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About us
Colonial Cleaning Company offers a wide range of options to fit your needs and budget. If you need more time to call your own or physically are unable to do household chores we have a plan for you. Colonial Cleaning Company specializes in professional cleaning. We do home cleaning, office cleaning, and commercial buildings. If you have a 1000 square foot apartment, small office or large commercial space we are the cleaning service you have been looking for.
Business highlights
Emergency services offered
19 years of experience
Services we offer
Spring & Fall cleaning, You get the same cleaner on every visit! Weekly, bi-weekly, commercial buildings, construction cleaning, garage cleaning, general housecleaning services, home cleaning, ironing, laundry, move out cleaning, office cleaning, power washing, window washing
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.430 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 70% | ||
| 13% | ||
| 10% | ||
| 3% | ||
| 3% |
Showing 1-25 of 30 reviews
Pete B.
Apr 2017
Small problem but was taken care of
Response from Colonial Cleaning Company
"Thanks so much mr [Member Name Removed]. I appreciate clients like you that if everything doesn't look just right that let us make it right! We hope you'll use us on the future. We appreciate your business."
Beryl K.
Apr 2017
Maxine, the owner, was very nice and very responsive.I worked with this company for several months trying to give them a chance. Maxine sent numerous different teams to my house, each team leaving something undone. I never knew when or if they would show up, I requested that they stay out of my curio cabinet, only to come home to find a broken piece of crystal. I then found pieces of a vase that they never told me they broke. They were supposed to do a "spring cleaning" that I paid extra for, supposedly they were at my house for 6 hours, came home to numerous items not cleaned, furniture, and stairs not vacuumed, laundry room not cleaned. The last day of their employment they were 4 hours late, 3 people showed up, stayed 45 minutes. The showers, the second bathroom, the laundry room, kitchen sinks and stairs were left filthy.
Response from Colonial Cleaning Company
"We actually had your home for years over 2 years. We tried very hard to work around your day changes as well. When anyone needs a day of the week change it is hard to keep the same team. I offered to pay for your broken item several months ago and you never allowed me to do that. Tina was asked to clean those items. Your deep cleaning you were not charged for. I returned your check. I wish you the best of luck and I'm sorry you left us disappointed."
Pamela B.
Dec 2016
Had us scheduled for wrong day.
Rionne H.
Jun 2016
unknown
Rudolph T.
May 2016
Tech came in, introduced herself and asked for directions and expectations. She then went right to work and continue for the full 3 hours.
Mark F.
May 2016
unknown
Nate B.
Mar 2016
I'm surprised at the other negative reviews, please don't let it deter you. I found out about Colonial Cleaning from a Williamsburg Facebook group where someone had recommended them. So I checked out their website and I thought it looked good. I filled out info on the Colonial Cleaning website and Maxine got back to me right away. We scheduled a cleaning and the employees showed up on time and were ready to go! These are professional cleaners, they are way more efficient than I could be and they worked straight for over 2 hours. The house looked great!! They had no problems with me asking if they'd use my natural cleaning products. This isn't like a lady who feather dusts and tells you about her weekend, this is a professional cleaning crew who are ready to start and know what they're doing and they're really good at it. And they're very kind. Maxine said the team that cleaned my house has been with her for years, which is nice to know the turn over rate is low. Her website says she gives background checks, amongst other things. We are really happy and hope to continue with this service for a long time!! Thank you!
Paul P.
Feb 2016
unknown
James K.
Feb 2016
unknown
Response from Colonial Cleaning Company
"We were so happy to help you. It's stressful putting a home on the market. I'm glad you found value in this! We love making lives easier."
Beryl K.
Feb 2016
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Karen R.
Jan 2016
unknown
Response from Colonial Cleaning Company
"Correct. When you do not have to pay irs, taxes, work comp, and one million dollars in liability coverage you can defiantly afford to be cheaper. We do offer 3 hours for $100.00. I'm so sorry there wasn't value in it for you. The good thing to consider is if one of my staff is injuried or causes damage our insurance covers. Some one under the table you may be held responsible under your home owners insurance."
Kevin M.
Nov 2015
unknown
Response from Colonial Cleaning Company
"I'm so sorry you were not happy with our service. We still would be interested to know what we did wrong. We would welcome opportunity to make right."
Rob S.
Aug 2015
very well. i 'd like to use the service again
Rionne H.
May 2015
A wonderful experience. The cleaners quick, quiet, and efficient. I was very pleased.
