Meadows Farms Landscaping

"I'm sorry, I have checked our Angie's List account for the past three months and do not show a message or request for a quote from you. We are happy to have one of our landscape designers contact you if you will follow up with your address and contact information. Dave Reed VP Landscape Department, Meadows Farms"

"Thank you for your kind comments."

"We apologize that we did not respond to your request. Unfortunately, we have no record of your email or call."

"Our manager has met with the customer to make changes to correct areas of the landscape that are not satisfactory. Changes were made shortly following this contact."

"Per the issues above, we have taken a look and agreed to change the size of the gravel and address other issues. The "fist sized gravel" was the correct size per our contract, but the customer did not like it, so we're removing it and adding a smaller size. Since this contact, the gravel that was per contract, but not satisfactory, was removed and replaced with smaller gravel."

"We're sorry that you consider Meadows Farms as too high priced. Certainly, there are cheaper options, but Meadows Farms pricing compares favorably with well established landscape companies."

"We apologize for the misunderstanding. Our records indicate that the incorrect charges have been removed per your instructions."

"We're sorry that you are not satisfied with your landscape project. Landscape designers constantly walk the line between having a few too many plants, and having the just completed landscape look too bare, with the customer dissatisfied from the start. We realize that after five years some parts of the landscape will require pruning, and eventually a few plants might grow large enough that a few must b removed. Our landscape design would be pleased to meet to review the landscape to recommend changes."

"We sincerely apologize for the poor service you have received. Meadows Farms will refund the design fee that you paid to our designer, and offer the assistance of another of our designers with no charge for the consultation. If you would like to meet with another of our designers please respond, or contact our Landscape office directly."

"Thank you for your comments."

"Our account manager did contact this customer to inform him that he was unable to meet at the requested time due to a scheduling conflict. For this we apologize, and though we value our customers' time, there are occasionally conflicting demands that force rearranging our schedule. Meadows Farms has received no compensation from this customer, and we expect none. We offer our apology for the cancelled appointment."

"Thank you for your comments."

"Thank you for your critique of our landscape designer. You feedback is valuable to help us evaluate our services. While the hand drawn design is a standard with most landscape companies, the problem that I see is that our designer did not pay adequate attention to your needs or requests. This is your home and property, so your input is critical. Since our designer did not heed your input we have no option but to refund the design fee."

"Thank you for your comments."

"This rainy spring and summer have caused a number of problems with our scheduling. We are able to work through light rain, but with heavier rains there is too great a risk that we cause damage to your property. We apologize that our communications have fallen short, but it appears that your landscape project was completed on July 14."

"Thank you for your repeat business and for your comments."

"Thank you for your comments."

"Thank you for your comments."

"Thank you for your comments and your patience in allowing Kristen to address a few issues."

"We're sorry about the lack of response. We show that an estimate was provided in 2017, but we show no further contact this year. We are attempting to contact you to follow up."

"We apologize for our failure to respond. We pride ourselves on returning calls promptly, and staying on schedule, so this is especially concerning. While we would prefer to have earned your business, we hope that your project goes well."

"Thank you for your comments."