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Air Handlers Mechanical Services, Inc

4.8(
246
)
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,

About us

We are a residential and light commercial heating and air conditioning service and installation company. Air Handlers' goal is to give our customers a solution that includes options to fit their needs. We have built strong customer relationships in our 30-year history. We are proud to have many long-time, repeat customers and can attribute much of our success to the referrals we receive. Our company mission is to maintain the highest level of personalized service, provide our customers with top-quality heating and cooling products and always strive for excellence.

Business highlights

Emergency services offered
39 years of experience

Services we offer

Heating & Cooling Repair & Installation. Heat Pumps. Gas Furnaces. Dual Fuel Systems. Air Conditioners. Electric Furnace. Ductless Mini-Split Systems. Limited Duct Work. Zoning Systems. Air Purification. Ventilation. UV Lights.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.8246 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
8%
3
2%
2
2%
1
0%
Write a review
Showing 176-200 of 246 reviews
Sk S.
Aug 2014
5.0
Yes, I recommend this pro
$200
Simple, smooth transaction.  I called them with the problem.  They asked if  "tomorrow at 10AM" was acceptable.  I agreed.  They arrived on time, made the diagnosis, offered the solution (a replacement part) at a price that seemed reasonable, and did the repair.  Four days later, the unit is still working normally.
Response from Air Handlers Mechanical Services, Inc

"Thank you for taking the time to review us. I'm glad we could take care of the issue quickly. We appreciate your business! Kathy Foreman"

Linda W.
Aug 2014
5.0
Yes, I recommend this pro
$589
John was my tech. He arrived within the designated time window. John was very pleasant, answered my questions, and made me feel very comfortable about what was being done.  I was pleased with his work. I didn't have to clean up anything that might have fallen from the attic.  This was a very pleasant experience.
Response from Air Handlers Mechanical Services, Inc

"Thank you for taking the time to tell about your experience with us. We're so happy to have you as a new customer and appreciate your business. Warm Regards, Kathy Foreman"

Robert C.
Aug 2014
5.0
Yes, I recommend this pro
$3,400
unknown
Response from Air Handlers Mechanical Services, Inc

"Thank you so much for taking the time to place such a detailed review. We hope your new system is keeping you very comfortable. We appreciate your business! Kind Regards, Kathy Foreman"

Cathy S.
Aug 2014
5.0
$100
Very thorough.  Showed us the problem and made sure we understood the problem.  And then repaired it.
Response from Air Handlers Mechanical Services, Inc

"Thank you for taking the time to place a review. We appreciate your business and hope we can work with you again in the future. Best Regards, Kathy Foreman"

Mercedes T.
Aug 2014
5.0
Yes, I recommend this pro
$144

I'm glad I called Airhandlers--my non-functioning heat pump problem was repaired and my air conditioner is cooling and working perfectly now.  The technician thoroughly went over my whole system and replaced the faulty capacitor.   He explained the details of the system for easy understanding.  He also made suggestions to improve the efficiency of the unit that had apparently been overlooked by well intentioned past repairs/upgrades to the system.  I will definitely call Airhandlers for future help and would recommend them to anyone needing furnace/heat pump repairs/replacements.


Response from Air Handlers Mechanical Services, Inc

"Thank you for taking the time to place a review. We're happy your system is functional and that you're cool again. We appreciate your business and we're happy to have you as a new customer! Best Regards, Kathy Foreman"

VICKI C.
Aug 2014
5.0
Yes, I recommend this pro
$49
Friendly service setting up appointment; prompt service on date promised; good feedback on condition of Heat Pump; and professional closeout of service.  Luckily the checkup went fine and we've had no issues with either heat or A/C since their visit.
Response from Air Handlers Mechanical Services, Inc

"Thank you for the review! We're glad everything is running smoothly. We appreciate your business. Thank you! Kathy Foreman"

