Ayoub Carpet Service logoApproved Pro
Approved Pro

Ayoub Carpet Service

Carpet Cleaning, Oriental Rug Cleaning, Carpet Installation,

About us

For over 70 years, Ayoub Carpet Service® (ACS®) has delivered the most thorough green cleaning possible, helping homeowners refresh and protect their living spaces. Our certified technicians are friendly, experienced, and passionate about top-quality care for carpet, area rugs, and hard surface flooring. We specialize in hand washing rugs at our own in-plant facility, ensuring each piece receives the personalized care it deserves. ACS® also offers expert hardwood floor cleaning, protective coating services, and full refinishing to restore the beauty and longevity of your floors. From deep cleanings and detailed repairs to new flooring installations, we’re here to make everything look Like NEW AGAIN!™

Business highlights

Eco Friendly
Family owned & operated
73 years of experience

Services we offer

Carpet Cleaning, Oriental Rug Cleaning, Carpet & Rug Repairs, Tile & Grout Cleaning, Upholstery Cleaning, and Hardwood Cleaning. Flooring Sales & Installation - Carpet, Custom Area Rugs, Hardwood, Engineered Hardwood, and Luxury Vinyl.

Services we don't offer

Housecleaning.

Amenities

Eco Friendly Accreditations

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

10%

Accepted Payment Methods

  • Financing Available
  • Check
  • CreditCard
Reviews
4.91,167 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
4%
3
1%
2
0%
1
0%

Filter reviews by service

Showing 126-150 of 1167 reviews
Dennis M.
Feb 2017
5.0
Oriental Rug Cleaning
Yes, I recommend this pro
unknown
Response from Ayoub Carpet Service

"Hi Valued Customer, thank you for giving us an A overall in your review. We really appreciate the time you took to give us this review and it's great to see that you were satisfied with your rug cleaning. Have an awesome day!"


LEONARD G.
Feb 2017
5.0
Oriental Rug Cleaning
Yes, I recommend this pro
They did everything as advertised.
Response from Ayoub Carpet Service

"Dear valued customer, thank you for taking the time to write this review. We really appreciate it and we're happy to hear that you're satisfied with the end result you received. We take pride in being very honest and upfront with our customers in order to build a trusting relationship that lasts, so we appreciate you acknowledging that we stayed true to what we advertise. Have a great day."


Christine M.
Feb 2017
5.0
Carpet Cleaning, Oriental Rug Cleaning + 1 more
Yes, I recommend this pro
$400
The rug looked beautiful after they did their work.
Response from Ayoub Carpet Service

"Hello! Thank you for giving us straight A's! We really appreciate it. It's great to hear that your Oriental rug turned out beautifully and that you are satisfied with the cleaning and repair. We look forward to helping you out again with any of your carpet, rug, upholstery, or hardwood cleaning needs. Did you know we offer air duct cleaning now too? Give us a call and try it out! you won't be disappointed."


Elizabeth H.
Feb 2017
5.0
Carpet Cleaning
Yes, I recommend this pro
$400
They're a little high on price. They're punctual and on time. I stopped using another service provider because that provider ruined the carpet, so now I'm using them (Ayoub). They can't really fix what the previous provider already messed up, but they're a little bit better.
Response from Ayoub Carpet Service

"Hello! Thanks for the positive review that you wrote for us. We're sorry to hear your carpet was ruined by a previous company as well. We know we aren't the cheapest company out there, but we truly believe that you get what you pay for in the carpet cleaning industry. We are extremely happy to hear that you decided to use our company when you needed to find a new one. We look forward to helping you out again in the future. Have a great day!"


Robin E.
Feb 2017
5.0
Carpet Cleaning, Oriental Rug Cleaning
Yes, I recommend this pro
$276
Wonderful! I had been putting off having them cleaned until I realized I was having company in a week. I called them and not only did they pick them up the next day but they actually returned them, beautifully cleaned, in 4 days. That is pretty unbelievable. Roozbah Ghanizada and Carlos Hernandez delivered them and even trimmed my existing carpet pad to better fit one of them. They were very meticulous in their delivery and setup. Highly highly recommend them.
Response from Ayoub Carpet Service

"Hi there! Thank you for such a great review! We agree, Roozbeh and Carlos are fantastic! We will forward your compliments along to them. We're so glad to hear that you were satisfied with the service we provided you and we look forward to helping you out again. Did you know we install flooring? Come check out one of our showrooms in Chantilly and Falls Church, VA!"


