Liberty Lawn and Landscaping, LLC
About us
We
Services we offer
landscape services
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.525 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 76% | ||
| 12% | ||
| 4% | ||
| 0% | ||
| 8% |
Showing 1-25 of 25 reviews
Peter G.
Jul 2014
The design process with Timothy was very pleasant and professional. He provided choices for plantings and helped me select the most appropriate. There was a long wait for implementation, which was not unexpected. An implementation date was finally given but nobody showed up, and nobody responded to my phone calls. Eventually Timothy emailed me and apologized for the problems. Work finally began several days later. The crew, headed by Brandon, did an excellent job. However, they were often delayed waiting for material or equipment to be delivered.
Hal D.
Jun 2014
The contractor never returned my phone call. I am not bothered; I assume they were too busy and were not interested in my work. It was not professional though. And in hindsight, if he does not communicate with his customers and public, it might be best that I did not use him.
Response from Liberty Lawn and Landscaping, LLC
"Hello [member name removed], the landscape designer tried to reach out to you a couple times and Carrie cc me on email to you. I do apologize we would love to still help with your fire pit and walls. I do remember you were looking for ideals and this was the second year we were going to try to help get some good plans. Please let us know if we can do any thing to assist you in your landscape goals. You may call or email me and I will personally come out when its good for you. [email protected] 540-295-7947"
Dorie C.
Jun 2014
unknown
Response from Liberty Lawn and Landscaping, LLC
"Hello, thank you for share your thoughts. We have and always will improve or relationships. We did bring on more office staff to improve our lines of communication. I am so glad the party went well. Please let us know what we can do to improve your property that we did not take care of in you eyes. You are totally right the weather just was not working in our favor. Have a great day."
Elizabeth S.
Jun 2014
unknown
Daniel H.
Jun 2014
unknown
Rickey S.
May 2014
in the middle of the season their mower broke down and they never returned or called to let us know what was going on. They just stopped coming by and months later sent me an invoice letting me know they couldn't mow my lawn anymore do to a lack of equipment. Now you're just flat out lying your crews destroyed my siding that's why you forgave my final bill. but with that said I never had a discounted service every estimate that I received after you quit was for the same amount or less.
Response from Liberty Lawn and Landscaping, LLC
"We apologize for the miscommunication, we were not able to properly open the door to your very unstable gate. We also showed up many times and the lack of lawn care and grass would not allow us to cut the grass (we did wave the fee for stopping by $10.00 trip charge) We had stopped by over 12 times in a season and was not able to cut due to a lack of growth. We did cut the grass and sent an invoice we would get a call at least 3 times a year that "no one cut" so we credit your account because we felt you may had money set back in your job or you could not tell the difference. Finally one of our mowers that would fit throw your gate was not working and in need of repair, so we did notify you of the set back and the season ended. We hope you have found a company that can meet your needs and apologize for not being a fit for you anymore after 2 years of discounted lawn cuts. Thank you for taking the time to share your thoughts I hope this cleared things up."
John C.
May 2014
unknown
Response from Liberty Lawn and Landscaping, LLC
"Hello sir, you are right. The grade you gave was right on the money. We had some many factors that set us back and we could not meet your needs. 3 of the top whole sell company went out of business and that makes up a million plants in this country and the weather was so rocky cold to warm to raining, nursery's had issued a plant at your own risk. Where we failed you the most was communication. We still want to honor our warranty on the plants if you allow us. If so, please email me at [email protected] and we will get the plants out to you soon. I hope the rest of your day goes well."
Joyce H.
Mar 2014
ONCE THE AGGRESSIVE WIRE GRASS WAS REMOVED, THE AREA'S WERE FILLED IN WITH TOP SOIL. THE LAWN WAS AERATED, SEEDED, FERTILIZED AND TOPPED OFF WITH LEAF COMPOST WHICH WAS HAND RAKED INTO THE SOIL. IN ADDITION, TWO DOWN SPOUTS WERE RE-ROUTED FROM THE HOUSE AND INSTALLED WITH POP UPS. THE CREW WORKED VERY HARD AND I WAS PLEASED WITH THE OUTCOME.
Jane L.
