Liberty Lawn and Landscaping, LLC
About us
We
Services we offer
landscape services
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 76% | ||
| 12% | ||
| 4% | ||
| 0% | ||
| 8% |
"Hello [member name removed], the landscape designer tried to reach out to you a couple times and Carrie cc me on email to you. I do apologize we would love to still help with your fire pit and walls. I do remember you were looking for ideals and this was the second year we were going to try to help get some good plans. Please let us know if we can do any thing to assist you in your landscape goals. You may call or email me and I will personally come out when its good for you. [email protected] 540-295-7947"
"Hello, thank you for share your thoughts. We have and always will improve or relationships. We did bring on more office staff to improve our lines of communication. I am so glad the party went well. Please let us know what we can do to improve your property that we did not take care of in you eyes. You are totally right the weather just was not working in our favor. Have a great day."
"We apologize for the miscommunication, we were not able to properly open the door to your very unstable gate. We also showed up many times and the lack of lawn care and grass would not allow us to cut the grass (we did wave the fee for stopping by $10.00 trip charge) We had stopped by over 12 times in a season and was not able to cut due to a lack of growth. We did cut the grass and sent an invoice we would get a call at least 3 times a year that "no one cut" so we credit your account because we felt you may had money set back in your job or you could not tell the difference. Finally one of our mowers that would fit throw your gate was not working and in need of repair, so we did notify you of the set back and the season ended. We hope you have found a company that can meet your needs and apologize for not being a fit for you anymore after 2 years of discounted lawn cuts. Thank you for taking the time to share your thoughts I hope this cleared things up."
"Hello sir, you are right. The grade you gave was right on the money. We had some many factors that set us back and we could not meet your needs. 3 of the top whole sell company went out of business and that makes up a million plants in this country and the weather was so rocky cold to warm to raining, nursery's had issued a plant at your own risk. Where we failed you the most was communication. We still want to honor our warranty on the plants if you allow us. If so, please email me at [email protected] and we will get the plants out to you soon. I hope the rest of your day goes well."
"Everyone on this team really enjoyed talking with you and thankful for the work. Please call on us for any other landscaping projects."
"[member name removed] thank you so much for those kind words. The team enjoyed doing the job and look forward to coming back out. We enjoyed getting a better understanding of the needs of the property has we work together to improve the over all look to meet you and your families needs. We are pleased to developing and continue to trans for the property as the seasons comes to us. Thank for the work and the trust. Blessings to you and your family. Merry Christmas from all of us at Liberty Lawn and Landscaping"
I had a preference for the type of mulch I preferred and they accommodated my request. I revised my work order to cancel the leaf removal because the HOA removed the leaves. A couple of days afterwards, the leaves were back (at this point, all the leaves had fallen due to strong winds the previous two nights). I requested that leaf removal be added back to the work order (this request was submitted the morning that the work was scheduled to be completed). I was hopeful that the request was not too late and learned that they did indeed receive the updated request in time to remove the leaves.
On the day the work was done, I got home that nigh. I couldn't see all of the yard except for sections here and there illuminated by street light. Even though I couldn't see all of the yard, I could tell that they did a fantastic job. The fall foliage was completely removed and the mulching gave the flowerbeds and trees such a manicured look. The bushes were neatly trimmed, including my hydrangea bush.
The work far exceeded my expectations. I will definitely come back to this company for spring mulching. My check is going in the mail in the morning.
"Thank you so much for the kind words, your home is very familiar to us because we have many clients near your home and I had drive by it recently. It was our honor to meet your needs as you requested and look forward to any other projects or maintenance you will need for lawn and landscaping. We are thankful for the work that you have given us. Have a great thanksgiving."
We especially appreciated the fact that Chris did the planning and estimating and then supervised the job from start to finish. He is great to work with and we will use them again.
We would definitely recommend this company.
"Thank you so much for your kind words and the trust you put it us to make your lawn look better. When trying to remove wire grass (Bermuda grass) the roots are all over the yard and we are glad that was just a couple spots in your yard. The grading will help with mowing and the adjustment of your down spouts will help water the lawn better. Please feel free to call on us, if the grass does not fills in the way you want it to, at no additional cost. Your success is our honor!"
"This on going job has been great this family are awesome and easy to work with. Thank for the work and the kind words."
Update: We cannot say enough about our experience with Liberty Landscaping! They did outstanding work!
We had quite a bit of overgrowth in our bushes and landscaping, which needed extensive trimming and weeding as described above. From the time that Timothy came out to assess the job and give us an estimate, to the written quote, to the end product, we have nothing but accolades to give to this business.
Two of their crew showed up exactly on time, and worked continuously until the job was completed. They were friendly and professional, and checked in with me several times to assure that I was satisfied with various stages of the job as they were working. They also gave some input about some further work that we would like to have done, brainstorming some ideas with me. When my husband arrived home that evening, he said he was "Simply Stunned" at how great the property looks now!
We anticipate using Liberty Landscaping for all future landscaping projects for our home.
"Oh my, where did we go wrong? Please tell us how we can help? We always look for ways to improve. Thank you for your feed back, good or bad its always helpful! Feel free to email me personally ([email protected]) or call(540-295-7947) if you like and we want to make things right, if you allow us."
"We are so glad to hear you found the right company to take care of your needs that is most important! Please call on us if you have any other question, its always good to hear it from different company's not all company's are the right fit for all jobs its important that your comfortable with the service and the price."
"The [member name removed] are so kind and easy going and understanding. We are so thankful the home had just a little damage from the storm. Thank you for the work and look forward to more less the storm! lol"
"It was great talking to (Member name removed) and a pleasure meeting meeting (Member name removed). Pricing out jobs have so many factors and when you have years of leaves along with many trips to the dump it can get costly. We would love to help, maybe we could do just small areas at a time, phase work. What ever we can do to help?"
"Ms [member name removed] is the type of client we look for all the time. Fun to talk to open to suggest and looking to do phases for your landscape project vs trying to do it all at once. Thank you for your kind words."
"Blessings to you and your husband . We will be here for you when you are ready for us."
"Your the type of client we look for all the time. We love your heart and easy going attitude, its was a lot of fun to talk with you. This may not be like your home WI but we hope to help create the same type of memories."
Licensing
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