Response from Colonial Cleaning Company
"We loves helping you!!!! Call us anytime!"
Linda M.
Mar 2015
unknown
Response from Colonial Cleaning Company
"Thank you so much! We love you [Member information removed]! Thank you for the referrals and faith in us. We love you. So blessed"
Barbara L.
Mar 2015
unknown
Alison F.
Mar 2015
We had a baby in October, and wanted to find some temporary work around the house to help keep things clean while we settled in to a new routine. After reading so many positive reviews on Angie's List, I called the owner Maxine for a quote. She could not have been more pleasant or accomodating to work with in coordinating time for someone to come out. She reassured me that the same person would always be at our home and quickly quoted rates for our home ($100 for the first 3-hour visit, $80 for subsequent 2-hour visits based on a bi-weekly schedule.)
Carmen has now been to our home 6 times and she does such a great job. My husband and I are both very comfortable with her being in our home and she is very thorough in her work.
We will be switching from 2x/month to once a month starting in March 2015 because things are settling down around our home, and I believe the rate is increasing slightly to ~$90/visit.
Bottom line: I would not hesitate to recommend Colonial Cleaning to others for their superior quality, service and prices.
Carmen has now been to our home 6 times and she does such a great job. My husband and I are both very comfortable with her being in our home and she is very thorough in her work.
We will be switching from 2x/month to once a month starting in March 2015 because things are settling down around our home, and I believe the rate is increasing slightly to ~$90/visit.
Bottom line: I would not hesitate to recommend Colonial Cleaning to others for their superior quality, service and prices.
Sue H.
Jan 2015
unknown
Kathy H.
Jan 2015
Outstanding service! Maxine went the extra mile to help us in getting our house cleaned up on very short notice just before Christmas. They were very thorough, extremely polite, and all at a very good price. We absolutely recommend CCC!!
Michael G.
Oct 2014
The cleaners were pleasant and professional. They arrived on time and did a great job cleaning my house. Fixtures look like new. Everything is tidy and very clean. It was like magic. I mean everything is eye popping clean. I am definitely going to use them again!
Robert C.
Oct 2014
Scheduling the cleaning was easy. On the day of the work, Maxine called to say that the crew would be late and gave me a new time. They arrived on time. The cost of the service was greater than initially expected, but that was because the crew did more than the "special" offered. We agreed on the cost before the work began and Maxine lived within that cost. The work was done thoroughly and efficiently. I had asked that the house be left sparkling, and it was.
Robert P.
May 2014
.This company is great. I needed someone to help take care of the house when my wife had surgery on her foot. I called and spoke to Maxine and made an appointment for her to visit the home for an estimate. She arrived on time took the time to listen to what I needed and suggested a schedule that fit my needs. She did not try to pressure me into services I did not need or want.
This has worked out better than I could have expected. Her personnel arrive on time and do a terrific job. They are meticulous and pay a great deal of attention to detail. When our regular person could not make it one week because of illness, a replacement was sent with the same great outcome and level of attention I had became used to. At the end of my wife's recovery I intend to continue to use Colonial Cleaning Company on a regular basis.
This has worked out better than I could have expected. Her personnel arrive on time and do a terrific job. They are meticulous and pay a great deal of attention to detail. When our regular person could not make it one week because of illness, a replacement was sent with the same great outcome and level of attention I had became used to. At the end of my wife's recovery I intend to continue to use Colonial Cleaning Company on a regular basis.
Linda M.
Feb 2014
First week was just okay which I spoke to Maxine about it, it was just a bad week with schedules messed up due to weather. I now have my regular person and she is wonderful, does a complete and thorough job. She even vacuumed my cat's bed which is in a chair in my bedroom. She comes in gets right to work and does not waste any time getting the job done. I would highly recommend Colonial Cleaning Maxine will make sure you are happy with your service.
Donnie L.
Jan 2014
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Earnie W.
Dec 2013
very responsive. The owner is a get it done no excuses . Pleasing to talk with.
Licensing
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FAQ
Colonial Cleaning Company is currently rated 4.4 overall out of 5.
Colonial Cleaning Company accepts the following forms of payment: CreditCard
Yes, Colonial Cleaning Company offers free project estimates.
No, Colonial Cleaning Company does not offer eco-friendly accreditations.
No, Colonial Cleaning Company does not offer a senior discount.
Yes, Colonial Cleaning Company offers emergency services.
No, Colonial Cleaning Company does not offer warranties.