Dec 2013
The Crew, as Timothy calls them were quick and efficient and very nice and very professional and polite. Nice young guys!
Response from Liberty Lawn and Landscaping, LLC
"Everyone on this team really enjoyed talking with you and thankful for the work. Please call on us for any other landscaping projects."
Debbie C.
Dec 2013
He was so so good! Absolutely outstanding! He’s not only good at what he does but also a great business man. He always keeps me up to date and he’s going to come back and do more stuff for us in the spring!
Response from Liberty Lawn and Landscaping, LLC
"[member name removed] thank you so much for those kind words. The team enjoyed doing the job and look forward to coming back out. We enjoyed getting a better understanding of the needs of the property has we work together to improve the over all look to meet you and your families needs. We are pleased to developing and continue to trans for the property as the seasons comes to us. Thank for the work and the trust. Blessings to you and your family. Merry Christmas from all of us at Liberty Lawn and Landscaping"
Mary W.
Nov 2013
All of my communication with the provider was via email. I submitted a request for a price quote around the second week of November and the work was performed on November 25th (the day I'm writing this review). The provider was very prompt in responding. I sent them my home address and was sent back a picture of my house and yard to confirm my address. I explained what I wanted done and they provided a price quote.
I had a preference for the type of mulch I preferred and they accommodated my request. I revised my work order to cancel the leaf removal because the HOA removed the leaves. A couple of days afterwards, the leaves were back (at this point, all the leaves had fallen due to strong winds the previous two nights). I requested that leaf removal be added back to the work order (this request was submitted the morning that the work was scheduled to be completed). I was hopeful that the request was not too late and learned that they did indeed receive the updated request in time to remove the leaves.
On the day the work was done, I got home that nigh. I couldn't see all of the yard except for sections here and there illuminated by street light. Even though I couldn't see all of the yard, I could tell that they did a fantastic job. The fall foliage was completely removed and the mulching gave the flowerbeds and trees such a manicured look. The bushes were neatly trimmed, including my hydrangea bush.
The work far exceeded my expectations. I will definitely come back to this company for spring mulching. My check is going in the mail in the morning.
I had a preference for the type of mulch I preferred and they accommodated my request. I revised my work order to cancel the leaf removal because the HOA removed the leaves. A couple of days afterwards, the leaves were back (at this point, all the leaves had fallen due to strong winds the previous two nights). I requested that leaf removal be added back to the work order (this request was submitted the morning that the work was scheduled to be completed). I was hopeful that the request was not too late and learned that they did indeed receive the updated request in time to remove the leaves.
On the day the work was done, I got home that nigh. I couldn't see all of the yard except for sections here and there illuminated by street light. Even though I couldn't see all of the yard, I could tell that they did a fantastic job. The fall foliage was completely removed and the mulching gave the flowerbeds and trees such a manicured look. The bushes were neatly trimmed, including my hydrangea bush.
The work far exceeded my expectations. I will definitely come back to this company for spring mulching. My check is going in the mail in the morning.
Response from Liberty Lawn and Landscaping, LLC
"Thank you so much for the kind words, your home is very familiar to us because we have many clients near your home and I had drive by it recently. It was our honor to meet your needs as you requested and look forward to any other projects or maintenance you will need for lawn and landscaping. We are thankful for the work that you have given us. Have a great thanksgiving."
Todd H.
Nov 2013
Chris, was very responsive in providing an estimate to lay the pavers in the area I had already prepared. He recommended thinning the sand and adding more gravel which I decided to have Chris and his crew do. Chris was very good about keeping us informed of the planned start date. Chris and his crew arrived as scheduled and knocked it out in one day. We were very happy with the end product. I also need to note that of the three estimates we asked for the one from Liberty was the only "reasonable" one, the other two estimates came in at 3 times the price of Liberty's. I don't know about you but I find it insulting to get ridiculous estimates (if you don't want the work then say so!). We would definitely recommend and use Liberty again.
Forrest J.
Oct 2013
Chris helped us plan the work to get the proper grade and drainage. He made sure that we knew when the sod and soil would be delivered -- the day before the work was done -- so that we could have it placed out of our way. Chris and his crew showed up on time and got the job done quickly and exactly as we had expected and used the left over soil and so to improve a couple of other small areas of the lawn without charge.