Reginald C.
Aug 2014
5.0
Yes, I recommend this pro
$137
My AC unit stopped blowing cold air. Initially I thought that this was due to Dominion Power controlling my AC unit during peak hours. I called up Dominion to see whether or not they were having an event. When they said no I knew I was dealing with a big issue. I called an HVAC company who was referred to me and they came out the next day for a diagnostic. Their initial diagnosis was that the coil in the upstairs unit was leaking (no official leak check was preformed) and that it froze over my compressor which in turn stopped working. The cost to replace the coil and the compressor would be about $2,200. Then they proceeded to say that my unit is no longer energy efficient and that I may as well replace my unit for about $5,500. They wanted an answer by 5pm that day (a Friday) so that they could replace the parts or the unit on Monday, depending on which option I chose. I told them that I was not going to decide without a proposal (and I wasn't going to have them play on my emotions). That they could email it to me. I'm still waiting on that proposal. 
So I go to Angie's List. I saw the $49 diagnostic test deal for Air Handler's. They had great reviews and it was a very good price for the diagnostic, so I purchase the deal and they called to schedule the appointment right away. I had John come to my house to evaluate what was happening. He instructed me to turn on the unit. He said that the compressor is clearly working. That there was no need to replace it. He did say that is was leaking Freon, but that the leak was so small that there was no sense in replacing the coil. He added Freon to my unit. There was another part that needed replacing that was blown out probably due to the bad storms we've been having. He did say that the Dominion power device used to control my unit was unnecessarily tripping my unit on and off. He disconnected it for me as I had requested. He came to check the vent temperatures inside. Low and behold, the unit was blowing cold air. I only paid for the part and labor - $137 total compared to a potentially $5,000+ job quote from the first company.
I will be strongly recommending Air Handler's if anyone has any issues with their HVAC unit and I'm signing up for their maintenance plan as well.
Response from Air Handlers Mechanical Services, Inc

"Thank you so much for taking the time to tell your story! We're glad your system is operating and keeping you comfortable. Best Regards, Kathy Foreman"

John R.
Jul 2014
2.0
$67
7/31/14  A call from the provider points out that I may have misunderstood the quote.  I will take responsibility for that.  His call tells me his heart is in the right place, and he is concerned about, and takes pride in his business.
Response from Air Handlers Mechanical Services, Inc

"I would like to thank you for taking the time to place a review, to talk with us about this review, and to add updated comments. There was obviously some misunderstanding as our quote (in writing) was 2,600, and we apologize if there was any mis-communication in conversations on our part. We absolutely take pride in our work and are concerned about our customer's satisfaction. Again, we appreciate your comments. Sincerely, Kathy Foreman Vice President"

Teresa K.
Jul 2014
5.0
Yes, I recommend this pro
$343
Obviously I am quite satisfied with this company and will be using them again.
Response from Air Handlers Mechanical Services, Inc

"We're glad you are cool and comfortable again! Thank you for taking the time to provide feedback. Best Regards, Kathy Foreman"

Mark C.
Jul 2014
5.0
Yes, I recommend this pro
$2,600
Extremely responsive.  Good professional service.  If only all contractors operated like Air Handlers did, life would be a lot easier.
Response from Air Handlers Mechanical Services, Inc

"We hope your new Mitsubishi ductless system will provide you with the added comfort you were looking for! Thank you for taking the time to review us on Angie's List. Best Regards, Kathy Foreman"

Michelle C.
Jul 2014
5.0
Yes, I recommend this pro
$50
I had been told one day before by another company that we needed a new compressor or a whole new unit. I called Air Handlers for a second opinion since my unit is only seven years old. They were great! They were super prompt and very friendly! JC came out and went over the whole system again. He got it working and it has not stopped since he came out! Thank you Air Handlers!
Response from Air Handlers Mechanical Services, Inc

"We're so happy you're unit is cooling again! Thank you for taking the time to provide feedback on Angie's List. Best Regards, Kathy Foreman"

Sharon B.
Jul 2014
5.0
Yes, I recommend this pro
$89
The technician called before arriving to let me know he was 30 minutes away.  He arrived promptly and used booties to cover his shoes so there wouldn't be anything tracked into my house.  It was raining the day of the service call.  He listened to my concerns about my system and asked and answered questions until I felt he completely understood my reason for the service call.  He ran the furnace for a bit to see why I was concerned with the amount of heat being released into the furnace room and said he would do some research on the model of my furnace to see if other technicians had experienced the same concern from other owners. He also suggested forced air fans for the furnace room to push the heat that builds up in the room to other spaces in the house.  I was very happy with his professionalism, friendliness and attention to detail.  I will use Air Handler's again if and when I need any HVAC work done.
Response from Air Handlers Mechanical Services, Inc

