Hambletons Lawn Care Inc
About us
Family owned. Cost is determined by the job.
Business highlights
Services we offer
Landscaping, aeration, driveways & patios, edging, installation of interlocking paver walkways, interlocking retaining walls, lawn care, lawn mowing, leaf removal & new sod., mulching, over seeding, sitting walls new plantings, snow removal, water features, weeding
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
85% | ||
15% | ||
0% | ||
0% | ||
0% |
Here is a short breakdown of my disappointment:
1) The lawn did not need mowing during the first week of April; you must have collected, at most, a cupful of trimmings.
2) Starting the first week of May, the mowing was too short. I was horrified when I came home from school to find that on both
sides of the side walk the grass was cut down to the ground, exposing both the roots and earth. Needless to say, in subsequent weeks, the grass died.
3) For the next several weeks, I did notice that your men did pause once in a while before running the mower over the dying
grass. However, they continued to do so.
4) The machinery used on this property is too large; my neighbor described it as though you “were preparing for a NASCAR event” noting the speed at which the lawn was mowed.
During the next season, I will find a company that is more concerned about the condition of the lawn rather than collecting payments for services rendered that are either not necessary or detrimental to the health of the lawn.
"Thank you very much. We appreciate your kind comments."
Post house buying, I have use the company for an estimate and scheduling the work. The team was at the property at the right time and the work was performed as expected. Steve from Hambleton has been in touch with us through the planning process. This experience has been phenomenal for me as a customer and I would hearthly recommend them to everyone.
The only reason why I hesitated a bit on giving an A on quality is because I would have liked them to go one step ahead and understand that the scope of work needed some tweeking to address my problem completly. Instead I had to check out the work and give some indications in terms of additional things that should have been done which was my understanding as being in scope from the beginning. So, I think there should be another category on pro-activeness which would help me focus my rating in a better way.
FYI, I couldn't rate the price as I haven't got another estimate on this job (Hambleton built the trust with me, thus I prefered to go with someone that I knew would better fit my needs)
"Thank you very much for your kind comments. We appreciate the advice. It is always good to hear from clients. It was a joy working for you. I am happy everything worked out and we were able to come up with a solution and fix the problem for you. Thank you."
"Thank you for your kind comments. We appreciate that you took time out of your day to provide positive feedback to us. We hope to continue making you happy and look forward to working with you again."
"Thank you for your kind words. We are glad you had positive experience with the billing department. Thank you for your patience in that matter. We strive to provide great customer service and be as helpful as possible. We appreciate your feedback."
Licensing
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