We especially appreciated the fact that Chris did the planning and estimating and then supervised the job from start to finish. He is great to work with and we will use them again.
We would definitely recommend this company.
We especially appreciated the fact that Chris did the planning and estimating and then supervised the job from start to finish. He is great to work with and we will use them again.
We would definitely recommend this company.
Joyce H.
Oct 2013
The crew was here as promised and worked very hard..The backyard was in dire need of a complete renovation. They did all work as promised as well as a follow-up to make sure the grass was coming up as expected. There were a few spots that needed additional attention and the company, as promised, took care of those area's. The customer needs to do their part, such as the appropriate watering schedule, for the company to stand behind the work they perform, which is certainly reasonable. I would highly recommend the company and would use them again.
Response from Liberty Lawn and Landscaping, LLC
"Thank you so much for your kind words and the trust you put it us to make your lawn look better. When trying to remove wire grass (Bermuda grass) the roots are all over the yard and we are glad that was just a couple spots in your yard. The grading will help with mowing and the adjustment of your down spouts will help water the lawn better. Please feel free to call on us, if the grass does not fills in the way you want it to, at no additional cost. Your success is our honor!"
Michelle D.
Sep 2013
It went wonderfully. We had a contractor that was to do the work and disappeared on us just a week before a big event at our location. Chris and his crew came in and even worked on the weekend to get the job done for us so we made a good first impress on new guests to our bed and breakfast. Since then, we have used them for a number of things. All of which they showed up on time, worked very hard and completed it when they said they would. I would highly recommend their services.
Response from Liberty Lawn and Landscaping, LLC
"This on going job has been great this family are awesome and easy to work with. Thank for the work and the kind words."
Lecia A.
Aug 2013
We have not yet had the work performed, it will be in the next week, but we are very impressed with the professionalism of the owner, Tim.
Update: We cannot say enough about our experience with Liberty Landscaping! They did outstanding work!
We had quite a bit of overgrowth in our bushes and landscaping, which needed extensive trimming and weeding as described above. From the time that Timothy came out to assess the job and give us an estimate, to the written quote, to the end product, we have nothing but accolades to give to this business.
Two of their crew showed up exactly on time, and worked continuously until the job was completed. They were friendly and professional, and checked in with me several times to assure that I was satisfied with various stages of the job as they were working. They also gave some input about some further work that we would like to have done, brainstorming some ideas with me. When my husband arrived home that evening, he said he was "Simply Stunned" at how great the property looks now!
We anticipate using Liberty Landscaping for all future landscaping projects for our home.
Update: We cannot say enough about our experience with Liberty Landscaping! They did outstanding work!
We had quite a bit of overgrowth in our bushes and landscaping, which needed extensive trimming and weeding as described above. From the time that Timothy came out to assess the job and give us an estimate, to the written quote, to the end product, we have nothing but accolades to give to this business.
Two of their crew showed up exactly on time, and worked continuously until the job was completed. They were friendly and professional, and checked in with me several times to assure that I was satisfied with various stages of the job as they were working. They also gave some input about some further work that we would like to have done, brainstorming some ideas with me. When my husband arrived home that evening, he said he was "Simply Stunned" at how great the property looks now!
We anticipate using Liberty Landscaping for all future landscaping projects for our home.
Eric B.
Jun 2013
Service provider was non-responsive.
Response from Liberty Lawn and Landscaping, LLC
"Oh my, where did we go wrong? Please tell us how we can help? We always look for ways to improve. Thank you for your feed back, good or bad its always helpful! Feel free to email me personally ([email protected]) or call(540-295-7947) if you like and we want to make things right, if you allow us."
Jaime M.
Jun 2013
it was never preformed as I used another provider
Response from Liberty Lawn and Landscaping, LLC
"We are so glad to hear you found the right company to take care of your needs that is most important! Please call on us if you have any other question, its always good to hear it from different company's not all company's are the right fit for all jobs its important that your comfortable with the service and the price."
Kevin H.