"Thank you so much for taking the time to provide feedback. I hope we can continue to work with you in the future. We appreciate your business. Warm Regards, Kathy Foreman"

Kyle R.
Jun 2014
5.0
Yes, I recommend this pro
$500
unknown
Response from Air Handlers Mechanical Services, Inc

"Thanks so much for providing feedback on Angie's List. We're glad you are cooling again. We appreciate your business. Warm Regards, Kathy Foreman"

Jeanie D.
Jun 2014
5.0
Yes, I recommend this pro
$100
They were great! Ac works and the technicians were very skilled and professional.
Response from Air Handlers Mechanical Services, Inc

"Thanks for taking the time to place a review. I'm glad everything has been resolved! We appreciate your business. Warm Regards, Kathy Foreman"

Genemarie M.
Jun 2014
5.0
Yes, I recommend this pro
unknown
Response from Air Handlers Mechanical Services, Inc

"Thank you for taking the time to provide feedback on Angie's List. We appreciate your business! Kathy Foreman"

Jo K.
Jun 2014
4.0
Yes, I recommend this pro
.
Response from Air Handlers Mechanical Services, Inc

"Thank you for taking the time to provide feedback on Angie's List. We appreciate your business. Best Regards, Kathy Foreman"

Mark H.
Jun 2014
2.0
I hate to be the one to break their perfect string of excellent reviews but this experience just reinforced my and most peoples general dread of getting their heat pumps worked on (this probably goes with car repair also). Josh was very personable, on time and professional. Unfortunately he was either inept or just plain made a mistake in determining the cause of our diminished cooling. I was not at home so my wife conveyed the problem to him. Our air flow out of the registers was decreased so our house was not cooling as quickly and our unit was running longer. The coil had frozen up one time but after I changed the very dirty filters it had not frozen up again but we still had cooling problems. I am pretty sure that the two main causes of the coil freezing up are lack of freon, usually to a leak in the coil or poor air flow across the coil. Josh diagnosed the problem as a likely bad coil and quoted me $1500 - $2000 to fix it after a $100 diagnostic fee to find the leak. He also left me three quotes to completely replace my system. When I did talk to him I asked him if the freon was low. He said he didn't check it because he assumed the coil was leaking. I know my unit is 13 years old and yes something else is likely to break when we replace the coil but the problem wasn't the coil, it was an air flow problem. I have a variable speed fan that decided to only run on one speed so my air flow dropped and that coupled with dirty filters froze my coil. How do I know this? The other service rep I had check out the unit confirmed that there was an air flow problem and the fan was not ramping up. The air coming out of our floor vents was blowing at 60 degrees, something that took about one minute to check and hard for a unit out of or low on freon to do. I realize that if Air Handlers Mechanical had done the diagnostics they would have found out that the the coil was not leaking but Josh was here for some time examining the unit. What he was doing I don't know because the best he came up with was guessing that the coil was leaking. He did spend a lot of time going over various options with my wife. I don't think it was a difficult diagnostic problem. There was no way I was going to pay $1500-2000 to replace a coil on a 13 year old unit so we were close to choosing them to put in a new system. Had we decided to go with a new system I would probably be writing another glowing report about how wonderful there are. A new system fixes any problem, even if it's the wrong problem. Luckily I decided to wait and see what the next tech said because logic says a system with low or no freon shouldn't be blowing cool air. My overall impression, smooth snake oil salesman probably exacerbated by the pregnant pause when I asked Josh if the unit was low on refrigerant. I gave them a C for pricing because we were not charged for the "service call"
Response from Air Handlers Mechanical Services, Inc

"We sincerely apologize for the miscommunication between us. When your wife called, we were under the impression this was an estimate for a replacement system, which we do free of charge. Josh never diagnosed anything with your equipment; he just measured and assessed the system for replacement. He was told that another company was out and diagnosed the system low on refrigerant. Josh mentioned that if the coil was leaking, an option would be to replace the coil instead of replacing the whole system; again, diagnostics or leak tests were not performed by us because he was under the impression you were interested in an estimate for replacement of the system. We are truly sorry for any inconvenience. Kathy Foreman"

