Richards Heating & Air Conditioning Co Inc

Founded 1959 • With Angi since April 2005

Family owner and operated since 1959, Richards Heating & Air Conditioning Co. has been designing, installing and servicing residential air conditioning and heating systems in the Washington Metropolitan area. We install “total comfort conditioning” systems to meet the unique configurations of individual homes, recommending systems that fit each customer’s needs. At Richards, we are proud of our work and are dedicated to maintaining a reputation in the industry and the community as reliable experts. Richards is a fully licensed and insured mechanical, gas fitting, and electrical contractor. We qualify in the installation and service of all aspects of heating & air conditioning systems. Our service department also offer three levels of service agreements to meet your needs.

Awards and Badges

Angi Certified

2022 Super Service Award

Business Highlights

Family Owned & OperatedFamily Owned & Operated

Images

A Service Provider's profile imageA Service Provider's profile imageA Service Provider's profile image

Amenities

Free Estimates
yes
Warranties
yes
Senior Discount
no
Eco-Friendly Accreditations
No
Licensed
Trade License Number
2701006959
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.7

(1167) Verified Reviews

Ratings Distribution

5

952

4

97

3

52

2

26

1

37

Rating Details

Price
4.6
Professionalism
4.8
Punctuality
4.9
Quality
4.8
Responsiveness
4.8

Read reviews by category

HVAC Companies (1160)water heaters (27)air duct cleaning (19)home inspection (5)plumbers (1)
Showing 1-25 of 1167 reviews
Kurt S.
5.0
05/17/2023
Team of 3 helped the installation go smoothly and quickly. They laid a tarp to minimize carpet issues/stains. They provided system overview and information. Paperwork and financing were efficient. Price was less than other bids for the same carrier system.
Description of Work
Installation of new heat pump and air handler
Category
heating & air conditioning/hvac
Cost
$9,600
Hire Again?
Yes

Service Provider Response

Mr. [Member Name Removed], Thank you for choosing Richard's Heating & Air Conditioning for your installation - we appreciate your business! It was a pleasure to assist you in this process and that all went smoothly for you.
Rudy O.
2.0
04/04/2023
1400 % Mark-Up? Richards replaced a 45+5MFD capacitor, available on Amazon for $14. Look it up. Excluding installation, Richards charged $182 . They also added 1 lb of refrigerant for $230, which, including installation should have cost $50. They charged $230. I DEFY RICHARD`S TO JUSTIFY A 1400% MARK UP. Be a smart consumer. Shop around. 2

Images

Review for Richards Heating & Air Conditioning Co Inc - 200 Hillwood Ave, Falls Church, VA - 40083194
Description of Work
System routine inspection and tune-up.
Category
heating & air conditioning/hvac
Cost
$759
Carl H.
5.0
12/23/2022
They did everything they promised. Replaced a furnace the day after it broke. (It was 25+ years old). My wife and I are in our 70s. Richards knew we were in the cold and they did miracles to get their crew here so fast. They are honest, experienced people. We have used them for 20+ years. Highest possible recommendation.
Description of Work
My wife and I (in our 70s) had a 25-year old furnace die on a freezing day Christmas week. Richard’s was AMAZING. They gave the best quote, explained the options, replaced the heater the next day. We have used them for 20+ years. They are honest people.
Category
heating & air conditioning/hvac
Cost
$5,000
Hire Again?
Yes

Service Provider Response

Thank you Mr. [Member Name Removed] for using Richard's all these years. We appreciate all our customers and will continue to give the best service.
Robert C.
5.0
10/17/2022
Excellent installation process from experienced and helpful team. Foreman went beyond expectations, and resolved existing, related heating problem while on-site w/o additional cost.
Description of Work
Replacement of gas-fired residential boiler
Category
heating & air conditioning/hvac
Hire Again?
Yes

Service Provider Response

Thank you for choosing Richard's Heating & Air Conditioning for your service. It was a pleasure to assist you in this process and that all went smoothly for you.
Richard E.
5.0
10/11/2022
My furnace is old but in pretty good shape. I was worried about being told to buy a new system. The technician from Richard's (Maynor) was EXCELLENT !!!! He discovered that the problem was some leaves sucked into the air intake pipe preventing the motor from coming on. He unblocked the air intake and everything works PERFECTLY !! Cost was reasonable. He was honest, knowledgeable, and thorough. I will DEFINITELY use this company again!!
Description of Work
Furnace not turning on
Category
heating & air conditioning/hvac
Cost
$200
Hire Again?
Yes