Douglas P.
Feb 2017
5.0
Carpet Cleaning
Yes, I recommend this pro
$190
Very well. The gentlemen who arrived surveyed the area. I pointed out a large stain that they said they would do their best to remove. They asked if they should 'feather' into the adjacent rooms, and I said sure. They got the stain out (yay!) and there was no telling where the cleaning started or ended. They worked quickly and kept me informed of each step in the process. I gave a 'B' on responsiveness only because I never got an e-mail back when I first used that mechanism for getting an estimate; had to call.
Response from Ayoub Carpet Service

"Hi there, thank you for the great review! We really appreciate you taking the time to write about your experience with us and it's awesome to hear that the stain in your carpet successfully came out. Apologies for our lack of response from the form you filled out, we must have accidentally overlooked it. We strive to keep our great customer service reputation up, but we definitely are not perfect. We appreciate your understanding and look forward to helping you out with any of your flooring, carpet, rug, and upholstery cleaning needs."


Julie J.
Jan 2017
5.0
Oriental Rug Cleaning
Yes, I recommend this pro
$740
I cannot recommend ACS highly enough. I reached out to 3 companies on Angie's List and ACS was the first to respond. This responsiveness continued throughout the experience. We had a very specific window because we wanted our cleaning to coincide with floor replacement and they accommodated us. Pickup and delivery were timely, efficient, and the personnel were helpful and courteous. One note is that we found a bigger discount on their website (20%) than on Angie's List (15%). The rugs came back immaculate with ALL odors gone!
Response from Ayoub Carpet Service

"Hi there, thank you so much for your awesome straight A review. We really appreciate it! It's great to hear you had an exceptional experience with us! We take pride in our customer service, so I'm glad our scheduling accommodations helped make the process of replacing your floors run smoothly. We look forward to helping you out with any of your carpet, rug, upholstery, or hardwood floor cleaning in the future."


Susan O.
Jan 2017
2.0
Oriental Rug Cleaning
They were not very good, unfortunately. They shrunk my carpet. They did not try to rectify the situation. I called about it and there was nothing they could do about it. They said, sometimes they shrink. The price doesn't matter much, if they mess up your order. I can't give them much credit for professionalism.
Response from Ayoub Carpet Service

"Hi there. We are sad to see you weren't satisfied with the work and service you received. I tried to look up your account in our system to check any notes that could help me figure out what may have went wrong, but was unable to find anything dated on 9/15/2015 or any type of negative note. We encourage you to reach out to us with any issues you may still have from 2015 - we will always try to make things right for you. Please feel free to give us a call at 703-255-6000 and we can discuss where to go from here. If, in fact, you may have our company confused with a similar name to ours, which we are not affiliated with, that would be great to find out as well so we can resolve any confusion or miscommunication. Thank you for your time!"


Carmen L.
Jan 2017
5.0
Oriental Rug Cleaning
Yes, I recommend this pro
Personnel was very courteous and helpful and the rugs were cleaned very nicely.
Response from Ayoub Carpet Service

"Dear Member, Wow! Thank you so much for giving us straight A's in your review. That's always awesome to see and we really appreciate the time you took to write this. It's great to see that you were satisfied with the outcome of your rugs. We look forward to helping you out again."


Paul B.
Jan 2017
5.0
Oriental Rug Cleaning
Yes, I recommend this pro
They were punctual, and the cleaning was done well. A couple of very old stains did not come out, which did not surprise us, since they had resisted previous cleanings.
Response from Ayoub Carpet Service

"Dear member, thank you for the A review! We appreciate your kind words and the time it took you to write this. It's great to hear that you are happy with the outcome of your rugs. Old stains can be tough, but we will always try our best to get as much out as possible. We look forward to helping you out again with any of your carpet, rug, upholstery, or hardwood cleaning needs. Did you know we clean sell and install flooring as well? Hope to see you soon!"


Celine M.
Jan 2017
5.0
Oriental Rug Cleaning
Yes, I recommend this pro
The rug looked great !
Response from Ayoub Carpet Service

"Dear Member, thank you for giving us straight A's! We really appreciate it and we are so glad to hear that your rugs look great! Have a fantastic week."


