Falcon Roofing Inc. provides quality Roof Installation and Repair, New Gutters, and much more. Located in Burke, Virginia, we have a Class A License and 40+ years experience in all aspects of Roofing Sales, Installation and Repair. We serve all of Fairfax and Arlington County. When it's time for a new roof, we will provide you with total roof replacement or if you need a repair we will match your existing roof materials as close as possible.
& attic fans., Roofing, shingles, skylights, slate, tin metal roof repair & coating. New gutters
Yes
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
94% | ||
4% | ||
1% | ||
0% | ||
0% |
"This customer informed us that her roof had been leaking for a year. She said she had another roofing company and a mold inspector come over to her house and neither one could find the source of her leak. We informed her at this time that we were over whelmed with customers because of all the heavy rains and could not give her an appointment date. We told her we would try to fit her in between our scheduled appointments when we were in her area. Please keep in mind that we can not work on rainy days and it pushes all appointments back. We kindly asked her to call us to let us know if she got another company to come out before us and we would remove her from our list. We are disappointed with the customers review on our company and now we have an F on our record for a customer we have never met or did any work for. We are a small family owned business and do our best to meet the demands of our customers."
"The customer called on May 31 and stated he had a leak. We told him we had a very busy schedule due to all the rain. We informed him clearly that we were not scheduling appointments at this time. Within an hour we called him back and left him a message that we would be in is area later that day. I left a message stating that we could come over that day and look at his roof and to please return our call. We never heard anything back from this customer until June 14th. He then stated to me on the phone that I had given him an appointment for June 3rd on our initial conversation. I informed him that I personally took that call and never set an appointment. I told him that we left the last message and never heard back from him. At this point the customer threatened us with a bad review from Angie's List. I responded to the customer by saying If you would go back and look at our Angie's List reviews you would see that the majority of our reviews are A's. This is because we do everything we can to help our customers. The customer stated that he would be giving us a bad review an Angie's List and hung up."
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.