Mr. Rogers Windows

"[Member Name Removed], thank you for sharing your feedback. We apologize if you feel that you are not getting the treatment you deserve. We strive to make each customer feel heard and understood so that they can feel satisfied with their project. Our team does try to be as accommodating as possible while still being able to serve others. We also try our best to give the best customer service from the very beginning to the end of install and we try to make it right when there are issues. We look forward to connecting and trying to come to a conclusion regarding your project."

"We agree that windows are a big investment, particularly for specialty windows and it’s important to make a smart decision, which is why we encourage homeowners to research windows before they purchase. We believe important home improvement projects have to last which is why we unite our long-lasting windows with expert installation, and a warranty that covers both. We find this provides the most benefit to our customers who want peace of mind knowing that they will get a product that lasts and a company that stands behind it. Thank you again for your feedback and your consideration.."

"Thank you for your feedback, and your consideration. We agree that windows are a big investment, particularly for specialty windows and it’s important to make a smart decision, which is why homeowners should research windows before they purchase. We believe important home improvement projects have to last which is why we unite our long-lasting windows with expert installation, and a warranty that covers both. We find this provides the most benefit to our customers who want peace of mind knowing that they will get a product that lasts and a company that stands behind it. Thank you again for your feedback."

"Thank you for giving us the opportunity to try and earn your business. Keep us in mind when the time is right to move forward with your project, we'd love to help."

"[Member Name Removed], Thank you for taking the time to leave a review. We appreciate the opportunity to help you with your project."

"[Member Name Removed], thank you for allowing us into your home to help with your project. We're thrilled to hear that you are extremely happy! Our teams like for their workmanship to speak volumes and by being detailed and clean, we can achieve that. We look forward to completing your window install as well!"

"[Member Name Removed], we are so pleased that you chose to work with us on another project. We're happy to provide you with the same level of excellent care and attention to detail this time around too. We love to deliver the W.O.W. Thank you for your kind words and allowing us back into your home."

"[Member Name Removed], Thank you for your kind words. We are thrilled that you are thrilled with your new windows. The quality of the Fibrex material doesn't need much selling, just education as to its benefits and it sounds like you knew it would be a good fit for your needs. We are glad that you had such a wonderful experience with our company and we are grateful you trusted us with your project."

"[Member Name Removed], Thank you so much for trusting us with your project and for the review. We strive to deliver the best service at all levels and we are pleased to know that you think our product and installation were outstanding."

"Hi [Member Name Removed], Thanks taking the time to leave such a great review. We understand that replacement windows and doors are an investment which is why we use the best. We have no doubt you'll love your door for years to come. Thanks again for trusting us with your project. ~see you 'round the neighborhood!"

"Thank you for your feedback and I sincerely apologize for your experience. Renewal by Andersen Virginia Beach | Mr. Rogers Windows and Doors does not require all homeowners to be present during an in-home consultation. Many of our locations may ask if all homeowners can be present as we have found over the years that given the nature of the project, our customers actually prefer this type of consultation. It is, however, absolutely not required. We apologize for the Design Consultant's insistence on this but we are glad to note that the manager came out the same day to present. We agree that windows are a big investment and it's important to make a smart decision, which is why homeowners should research windows before they purchase. We believe important home improvement projects have to last which is why we unite our long-lasting windows with expert installation, and a warranty that covers both. We find this provides the most benefit to our customers who want peace of mind knowing that they will get a product that lasts and a company that stands behind it. With the longer lasting material and professional, on staff (not subcontracted), installers comes a higher cost. Thank you again for your feedback."

"[Member Name Removed], We are happy that you are pleased with the products and services provided to you. We know you'll continue to love your windows. Thank you for choosing us for your window needs. ~ See ya 'round the neighborhood."

"Hello Neighbor, Thank you for your feedback. We agree that doors and windows are a big investment. We believe important home improvement projects have to last which is why we unite our long-lasting windows with expert installation, and a warranty that covers both. We find this provides the most benefit to our customers who want peace of mind knowing that they will get a product that lasts and a company that stands behind it. Thank you again for your feedback."

"Hi [Member Name Removed], I am glad you had an excellent experience--that is what we strive for every single job, large or small. Thank you for leaving feedback, we really appreciate it."

"Thank you for the kind words! It makes our day when we hear from our customers that we provided a superior window and/or door replacement experience. It was a pleasure working with you and hope to "see you in the neighborhood" real soon! Mr. Rogers Windows"

"Mr. [Member Name Removed], We apologize for any inconvenience we may have caused and will add your name to our Do Not Call list. Please let me know if we may be of further assistance. Mr. Rogers Windows"