Next Day Blinds

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It went great.  Everyone we worked with, from in the store, to the person that measured, to the installers, were really great.  In the showroom, we were guided towards what would work best for us but not be too expensive.  Not knowing much about blinds, it was nice to get good, low-pressure guidance.
The measurer was funny and really efficient.  I've hung blinds in the past, and I feel like I'm measuring for 30 minutes or more just to make sure I get it right.  It was always pretty miserable, which is why we opted for installation this time around.  He did his job in probably 10 minutes, cracked a few jokes, and was on his way.
The installers were really fast.  There were 2 guys, and they had everything hung in probably an hour.  You could tell they were pros and I felt like we were in good hands.
Overall the experience was great, not a single complaint and we'd definitely use them again.

Purchasing and measurement went well.  From there it was down hill.  After the shades were manufactured (about 3 weeks) they gave us a 4 hour (4 hour!) time frame in which  to show up, from 10 am to 2 pm and they never arrived. We called at 2, they said they were on the way.  We called an hour later.  They said they would be here soon.  They called us wanting to come after 4 pm Much bad tempered back and forth telephoning explaining that we had reserved the service elevator at our condominium from 10 to 2.  Can,t rearrange for that day. Set up a new installation date a week later.  Installers arrived on time.  Worked hard; however, after they had left, we discovered that 1) one of the blinds would not go up the whole way and 2) a part had been installed so that we could not open our HVAC filter closet to change the filter.  We have scheduled service to complete the repairs for next week.

In summary.  Product seems good so far.  After sale service is not good.

 

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At the Kentlands store, we ordered Hunter-Douglas wooden blinds for 2 bathroom windows.  We were very pleased with their service, from the woman who helped us choose and processed our order, to the staff who measured and installed the blinds.  We decided to order bedroom shades from them, as well, but since we weren't as sure what we wanted, we used their shop-at-home service.  The designer brought sample books and offered advice without being pushy.  I was impressed that she brought something to protect our surfaces where she put her supplies.  Once we made our choice, she took measurements and calculated our order.  They offer their own products as well as Hunter-Douglas, and in this case we chose theirs, which are somewhat less expensive but seem to be of similar quality.  Because they manufacture the shades locally, the turnaround time from order to installation is very fast.  They send email containing all the order details and reminders of upcoming appointments for measuring and installation.  (They charge $50 more for measuring and installing, but this ensures that they stand behind the accuracy.)  In both cases, the installers were very professional and polite, took care not to make a mess, cleaned up completely, and finished their work quickly.
I have had some bad experiences with a different, well-known national company, and my experience with Next Day Blinds couldn't have been any different.  I wouldn't hesitate to use them again.

No problems whatsoever in purchasing new blinds for my windows.  Blinds were, as advertised, ready within 24 hours.

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Salesperson was on time and professional, just wasn't as knowledgeable as the other providers I met with - for example she didn't know whether the window treatment would sit on top of the window box or inside and told me I could have that conversation with the installer.  Also the pricing was significantly higher than the one provided by the Louver Shop for Hunter Douglas shades which absolutely looked nicer.  I would prefer to work with a company where you feel like the sales pitch and the installation are more closely tied.

I set up my in-home measure appointment online, and received a confirmation email introducing me to Erin, who was scheduled to come do the measuring on a Tuesday.  Erin was very professional and knowledgeable, and I was so impressed with her that I ended up increasing my order from one to four sets of blinds.  I chose the faux wood "Wood Essence" blinds, which are more affordable and are perfect for bathrooms (2 of the rooms where they were being hung).   I appreciated Erin's honesty when she was unsure of the exact way to measure one particularly tricky window, so she set up a second measuring with a colleague 2 days later on Thursday. She was apologetic, but I agreed that it was important that the measuring was done properly even if it delayed things a bit.  Donnell showed up promptly on Saturday, was extremely polite, and had the blinds hung in no time.  He made sure I knew how to properly raise and lower them, and took the old blinds with him when he left.  All in all, a very satisfactory experience.

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This option is definitely more expensive than going to HomeDepot and buying standard blinds; however, if you have non-standard windows or are just not handy, the extra expense is worth it.
Our sales rep came to our house and did all the measurements.  She was very honest and helpful with recommendations - for one of the windows she actually recommended that we not purchase it through her.  I appreciated that.

We were extremely pleased with Next Day Blinds. It was a pleasure to work with the providers. They were professional and punctual with all of the appointments. They were clear about all of the steps to complete the job. The end result exceeded my expectations. We continously get compliments on our blinds. We would definitely use them again in the future.

A customer service rep was sent out to measure and advise us on the different styles of window treatments. When we placed our order, a second customer service rep came out a few days before to double measure the windows, and day of installation for our vinyl plantation shutters was timely and efficient. They even made sure to give us tips on how they work and how to clean them!

I had a terrible experience. They had to come out 10 times to get it right. I would not recommend them. The service was good but, they don't know how to do their job. It was an electronic blind. It not something that I would recommend. Every time we had a problem they came out and would fix it.