May 2013
My wife and I give Liberty Lawn our highest recommendation!! We sustained damage on our property from fallen trees and branches as a result of the tornado that swept through our neighborhood at the end of April. We discovered Timothy and Chris of Liberty Lawn on Angie's List--they responded immediately by phone, came out right away to assess the damage, and provided a reasonable proposal in a very timely manner. Both were highly professional and courteous, and after meeting them to discuss the project, I was confident that they were going to do an excellent job. When Chris and his crew came to remove all the debris and fallen trees, they worked very efficiently. It was a monstrous project, yet they completed all the work by the end of the day (even working part of the time in the rain). We were extremely pleased with the final result, and we will definitely be using their company for all our future landscaping needs. It was an absolute pleasure working with Liberty Lawn, and we cannot thank them enough for all their hard work!!
Response from Liberty Lawn and Landscaping, LLC
"The [member name removed] are so kind and easy going and understanding. We are so thankful the home had just a little damage from the storm. Thank you for the work and look forward to more less the storm! lol"
Calvin H.
May 2013
There was nothing else that was good about them, maybe he's pretty friendly and explained what they would do which is what we're looking, it's just that it was just a little bit more than we're willing to pay. The price was a little more than what I hoped would be.
Response from Liberty Lawn and Landscaping, LLC
"It was great talking to (Member name removed) and a pleasure meeting meeting (Member name removed). Pricing out jobs have so many factors and when you have years of leaves along with many trips to the dump it can get costly. We would love to help, maybe we could do just small areas at a time, phase work. What ever we can do to help?"
Susan F.
May 2013
I scheduled an appt with Liberty Lawn and Landscaping - Timothy Walter for estimates on landscaping and yard maintenance. He was prompt, and provided some wonderful landscaping ideas on cost saving idea on building a retaining wall. Tim followed up via email on estimates and pictures. I will use Liberty Lawn and Landscaping in the near future.
Response from Liberty Lawn and Landscaping, LLC
"Ms [member name removed] is the type of client we look for all the time. Fun to talk to open to suggest and looking to do phases for your landscape project vs trying to do it all at once. Thank you for your kind words."
Jeffery G.
Apr 2013
They were fine and I had no quarrels with them. They were good and on-time when they came to do the estimate. They were friendly and recommended different work for the lawn than another company.
Karen K.
Mar 2013
I contacted Liberty Lawn and Landscaping for a quote for lawn mowing & lawn care. Tim responded promptly and arrived at the agreed appointment time to discuss our needs. Tim was very personable and knowledgeable. He addressed all our concerns and provided his estimate via email in a reasonable time. We have not used his service, as we have decided to do our own work for another year. I would likely contact him again when the work is more than we can handle.
Response from Liberty Lawn and Landscaping, LLC
"Blessings to you and your husband . We will be here for you when you are ready for us."
Christopher P.
Feb 2013
Liberty Lawn and Landscaping, LLC are great, they helped us out and are helping us out beautify the lawn. They are going to come back and do more work for us.
Response from Liberty Lawn and Landscaping, LLC
"Your the type of client we look for all the time. We love your heart and easy going attitude, its was a lot of fun to talk with you. This may not be like your home WI but we hope to help create the same type of memories."
Linda C.
Feb 2013
Very well. We contacted Tim using Angie's List infomation. He immediately responded via email. During inital meeting, he and my husband walked the property discussing what needed to be done. Based upon that information, a proposal was submitted to us, which we then reviewed and decided on the sequence of the work. The crew arrived and completed all work thus meeting expectations. The crew leader kept us informed of all activites as well as dates and times. We are very pleased with their work ethic, professionalism, and are looking forward to continuing the relationship. We have offered to be a reference for future proposals.
Licensing
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FAQ
Liberty Lawn and Landscaping, LLC is currently rated 4.5 overall out of 5.
Liberty Lawn and Landscaping, LLC accepts the following forms of payment: CreditCard
Yes, Liberty Lawn and Landscaping, LLC offers free project estimates.
No, Liberty Lawn and Landscaping, LLC does not offer eco-friendly accreditations.
No, Liberty Lawn and Landscaping, LLC does not offer a senior discount.
No, Liberty Lawn and Landscaping, LLC does not offer emergency services.
No, Liberty Lawn and Landscaping, LLC does not offer warranties.