Service Provider Response

Thank you for choosing [Member Name Removed]'s and it was a pleasure to be able to help you. Maynor is one of our senior technicians and we are happy he was of a great assistance to you.
cynthia K.
5.0
08/12/2022
This great company outshone the other 3 HVAC companies we contacted. Most knowledgeable and responsive salesman, helpful scheduling department, and productive, considerate and super professional install team! Very competitive price and super honest from estimate to install.
Description of Work
We replaced a heat pump and a second AC unit
Category
heating & air conditioning/hvac
Hire Again?
Yes

Service Provider Response

Thank you for choosing Richard's Air Conditioning and for the Five Star review! We truly appreciate your business and hope that we can continue to meet all of your home heating and cooling needs.
Daan H.
5.0
05/20/2022
Truly exceptional service from sales to installation. Wayne Shenk provided no pressure sales service. He provided ideas and advice on how best to proceed in meeting our needs. Tom Smith, the owner, and Mickey, the installation manager came to our home to review the installation requirements for a new Carrier Infinity system. Our utility room is quite small and required special venting and configuration. The installation team of Ariel and Jimmy perform the best workmanship ever experienced in our home. They were professional, clean and courteous. Both treated our home like it was their own. Our special thanks to Richards Heating and Air Conditioning!
Description of Work
Complete HVAC replacement
Category
heating & air conditioning/hvac
Cost
$13,000
Hire Again?
Yes
Robert and Jill C.
5.0
02/18/2022
They were great. They were very responsive.
Description of Work
Maintenance of my heating and cooling.
Category
heating & air conditioning/hvac
Hire Again?
Yes
Trudy B.
5.0
11/24/2021
We have always used Richard's for our heating and air conditioning needs. Their service is reliable and dependable. Their reps are courteous and polite. Our rep, Maynor, introduced himself and immediately got to work. He provided a detailed report on what he found needed to be done and then immediately set about his work. He left us a job invoice that detailed the service performed. There was minimal interruption to our day. We will continue to use Richards for all of our heating and air conditioning needs.
Description of Work
Heating Maintenance
Category
heating & air conditioning/hvac
Hire Again?
Yes
JANET S.
5.0
11/13/2021
Ever Castro was the technician who came out and worked on finding the problem and making sure the furnace worked. He was very professional and answered all my questions and did a good job. The furnace is getting older so may need to be replaced but for now it is working. Have a contract with this company for over 10 years.
Description of Work
Furnace would not work. System Malfunction showed up on temperature controls.
Category
heating & air conditioning/hvac
Cost
$260
Hire Again?
Yes
Kay D.
5.0
08/09/2021
They were professional, they came, and did the installation. They clean up afterwards and it was very neat. The unit is functioning properly and their price was significantly better than the competitors.
Description of Work
They replaced an air conditioning unit.
Category
heating & air conditioning/hvac
Hire Again?
Yes
RAY S.
5.0
02/15/2021
They were fantastic. They promised to replace my furnace in a day and they came through. The work was very good and professional. The manager knew what he was doing.
Description of Work
need a flame sensor Part number RS36453B001
Category
heating & air conditioning/hvac
Hire Again?
Yes

Service Provider Response

Thank you for choosing Richard's Heating & Air Conditioning. It is a pleasure to serve our customers through the years.
John B.
5.0
12/10/2020
We noticed no heat when we returned from day trip on Sunday, Dec 6. Called Richards number and paged tech. Good news, tech arrived in 1 hour. Bad news the old furnace motor unit and controller were bad. We decided on a new unit since this was a bit older. Richards gave us a quote Monday and did the install Tuesday. The installers were very professional and courteous. They kept on masks and were mindful of the distancing requirements. The new unit was up within 4 hours and the old one gone with a very neat and tidy cleanup. I wanted a a more modern thermostat and they satisfied that request too. We rely upon Richards for any HVAC needs and we recommend them to our neighbors and friends.
Description of Work
Replace Furnace
Category
heating & air conditioning/hvac
Hire Again?
Yes

