Dream Builders is locally owned and operated in Fredericksburg, VA. We specialize in custom decks, porches and patios. Our craftmanship shows from our design to the finished product. All estimates are free and low pressure. We offer 3D drawings of all projects. Call us today, or visit our website to request an estimate.
Decks, Design/Build, Patios, Screen Porches, Three season sunrooms & Additions.
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Number of Stars | Image of Distribution | Number of Ratings |
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94% | ||
2% | ||
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5% |
"I am sorry you were not happy with the service we provided. The estimated start date was listed on the agreement 30-45 days from signing the agreement. We typically don't reach out to the homeowner until about a week before we are ready to start. Not the best idea for the homeowner to plant seed and plants before construction occurs... Construction should be accomplished first then you can move on to the landscaping. The homeowner put the cart before the horse and then was unhappy with us for the damage that took place. Anytime a change is made to an agreement I as the builder responsible must be notified of such changes. The homeowner added square footage to the patio in turn costing me money that I did not account for. The failed deck inspection was a simple fix and completed the next day. Funny thing is the homeowner didn't mention the main thing she was upset with. Once we completed the concrete patio later that night she let her dogs out and they ran all over the patio and damaged it with there paw prints and nails. The next day she called and complained that we did not tell her to keep her dogs off. I would have thought common sense would tell you to keep your dogs off the patio until at least the next day. Cant make everyone happy and this is a prime example..."
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