CARROLL'S AUTOMOTIVE

Great services always on time as promised. Performed work on each car as requested and did not recommend any non requested services - a first. Even when additional work was identified Carroll's was honest that the work could wait and gave estimates of how long before it would be an issue so we could plan for costs. Have never worked with such honest automotive service and highly recommend.

They got us in quickly and were extremely helpful and honest. It was a simple fix and we appreciated their quick work. We will definitely use them again.

We use them constantly and have since about 1979. We have vehicles in and out of there all the time. So they're only going to send a bill out periodically. Some time this month they're going to be replacing brakes and tires. They've been very good to us. They do a good job all around and they're very prompt with work. You can get in pretty much when you want to. Unless it's something major, they can usually get it fixed within the day. It is convenient to where my husband works, so it's great to drop off in the morning and pick it up on the way home from work. They are very friendly, they do a good job. They're members of this community and they know that they need to provide a good service. I really haven't had any major problems with them ever and we've been with them for years.

The people there are very nice. It was in and out by appointment and there were no issues. They are really reputable.

unknown

unknown

unknown

unknown

unknown

unknown

Our family has been going to Carroll's since 2001 and I have always been pleased with their work.  Just as important, my dad -- a highly experienced and skilled auto/truck/farm equipment mechanic himself -- would check out our cars top to bottom when he visited and HE was pleased with their work! 



Over the years, Carrolls has done all sorts of repairs and preventive maintenance for multiple vehicles, as well as batteries, tires and  annual inspections.  On several occasions they even provided a free loaner van when they had to order parts. They also checked out a used car for me earlier this year so I could feel confident in my purchase.   Older vehicles can be a little expensive to upkeep, but I feel that Carrolls' prices are fair and more importantly, after 14 years, I still feel totally confident in the quality of the work done. 



Carrolls looks out for you.  They tell you what needs to be done now, and what can wait, and what additional things you will need to plan for in upcoming months.  The staff is honest, professional and courteous, and the work is done in a timely fashion.  Sometimes you can schedule needed work and sometimes you have an emergency, and in that case they fit you right in.  The location is so convenient to the Dahlgren base and they can bring you in and drop you off at work.   



Why go anywhere else?

unknown

Vehicle Passed.    Received plenty of recommendations from coworkers that they are trustworthy.

unknown

Carrol's Automotive does all the work on our cars.  This particular visit was just for a state inspection.  I had made an appointment so walked down to have lunch while the work was done.  Very simple.  I have had very complicated work done on my cars and have always gotten good and professional service.

Carroll's Automotive has serviced our vehicles for the last 25 years.  They are simply the best in King George.  They will give you a ride to work and they stand behind their work.  Patrick Carroll is that rare auto service business owner who is trustworthy through and through.  He will tell you when it's time to get rid of a vehicle even though he could make money by keeping it going a few more years.  They are as competent as a dealership at servicing all makes and models.  He keeps meticulous records and lets you know when it's time for various service checks.  Over the years they have serviced at least 6 of our vehicles to last over 200K.

The pully mount required extensive work, but they did not even consider replacing the water pump which we were concerned about.  Any reputable automotive service would have at the very least asked the customer about changinf the water pump given it was torn apart and would likely fail later.  In fact, it did fail two weeks later on my way to visit my son two hours away.  Was very unhappy.  I don't mind paying for service and know that sometimes other items should be replaced whent the engine is already torn down, but they didn't even do this.

Went fine.  Dropped the car off and picked it up about an hour and a half later.  I should note that while this was a simple oil change, I have been using this provider for all my car maintenance needs for many years.  Including some pretty complicated issues!  .