Lorac Realty & Property Management

"Our rental application and verification process is completely thorough. While processing this application, we were waiting on rental and employment verifications for the applicants. The credit scores were not at the level they needed to be, but we were awaiting the verifications before making a final decision as we try to give all applicants a fair chance. There are many different factors involved in approving an applicant as we also have owners that need to be protected during the process. There were multiple applications at the time that [member name removed]'s application came in and another applicant was chosen based on income, credit, and verifications that exceeded the other applicants. All customers are treated fairly as we strictly follow the fair housing laws."

"We appreciate the time this tenant has taken to give our company a review, however this report is completely inaccurate. This tenant fails to mention that she bounced her first rent payment which was pro-rated and only in the amount of $135. That was December 1st and since then she has been late or bounced her rent payment each month thereafter. We currently have a court date set to evict her from the property, as the February rent is outstanding. There was a maintenance item that was not completed prior to her move in and it was agreed upon by both parties that this item could be taken care of. With reasonable notice to the tenant, the contractor was allowed to enter the property per her lease."

"We appreciate your review of our company, however this report is completely inaccurate. This property was originally offered as a one year or more lease. Upon receiving the call from this tenants insurance company, and speaking with our landlord, we agreed to rent to them on a short-term, six month lease. This tenant would not have passed the standard credit and background check if they had applied personally and not had the insurance company to pay for the rent. The home had just been painted completely and had brand new carpet and vinyl installed. Upon an inspection of the property, it was noted that the carpet had been stained and even bleached in several locations. Also, the walls were badly marked through out. This is not considered normal wear and tear in such a short period of time. During this inspection, the property manager was threatened by the tenants and was able to leave the property safely before having to call the police."