Tom D.
Jun 2014
5.0
Yes, I recommend this pro
$240
My heat pump condenser fan stopped running.  So I called Air Handler for an appointment based on their reputation on Angie's List.  Kevin the technician showed up on time and promptly diagnosed my fan problem due to a faulty capacitor.  The replacement price was reasonable, so I went ahead and got it fixed.  The AC is now back to working order and I am very pleased with the service provided.
Response from Air Handlers Mechanical Services, Inc

"Thank you for taking the time to review us on Angie's List. We are glad we could get your unit up and running quickly. We appreciate your business. Best Regards, Kathy Foreman"

Fernando C.
Jun 2014
5.0
Yes, I recommend this pro
$358
John the technician showed on time. His an honest person. I'll be calling this company again in the future.
Response from Air Handlers Mechanical Services, Inc

"Thank you for taking the time to provide feedback. We appreciate your business and hope we can help you again some time in the future. Best Regards, Kathy Foreman"

Kathleen K.
Jun 2014
5.0
Yes, I recommend this pro
$100
unknown
Response from Air Handlers Mechanical Services, Inc

"Thank you for taking the time to review us on Angie's List. We appreciate your business! Best Regards, Kathy Foreman"

Linda W.
Jun 2014
5.0
Yes, I recommend this pro
$69
unknown
Response from Air Handlers Mechanical Services, Inc

"Thank you for providing feedback. We appreciate the opportunity to service your heating/cooling system. Warm Regards, Kathy Foreman"

Nicola G.
Jun 2014
5.0
Yes, I recommend this pro
$49
Air Handlers Mechanical Services, Inc diagnosed the problem with my air conditioner very quickly.  They gave excellent service, were very professional and courteous.  They explained that my air conditioning unit was still under warrantee from the original installer and suggested I contact them to get it fixed.  I would definitely use Air Handlers Mechanical Services, Inc in the future and would recommend them to anyone who needed help with their heating and air conditioning units.
Response from Air Handlers Mechanical Services, Inc

"Thank you for taking the time to provide feedback on Angie's List. We hope your issued will be resolved for you quickly. Thank you for allowing us to provide a diagnosis. Best Regards, Kathy Foreman"

Rick B.
Jun 2014
5.0
Yes, I recommend this pro
$49
It was an Angie's List Big Deal that I purchased. They were good. They were on time and everything went well. The service guy was great. They ended up not doing the work because it was a bigger job and I took bids and went with somebody else. I didn't spend any additional. They came out immediately. I would absolutely use them again. Their price was very competitive.
Response from Air Handlers Mechanical Services, Inc

"Sorry for the delay in responding to your review. We appreciate you taking the time to provide feedback and we appreciate your business. Warm Regards, Kathy Foreman"

Kate M.
Jun 2014
5.0
Yes, I recommend this pro
$8,000
unknown
Response from Air Handlers Mechanical Services, Inc

"Thank you for taking the time to review us on Angie's List. We are so happy everyone is comfortable with the new systems. We appreciate your business! Warm Regards, Kathy Foreman"

Nikhil O.
Jun 2014
5.0
Yes, I recommend this pro
$245
unknown
Response from Air Handlers Mechanical Services, Inc

"Thank you for providing feedback on Angie's List. We appreciate your business and hope we can help you again some time in the future. Best Regards, Kathy Foreman"

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Showing 176-200 of 246

Licensing

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FAQ

Air Handlers Mechanical Services, Inc is currently rated 4.8 overall out of 5.
Air Handlers Mechanical Services, Inc accepts the following forms of payment: CreditCard
Yes, Air Handlers Mechanical Services, Inc offers free project estimates.
No, Air Handlers Mechanical Services, Inc does not offer eco-friendly accreditations.
No, Air Handlers Mechanical Services, Inc does not offer a senior discount.
Yes, Air Handlers Mechanical Services, Inc offers emergency services.
No, Air Handlers Mechanical Services, Inc does not offer warranties.