TAG Home Management, LLC

TAG is not only unresponsive and Liszt but also extremely unethical. Greg Tomlin Sr. and his sidekick Morgan White need a serious lesson in customer service. Before you open a can of worms with these two clowns look elsewhere and save yourselves a ton of headaches.

I can not recommend TAG Home Management. I believe them to be an unethical business with the sole purpose of taking money from tenants and transferring that to landlords. The welfare of the tenants is not a concern for Greg Sr and his employees. They only respond to one word, "water." Any other concern, complaint, or question is frankly nothing they will deal with. We rented a large home for three years from TAG and we took care of it as if it were our own. As landlords, we know how we'd want our property to be treated. I am a 20 year veteran, a landlord of several homes, and tenant in several homes during my time in the service. We conducted our time in the home with honesty and transparency. We were very communicative with TAG. We thought we had a professional relationship with Greg Sr. We were respectful and curious at all times. But as the months and years passed, and when we moved out especially it became clear, TAG is no more than a rent collection service. First, they rented a home in which the windows were painted shut from the outside. Something we didn't notice until after move in, and a fire danger in case one needed to leave the house in an emergency. And something they never corrected during our time there. The gas stove igniters continued to 'click' even after the gas stove was ignited. It was loud and quite a nuisance. They did nothing about it. In our lease, we were promised leaf clean up service (as the house was surrounded by trees). Despite our request, they never honored that portion of the lease. After our move out, we tried to reach out to TAG, but they blew us off. Greg Sr and Greg Jr wont return our calls. And they are unwilling to discuss any of our concerns. During our pre-inspection move out, Greg Jr left us with the impression that we had done well getting the property ready. However, Greg Jr did not conduct the post move out inspection. It was Morgan, who had not been in the property until that point. She proceed to deduct from our deposit items that completely took us by surprise. Furthermore, she never contacted us to clarify her findings. She simply charged us. One example is a toilet paper holder. Our movers had packed it accidentally. Rather than call us to see where it might be, she proceeded to have a handy many install a new one and charge us $350 in an un-itemized receipt. She claimed there were holes in the ceiling, but provided no proof. During our time there, we coordinated with the owners to have a new refrigerator installed. The 23 year old original fridge was placed in the basement as the owner did not want us to get rid of it. After move out they charged us $215 dollars to have the landlord's own property (the fridge) removed. The house came with a washer and dryer that were rusting on the inside and very old. In coordination with TAG, we paid appliance movers to place them in the basement and return them when we moved out. They were never operated. Morgan proceed to charge us nearly $350 to have the dial replaced and repaired. We felt completely taken advantage of. We were left frustrated and angered by TAG and their unwillingness to even discuss anything after move out. This review is seemingly my only recourse, to warn other tenants about TAG and their shady business practices. I would be more than willing to discuss this with anyone, especially TAG, or anyone else thinking of using their "service."