CertaPro Painters of Arlington is a local, family owned and operated business that has dedicated ourselves to earning and maintaining the trust and loyalty of the communities in Arlington, Annandale, and Falls Church. We excel in interior painting and exterior painting, and are committed to delivering extraordinary experiences. Please contact us to schedule a FREE, on-site painting service estimate and consultation.
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
95% | ||
5% | ||
0% | ||
0% | ||
0% |
CertaPro Painters of Arlington did a fantastic job on the outside of our house. First they are extremely responsive, detail-oriented, and specific. Steven Choi, the owner, came out and inspected the house, taking lots of pictures, and gave us a detailed estimate. He is super knowledgeable and answered our many, complicated questions easily.
The paint on our house was in very bad shape. The CertaPro estimate was SLIGHTLY higher than some others--and less than some. The agreement for the job was also detailed, stating exactly what would be done. The job was scheduled quickly. Yeong-Min Choi, who is the liaison once the contract is signed, was amazingly responsive and right on top of everything. We added some work after the contract was signed, and there was no problem with that process. The crew and their leader were great -- extremely careful with our house and checking in with us every step of the way to be sure we were satisfied. They showed us the colors on the house before doing large amounts of work.
Unfortunately, I had picked one color that was one shade too light, and they worked with us seamlessly to have the paint store re-mix without wasting the paint. FABULOUS cooperation. They finished the job right on time, and on budget. Really, the job could not have gone better (except if I'd chosen the right paint color to begin with!). CertaPro is a big company but this franchise is locally owned and operated, and of course the crew is local. Working with them was like working with the best next-door neighbor you ever had.
"Hi [member name removed]. We at CertaPro Painters take our customer comments and concerns VERY seriously. We are dismayed to find that although you appreciated our service, you were not pleased with our painting despite a follow-up visit by our painter. Might you let us know what is still "not right" with our produced work? We would be more than happy to take the necessary steps to correct any technical issues with our work, put a smile back on everyone's face (or at least on my face), and to regain your faith in CertaPro. Please contact our office at your earliest convenience!"
"We want to thank the Customer for giving us the opportunity to paint for you despite your initial experience with us and our scheduling system. We at CertaPro Painters work very hard to earn the trust and confidence of our customers. We hope that after experiencing our detailed and customized proposal for your project with Steven Choi and having experienced the attention to detail to deliver what we stated in our proposal by our job site supervisor, Eduardo, that we have earned you both as customers for life. We look forward to talking to you soon for your next painting project. Thank you again for giving us a chance to show you how we work, what we can deliver and who we are. Your reviews and comments are important to us. We are working with IT and our call center to improve our scheduling and customer response process. Thank for your choosing CertaPro Painters! Steven and Yeong-Min Choi Owners, CertaPro Painters of Arlington 6201 Leesburg Pike, Suite 301, Falls Church, VA 22044"
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.