Maria J.
Dec 2016
5.0
Oriental Rug Cleaning
Yes, I recommend this pro
$450
It worked out fine. I ended up not getting it back for Thanksgiving. It wasn't because they didn't work timely, it was because I was really busy and it took me a while to call them to come pick it up. The big deal was for a smaller rug than mine. My rug was larger so I paid a couple of hundred dollars. They did a great job on the cleaning and it was completely upfront. They moved and put the rug back down with my furniture. I would use them again for sure. My interaction with them was great. They were very professional and courteous. The work turned out great. I had spots on my rug and they got them all out. It wasn't like a super duper deal but I got what I paid for. I did have some issues with the return date.
Response from Ayoub Carpet Service

"Dear Member, thank you so much for taking the time to write this review. We appreciate your kind words and willingness to use us again. We apologize that your rug was not back to you before Thanksgiving, and we completely understand how busy you must have been over the Holidays. We strive to exceed our customers expectations, so your feedback is very valuable to us. Thanks again and we look forward to seeing you again."


Henriette G.
Dec 2016
5.0
Carpet Cleaning
Yes, I recommend this pro
unknown
Response from Ayoub Carpet Service

"Dear member, thank you for giving us an A rating! It's great to see that we met your expectations."


Jeffrey B.
Dec 2016
5.0
Carpet Cleaning
Yes, I recommend this pro
$300
They do good work.
Response from Ayoub Carpet Service

"Dear valued customer, Thank you for your kind words, they mean a lot to us. We appreciate you taking the time to post this review and it's great to see that you're satisfied with the cleaning of your area rugs. We look forward to seeing you again."


Claudia G.
Nov 2016
5.0
Carpet Cleaning
Yes, I recommend this pro
$790
Excellent job! Jay and David were extremely efficient and professional. The carpets look so much better!!
Response from Ayoub Carpet Service

"Hi [Member Name Removed], thank you for taking the time to write this review. We really appreciate you giving us all A's. We agree, Jay and David are great at what they do! It's great to hear that you're satisfied with your carpets. Have a great rest of your day."


Laura F.
Nov 2016
5.0
Oriental Rug Cleaning, Carpet Installation
Yes, I recommend this pro
$330
Both carpets came back very clean. I did a bunch of research on the proper way to clean oriental carpets and then questioned them to make sure they were following what seems to be the best practices. They offered that I could come visit their facility to see. I can't tell where the carpet was mended, because they did such a good job. One of the oriental carpets had the hem glued under, not sewn down and they didn't notice that. So it came back with the side edges hanging out (no longer turned under by the glue). When I pointed it out to the delivery guy, he told me what I needed to do to fix it myself. I'm sure they would have taken it back with them to the plant and I could have paid to have it fixed, but I did it myself because it was pretty simple.
Response from Ayoub Carpet Service

"Hello. Thanks so much for your kind words, we really appreciate you taking the time to write this review. We've been in business for 65 years and we definitely take pride in how knowledgeable our technicians are! It's great to hear that you chose us for your rug cleaning after all the research you did. We are willing to go above and beyond to make things right if something ends up less than satisfactory. I'm glad the issue with your rug hem was an easy fix. Please let us know whenever you need another rug cleaned, we'd be happy to help you out again."


Stanislaus A.
Nov 2016
5.0
Carpet Cleaning
Yes, I recommend this pro
unknown
Response from Ayoub Carpet Service

"Thanks so much for your A rating! We love seeing happy customers and appreciate you taking the time to post this."


Jane A.
Oct 2016
5.0
Carpet Cleaning
Yes, I recommend this pro
Ayoub Carpet Service's service was excellent. Very good.
Response from Ayoub Carpet Service

"Dear Member, Thank you for the 'A' rating, we are glad that you are happy with your service experience. We appreciate your business and hope to serve you again soon. Sincerely, Ayoub Carpet Service"


Kevin W.
Oct 2016
5.0
Carpet Cleaning, Flooring + 3 more
Yes, I recommend this pro
$1,100
This was the second time we've used ACS, and they again performed magnificently. Our furniture had been in long-term storage for 15 years, and the floors had the deep-ground wear-and-tear of a home serving as a rental property for 15 years. The friendly and polite team of two arrived on time, worked efficiently and carefully, and treated our home and effects with care and sensitivity. Their attention to detail and clean-up were exemplary. Both the main office scheduler and the team lead had excellent advice and tips. Our floors and furniture look like new. This company is great.
Response from Ayoub Carpet Service

