Joseph's Appliance Repair

Great service, very thorough and very professional. He explained everything he was doing and was not going to give up until he found the problem.

Installed a part and then found their was a more serious problem that would cost more than the unit was worth. He then uninstalled the part and only charged me a small service call charge.

As the buzzing noise was not present when he arrived he checked the cooling in the refirgerator and the air in the freezer section. As everything was working, and we had had no actual problems other than the noise, Joseph suggested it may just be a vibration. He recommended that we just watch it for awhile to see if it effects the cooling and/or freezing. He did not charge anything for the visit.
We have now had two experiences with Joseph and he has displayed professionlism and honesty both times. We will definitely call on him again when needed.

He had to come back. His cleanup and service was good.

Excellent service. Responded right away and professionalism was top notch. Had to wait two days for the parts but he came out on a Saturday to finish the repair. It had been two weeks and no issues to date. Would definitely recommend.

unknown

Joseph did a wonderful job and I highly recommend him for his services. My fridge died and he confirmed the issue was a motherboard. He called his sales contact that day and gave me a full quote for part and install. I did not keep the fridge due to age and cost, however, everything was nicely presented for me to make the choice. There is a no pressure with Joseph.

He was very professional and punctual. He gave a warranty in which I find most small businesses do not. I would recommend him to anyone.

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I called Joseph and he agreed to come on a day that worked for both of us. He called me when he was on his way. Joseph got right to it, he was very polite and in a short time, figured out what was wrong. He left to buy a part and in a short time returned and replaced the part. He did a good job of explaining to me what was wrong and showed me the defective part. I will definitely call Joseph again if I need to and would recommend him to anyone needing small appliance repair.

Extremely courteous and professional

Quickly figured out what was wrong. He had the replacement parts in his truck. Replaced the parts and did not leave until everything was working correctly.
A very nice gentleman who I would use again without hesitation and would recommend to anyone.

There had been on and off leaking from underneath my refrigerator that didn't seem to be related to using the icemaker or water button. When I called Joseph, he promptly answered and I was able to schedule an appointment the next day. He gave me a call when he was going to be delayed a short time. He explained everything he was doing, and found the problem after checking thoroughly. It wasn't in the ice maker system, but a wire hanging down that caused the water from defrost to drip not in the reservoir, but on the bottom of the refrigerator then onto the floor. He taped the offending wire where it wouldn't cause leaking and gave a 90 day guarantee. I've had no problem since.

I will be using Joseph's Appliance Repair

Joseph arrived on time and quickly went to work. Within a few minutes he had found the problem and was well on his way to having it fixed. Joseph was professional and very nice. He took the time to show me what was wrong and how he was going to repair it. The appointment went very well and I would use Joseph again in a heartbeat.

He did an excellent job. I was scared I would have to replace my washer. He soon discovered it was only clogged. He tore it down and found the clog. He gave me a 90 day warranty and he also showed me how to unclog should it happen again in the future. He also told me several ways to keep it running smoothly. I would recommend Joseph for any large or small appliance repairs.

Joseph was very courteous, prompt, and professional. After being told by the and quot;big guysand quot; that it would take several days to be able to come check our refrigerator that had stopped cooling overnight, I called Joseph's Repair. Joseph told me that he was on a job but would be at my house in a couple of hours. He asked a few questions and determined that the problem was probably the evaporator fan. He showed up as promised and performed a couple of tests on the fan. After confirming the problem, he left to get the fan from his warehouse and returned quickly to install it. The repair was fast and corrected the problem. Joseph even encouraged my 11-year- old to watch him work and explained each part of the repair.

The repair went well. He diagnosed the problem, found the solution, and executed the repair. The encounter was a quick repair, performed by a pleasant professional. I will definitely use Joseph again. The service was performed as part of a moving damage claim, for a military family, who's washer was damaged by a moving company.

Old machine that came with the house Roper/Whirlpool - might be 15 years old - it was always a bit noisy but finally was shaking the floor boards - upstairs!. Joseph took the whole thing apart was very thorough in making sure such an old machine had no other issues - replaced the motor coupler that had obviously deteriorated and was hanging by a thread - did some additional preventive maintenance and the old machine is running like a champ and quieter than it's ever been. What I liked is that Joseph openly talked to me about his diagnosis, his confidence level in the diagnosis, if he was 100% sure we had the problem - (he wasn't and that's honest - and you can't put a price on that!) options as far as buying new and what my plans were with a future kitchen remodel three years down the road. In the end we decided to replace the deteriorated coupler - do the preventative maintenance - and put her back together. He even lifted the machine while I swept the floor underneath it....ten plus years of grime. In business for himself, doing the work himself - I wish him well and if I have any issues with the dryer or washer will call him again.

Great!!

He came out immediately. It needed a thermostat and a thermal coupler. He did an excellent job. He had to do two return visits and didn't charge more. He even came on the July 4th holiday. He even showed me how he tested the parts with his own meter. He was very thorough.

Everything was great. He was very responsive, did a good job with the repairs, and was very trustworthy.

Joseph was great. Friendly, reasonable and happy to answer all of my questions.

I called on Saturday morning about 9:30. He asked some diagnostic questions over the phone, and quoted $140 for labor plus whatever the cost for parts. He stated he would be at my residence at 1:20. When he did not show by 2:30 I called and he was no longer answering his phone.

Happy with the overall experience, technician was very experienced and knowledgeable and was in and out fast.