faulty control boards. He returned calls promptly and arrived on time, walked me through how he diagnosed the problem (which aligned with what I'd read online about the units), was polite, accurate in his quotes, and gave me wh...

Description of Work
Refrigerator Repair

Category appliance repair

Services Performed? Yes

Hire Again? Yes

Work Completed On 11/18/2020

5.0

10/16/2020

Repairman came the next day and worked on washing machine. Sam had quite a job accessing the problem due to space constraints in my home, but he kept at it and got to the problem. He had the defective part with him and quickly replaced it. The problem that I called them for was fixed. After he left a new unrelated issue surfaced and he was kind enough to come back and fix that issue, too. I highly...

Description of Work
washing machine repair

Category appliance repair

Cost $290

Services Performed? Yes

Hire Again? Yes

Work Completed On 10/15/2020

1.0

09/22/2020

Buyer Beware. Be careful of shady billing practices with Expert Appliance Services. We have an Electrolux clothes dryer model EFME617SIW0. The dryer was operating louder than normal and making a squeaking noise, so we called Expert Appliance Services to repair it. Their employee Santoush Anand arrived within the window the company provided for service. Santoush believed one or more of the rollers ...

Description of Work
Replacement of rollers in clothes dryer

Category appliance repair,appliance refinishing

Cost $385

Services Performed? Yes

Work Completed On 09/22/2020

Service Provider Response

Dear Valued customer, Thank you for your feedback. I would like to clarify few points. 1- Technician refunded full service call to you even though we don't have a free service call policy, so your out of pocket cost is $0.00. 2- Technician knows about his in stock inventory, he does not need to go to his vehicle to check it ( in this Covid-19 situation it's hard to keep very common inventory in st...
5.0

07/29/2020

Fully repaired and parts replaced. Very professional and competent service. Recommended

Description of Work
Repair clothes washer so it drains; also replace its water supply hoses and water inlet valve

Category small appliance repair

Cost $320

Services Performed? Yes

Hire Again? Yes

Work Completed On 07/22/2020

5.0

07/12/2020

Excellent experience. Responded right away and communicated very well. Practiced social distancing. Tech wore mask. Never even interacted with him. He came in thru the garage. Spoke to me by phone and sent videos of the repair. Highly recommend.

Description of Work
Fixed washing machine. Motor burned out. $265

Category small appliance repair

Cost $265

Services Performed? Yes

Hire Again? Yes

Work Completed On 06/04/2020

5.0

04/29/2020

Sam who came out today was able to diagnose the problem right away, showed me what the problem was and had the part to fix it. Sam was knowledgeable, courteous and friendly. He followed safety guidelines that are in place right now. I was previously recommended to another company who wasn’t responsive after coming out. Also, their diagnosis wasn’t even close and they quoted me a ridiculous price. ...

Description of Work
Leak from water filter

Category appliance repair,appliance refinishing

Cost $240

Services Performed? Yes

Hire Again? Yes

Work Completed On 04/28/2020

5.0

04/25/2020

Received a same day weekend appointment. Technician showed up within window of appointment. Courteous, communicative, fast work- done in 45 minutes! All costs explained up front and very helpful with notes about aftercare. Great experience, will definitely hire again.

Description of Work
Dishwasher leaking from underneath

Category appliance repair

Cost $240

Services Performed? Yes

Hire Again? Yes

Work Completed On 04/25/2020

5.0

02/25/2020

Called 200224 for refrigerator Ice maker broken. Came w/i 2 hours as promised. Diagnosed issues. Immediately fixed ice bin overflow problem. Ordered part for broken ice cube delivery paddle. Returned next morning with part. Disassembled ice delivery system in door, replaced part and tested and reassembled. Saved on complete system replacement. Happy with service and professionalism of company. Wil...

Description of Work
Refrigerator Ice maker broken.

Category appliance repair

Cost $200

Services Performed? Yes

Hire Again? Yes

Work Completed On 02/25/2020

5.0

12/25/2019

Replaced the igniter on our GE gas oven.

Description of Work
Excellent work. Emailed them at 8:00 AM Christmas Eve (12/24/19). They called at 9AM and arrived at 11:30 AM. By 11:45 AM we were cooking with gas (again). Their prompt response helped to ensure our Christmas dinner.

Category appliance repair

Cost $180

Services Performed? Yes

Hire Again? Yes

Work Completed On 01/07/1970

Services Offered

Refrigerator, washer, dryer, microwave, oven, stove, dishwasher, disposal

Services Not Offered

Ask for details

General Information
Free Estimates
No
Eco-Friendly Accreditations
Yes
Payment Options
Visa, MasterCard, American Express, Discover, Check, PayPal
Senior Discount
10%
Emergency Service
No
Warranties
Yes