"Dear Member, Thank you for taking the time to write this review. It's always great to hear that our customers continue to use our services and continue to be pleased with the results. We really appreciate your kind words. Sincerely, Ayoub Carpet Service"


George S.
Sep 2016
5.0
Carpet Cleaning
Yes, I recommend this pro
was on time complete job on time.
Response from Ayoub Carpet Service

"Dear Member, Thank you for the A rating, it means a lot to us! We respect your time so it's important to us to hear that our technicians were punctual. We look forward to serving you again in the future. Have a great day. Sincerely, Ayoub Carpet Service"


Ryan B.
Sep 2016
5.0
Carpet Cleaning
Yes, I recommend this pro
unknown
Response from Ayoub Carpet Service

"Dear Member, Thank you for the A rating. It's great to see that you were overall satisfied with the service we provided you. Have a great day! Sincerely, Ayoub Carpet Service"


Lavona G.
Sep 2016
5.0
Carpet Cleaning
Yes, I recommend this pro
.
Response from Ayoub Carpet Service

"Dear Member, Thank you for your A rating. Our reputation means everything to us, so thank you for contributing to our positive image. We look forward to helping you out with any of your cleaning or flooring needs again. Sincerely, Ayoub Carpet Service"


Michael K.
Sep 2016
5.0
Carpet Cleaning, Carpet Installation
Yes, I recommend this pro
$658
I scheduled my appointment via email with Lisa from the Chantilly office since I do not have access to my phone at work. She was very responsive and gave me a quote and pick up day within a few hours. The guys from Ayoub came almost at exactly the beginning of the four hour pick up window on the appointed day. Rather than trying to make the hard sell, the Ayoub tech explained the best solutions for my carpets including fixing a potentially serious problem with the fringe on one and providing protectorant on a large carpet that goes under our dining room table. The tech was able to provide updates to the cost estimate immediately on site and, importantly, he was dead on with those estimates. I used a 15% off coupon from Angie's List. The carpets look great, almost like the colors have been turned up! I will definitely use them again for all future carpet cleaning and repair.
Response from Ayoub Carpet Service

"Dear Member, Wow! Thank you so much for your kind words and A rating. It genuinely means the world to us. It's great to hear that your entire experience with us ran smoothly and efficiently and that we met your expectations. It's also great to hear that we could accommodate you via email. That's fantastic! Thank you again for all your wonderful compliments and we look forward to serving you again. Sincerely, Ayoub Carpet Service"


Nora M.
Aug 2016
5.0
Carpet Cleaning
Yes, I recommend this pro
unknown
Response from Ayoub Carpet Service

"Dear Member, Thank you for taking the time to give us an A rating. It's great to see that you were satisfied with the service we provided you. We look forward to serving you again. Sincerely, Ayoub Carpet Service"


Jo-Ann S.
Aug 2016
5.0
Carpet Cleaning
Yes, I recommend this pro
$240
Great. The technician came in a timely fashion, explained process and told me how to handle this type of stain in the future. He was polite and professional.
Response from Ayoub Carpet Service

"Dear Member, Thank you for the A rating! Our skilled technicians are highly knowledgeable in what they do, so it's always good to hear that they take the time to educate our customers. Your kind words mean a lot to us. Thanks again. Sincerely, Ayoub Carpet Service"

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Showing 126-150 of 1167

Licensing

Bonded

Insured

Licensed*

Trade License Number

2705138399

Trade License Locale

VA

Trade License Authority

Virginia Department of Professional and Occupational Regulation

Trade License Expiration

02/28/2023

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Ayoub Carpet Service is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: 9:00 AM - 2:00 PM Sunday: Closed
Ayoub Carpet Service accepts the following forms of payment: Financing Available, Check, CreditCard
Yes, Ayoub Carpet Service offers free project estimates.
Yes, Ayoub Carpet Service offers eco-friendly accreditations.
No, Ayoub Carpet Service does not offer a senior discount.
No, Ayoub Carpet Service does not offer emergency services.
Yes, Ayoub Carpet Service offers warranties.
Ayoub Carpet Service offers the following services: Carpet Cleaning, Oriental Rug Cleaning, Carpet & Rug Repairs, Tile & Grout Cleaning, Upholstery Cleaning, and Hardwood Cleaning. Flooring Sales & Installation - Carpet, Custom Area Rugs, Hardwood, Engineered Hardwood, and Luxury Vinyl.
Housecleaning.