Service Provider Response

Thank you for choosing Richard's Heating & Air Conditioning. It is a pleasure to serve our customers through the years.
Kevin M.
5.0
11/20/2020
All their personnel were courteous, helpful and informative. I highly recommend them.
Description of Work
regular maintenance and replacement of broken solenoid valve (ten years old)
Category
heating & air conditioning/hvac, air duct cleaning
Hire Again?
Yes

Service Provider Response

Thank you for choosing Richard's Heating & Air Conditioning. It is a pleasure to serve our customers through the years.
Anita S.
5.0
10/30/2020
I used Richard's to replace my HVAC a few years ago. Since then, I call on them for service, and they have been exceptional. They respond quickly, do the job efficiently and price fairly. I would highly recommend them.
Description of Work
Installation and service of HVAC
Category
heating & air conditioning/hvac
Hire Again?
Yes

Service Provider Response

Thank you for choosing Richard's Heating & Air Conditioning. It is a pleasure to serve our customers through the years.
Ronald P.
5.0
09/19/2020
The serviceman diagnosed the problem and unplugged the drainage pipe. He was very pleasant. He arrived right on time and he provided some additional advise about our humidifier.
Description of Work
Unplug pipe with condensation drainage
Category
heating & air conditioning/hvac
Cost
$170
Hire Again?
Yes

Service Provider Response

Thank you for choosing Richard's Heating and Air conditioning. It is always a pleasure to serve our customers.
Deborah M.
5.0
05/05/2020
Job was completed within a couple of hours. Men were efficient and willing to explain the new system.
Description of Work
Replaced Heat Pump System
Category
heating & air conditioning/hvac
Cost
$7,000
Hire Again?
Yes

Service Provider Response

Thank you for contacting Richard's Heating and Air conditioning. It is always a pleasure to serve our customers.
Ed S.
5.0
05/04/2020
Replaced both AC and Central air. Did not try to upsell and answered all my questions. Have been responsive to minor issues experienced after install.
Description of Work
HVAC Installation
Category
heating & air conditioning/hvac
Cost
$10,000
Hire Again?
Yes
Steve K.
1.0
04/13/2020
When the crew arrived they found blockage at supply trunk due to fire damper shut down. They said they would have to return with sheet metal guy so they could repair the fire damper. They estimated the job would cost $800. They indicated a big job was required. When they arrived the next day, the "sheet metal guy" merely easily placed a small piece of sheet metal, visible to all and didn't need to repair or replace the fire damper. For this they demanded the $800. I called the office 3 times to talk with the manager. Although the receptionist promised he would call us, I received no call back to discuss this discrepancy. We will no longer use their services and are out the $800 plus the cost of the Spring checkup.
Description of Work
Fall maintenance checkup within our annual maintenance plan
Category
heating & air conditioning/hvac
Cost
$800

