"Thank you so much for taking the time to share your review. We are very happy to know you are pleased with our work and we look forward to being of service to you again when you're ready for that addition."

"Thanks for taking the time to share your feedback with us. It's always good to hear from our happy customers! We appreciate your business and look forward to working with you again in the future should the need ever arise."

"Thank you [Member Name Removed]! It's so good to know how pleased you and your husband are with our work. We take pride in doing our best on each and every job and are so glad we were able to make your roof and gutter replacements a smooth, stress-free experience."

"Thank you for sharing your feedback with us Mr. [Member Name Removed] - it is greatly appreciated! We love hearing that you found us to be responsive, informative, fast and that you'd highly recommend us. It was a pleasure serving you and we look forward to doing so again in the future should the need ever arise."

"Thank you so much for sharing your feedback with us! We are delighted to know you are so pleased with our efforts and are enjoying that pretty new roof. We look forward to working with you again for your siding and window replacements."

"Thank you so much for your review! Excellent care to every customer is what we strive for and it's so rewarding to hear when we've hit the mark. We are very happy to know you are so pleased with our work, that you found us to be professional and that you'd recommend Jayhawk to your family and friends. We look forward to being of service to you again whenever the need may arise."

"Thanks for sharing your feedback [Member Name Removed]. It's always a pleasure working with you and we greatly appreciate your repeat business!"

"Thank you so much Mr. [Member Name Removed]. We consider ourselves so fortunate to have customers of your caliber. It was a pleasure working with you once again! The total transformation of your home is quite impressive, even if we do say so ourselves!! We look forward to serving you and your family again any time the need may arise."

"Thank you so much for your kind review and sharing your feedback with us! We are delighted to know you are so pleased with us and are enjoying that pretty new roof. We look forward to working with you again in the future for any of your exterior remodeling needs."

"Clients are given info sheet w/estimate. It states to have driveway completely clear by 7 am day of job. Home w/2 driveways. Day of job, both are full, 1 w/cars directly under roof line - damage from falling debris is a high concern. 2nd w/cars, table/chairs, garden equip., large pile of rock. Estmr calls & knocks to get cars moved - no answer. Crew tarps landscaping, moves table, chairs, garden equipment, etc. Mrs. Homeowner (HO) answers & again fusses over material wait & asks why cars had to move! Estmr felt w/the continued friction over moving cars (known from day 1) job wouldn’t go well. We decline job (SEE DETAILS BELOW) We extended every courtesy to this HO & they try to hurt us w/this review. If Estmr was so “rude & condescending” throughout process, why sign a contract w/him? DETAIL TIMELINE 2/4 HO requests estimate. Estimate sent w/info sheet same day 2/10 HO requests 1st change; we revised contract. HO emails to change shingle. We advise upgrade cost & it’d be a special order w/extra delivery time. HO approves upgrade & requests an unavailable color. We give all color options. HO picks color, says “we aren’t in a big hurry” 2/11 HO has more questions. We answer, ask if ready w/color to write it on contract, & return so we can order material 2/17 HO has more work. Estmr goes back, met Mr HO for 1st time. We don’t do structural, so we can’t do carport requested 2/23 HO “ready to sign but don’t know correct price” (due to all the revisions) 2/24 Sent HO correct price 2/26 HO says “ready to sign but no printer” advise Estmr will bring copy to sign. HO asks about nonexistent warranty clause - we explain warranty again, ask them to review contract to ensure they are clear & comfortable w/it 3/4 HO sent contract 3/8 HO asks why not heard anything - Nothing new in 4 days - told numerous times of extended delivery time & that we’d keep them posted 3/29 Sent HO ETA of shingles 4/9/21 4/9 Tell HO materials are in & will do job on 4/15-16 4/13 Tell HO rain forecasted; date changed to 4/19 4/19 Decline job"

"Thank you so much for your feedback [Member Name Removed]! We are so pleased to know you are enjoying your beautiful new roof and that we were able to instil confidence in our company and our work. We look forward to the opportunity of working with you again in the future should the need ever arise for additional exterior work on your home."

"Thank you for taking the time to share your feedback with us. We love knowing we were able to meet/exceed your expectations and that you are pleased with our work. Enjoy that beautiful new roof! We look forward to being of service to you again in the future should the need ever arise."

"Thank you so much for your review [Member Name Removed]! We are very happy to know you are so pleased with our work and that you'd use Jayhawk for future exterior work. We look forward to being of service to you again whenever the need may arise."