Description of Work: Here is a transcript of our contactH & H Hardwood Supply Inc 2 hours ago Hello Gerald, Thank you for your interest in our company for your hardwood floor refinishing needs and for purchasing this deal with us through Angie's List. In response to your question, the cost of $3.25/SF for the 750 SF included in the deal may or may not still apply to any additional area over that original 750 SF. It will depend on how much additional area there is, and in turn, how many additional days, if any, will be required on site to refinish the additional area. I cannot make that determination for sure until I stop out to take a look at the job and measure up the total square footage, so I cannot give you a definite answer one way or the other until then. Before we proceed with a field measure or scheduling the job, however, there are a couple things I wanted to bring to your attention first, just to be upfront, in case they weigh into your purchase decision at all. First, our company is based out of Front Royal, so your location in Fairfax is a bit outside of our normal service area. That being said, schedule permitting, we do occasionally travel outside of our normal service area for Angie's List clients or larger jobs, so the job location itself is not necessarily a problem. Second, we are a relatively small company, and we are currently booked into about mid June, so the soonest we could get to your job would be the third or fourth week in June. You said that you are in the process of moving, which often times dictates a set timeframe within which the refinishing work needs to be completed. If you do have a set timeframe for the job, I just wanted to let you know upfront what our current schedule looks like so you have time to get a refund from Angie's List and find another company that would be able to get to the job within your timeframe in case our current schedule and your timeframe are not compatible. Hopefully, though, our schedule and your timeframe are compatible, and we can proceed with scheduling a field measure, getting you any additional pricing, and scheduling the work. From here, please let me know your thoughts on these things, what, if any, timeframe you have for needing the work completed, and if you have any questions for me. Assuming schedule compatibility, we can set up a time for me to stop out for a field measure, get you any additional pricing, and schedule the work. I am not sure which day yet, but I know I will be out your direction one day towards the end of next week, if you have any availability around then for me to stop out for the field measure. Thanks again for your purchase through Angie's List and your interest in our company for your hardwood floor refinishing needs, and I look forward to hearing back from you. Best, Daniel Fier H&H Hardwood Supply, Inc. www.handhhardwoodfloors.com
[email protected] 540-636-0023 Office Thank you for your quick response. Regarding your work schedule I do not see how we can wait until late June for this job to be finished. We hope to have the house sold before that time. Since we have paid a significant fee up front I am not sure how to proceed to get the money back. Have you received any of the funds? If not, how can I get Angie to return the money? I am going to copy all of this to Angie and hope that she can cancel out the purchase. Thank you again for you reply.