Service Provider Response

My apologizes that you feel the work and cost were not satisfactory. I will make sure that the installation manager is given this information, so that he can follow up with you. Our company prides ourselves on being honest with all our customers and doing a good job for them.
Leonard D.
5.0
12/19/2019
The install could not have gone any better. This is the second purchase I made from Richards AC, in fact this is the 9th anniversary of the first install they did for me in my townhouse. My first Carrier purchase from Richard's is still running very well and I am expecting this one to be just as great. For this purchase, I sent out three requests for quote and all but Jim Smith came back with new ac and heating systems. Jim's proposal came back with just replacing the heating system, the current ac system has a few more years left. He then came up with a proposal to heat and cool the addition on my house and his pricing was more competitive that all the other bidders. Thank you Jim for the no nonsense solution, the fair and reasonable pricing and the sense of urgency to replace the failing heating unit. I look forward to your technicians installing the ductless Mitsubishi HVAC system for the additional room.
Description of Work
New Carrier Furnace and humidifier
Category
heating & air conditioning/hvac
Cost
$4,500
Hire Again?
Yes
Earl M.
5.0
10/24/2019
It was very good people. Very friendly, and did not mess around.
Description of Work
reinstalled HVAC
Category
heating & air conditioning/hvac
Hire Again?
Yes
charles S.
5.0
10/19/2019
I've dealt with them for probably 40 years continuously. It's Perfect.
Description of Work
They take care of my furnace and air conditioner. Regularly they come out quarterly and look at everything.
Category
heating & air conditioning/hvac
Hire Again?
Yes
Bradley K.
3.0
08/16/2019
Technician checked upstairs unit...no problems. Checked downstairs unit and noted the condensation pipe, which was right in front of the unit, was clogged so he opened that, then proceeded to shop-vac some water under the unit. I had received an ad from Richards for a $59 checkup (many AC companies advertise that price) so my total price should have been $118. He was only onsite for approximately an hour, which is what I was told on the phone when I scheduled. When I got his invoice, it was for an additional $45 to unclog the pipe and shop-vac the water. Not once did the technician mention this was all EXTRA work and an EXTRA cost until he handed me the invoice. I told him if he had let me know it was extra, I could have easily done the pipe snaking and water evac with my own shop-vac. It's not a lot of additional money but I really don't like businesses that lure you in with a 'special deal' then fine other ways to add profit to the job. Richard's did this and I won't be doing any further business with them in the future.
Description of Work
Annual AC checks on two (2) systems
Category
heating & air conditioning/hvac
Cost
$163
Leo S.
2.0
08/09/2019
The original installation a few years ago seemingly went well. They came out on time and on schedule. However, fast forward 3 years and after multiple inspections, I noticed that the unit wasn't performing very well, especially during the summer and winter. The unit would continuously run and the indoor temperature wouldn't go below 78 in the summer. When I had them inspect the unit, no one ever pointed out that the return duct had not been installed. Only recently did I get a second opinion from another company (I-HVAC) I found on Angie's List and he very easily pointed out the lack of the return duct, and that the unit couldn't cool because it was pulling hot air from the outside. John (one of the owners) came out to inspect the unit and agreed on the missing return duct. He then scheduled the installation team to come out and install the missing return duct. The installation did go well and now my unit seems to be performing as it should. However, during the 3 years it wasn't working properly, my electric bill was upwards of $200 (my house is only about 980 sq ft). Although there is no physical/visible damage, I am now concerned that there may be some serious damage to my unit after it running as hard as it did for the past few years. From now on, I-HVAC will be completing all HVAC services for my home.
Description of Work
Installed return duct work
Category
heating & air conditioning/hvac
Victor C.
4.0
06/20/2019
Work was fine. I have no problems with the work that was performed and the A/C performed through the summer, but it wasn't cheap.
Description of Work
A/C not working
Category
heating & air conditioning/hvac
Cost
$2,000
Hire Again?
Yes

Phone

Address

200 Hillwood Ave

Falls Church, VA 22046

Sunday
Closed
Monday
7:30 AM - 5:00 PM
Tuesday
7:30 AM - 5:00 PM
Wednesday
7:30 AM - 5:00 PM
Thursday
7:30 AM - 5:00 PM
Friday
7:30 AM - 5:00 PM
Saturday
Closed

Website

http://www.richardsac.com

Service Categories

Other Information

Services offered

Heating & air conditioning - sales, installation & service.

Services not offered

Air duct cleaning

Covid-19 update

We are actively performing full services. We are taking additional precautions to protect our customers.

Health & Safety Measures

We offer estimates and quotes using video calling
We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

Payment options

Check
Discover
MasterCard
Visa
Financing Available

FAQ

Richards Heating & Air Conditioning Co Inc is currently rated 4.7 overall out of 5.

Richards Heating & Air Conditioning Co Inc is open:

Sunday: Closed

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: Closed

Richards Heating & Air Conditioning Co Inc accepts the following forms of payment: Check, Discover, MasterCard, Visa, Financing Available

Yes, Richards Heating & Air Conditioning Co Inc offers free project estimates.

No, Richards Heating & Air Conditioning Co Inc does not offer eco-friendly accreditations.

No, Richards Heating & Air Conditioning Co Inc does not offer a senior discount.

Yes, Richards Heating & Air Conditioning Co Inc offers warranties.

Richards Heating & Air Conditioning Co Inc offers the following services: Heating & air conditioning - sales, installation & service.