Colonial Cleaning Company
About us
Colonial Cleaning Company offers a wide range of options to fit your needs and budget. If you need more time to call your own or physically are unable to do household chores we have a plan for you. Colonial Cleaning Company specializes in professional cleaning. We do home cleaning, office cleaning, and commercial buildings. If you have a 1000 square foot apartment, small office or large commercial space we are the cleaning service you have been looking for.
Business highlights
Services we offer
Spring & Fall cleaning, You get the same cleaner on every visit! Weekly, bi-weekly, commercial buildings, construction cleaning, garage cleaning, general housecleaning services, home cleaning, ironing, laundry, move out cleaning, office cleaning, power washing, window washing
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 70% | ||
| 15% | ||
| 5% | ||
| 5% | ||
| 5% |
"Thanks so much mr [Member Name Removed]. I appreciate clients like you that if everything doesn't look just right that let us make it right! We hope you'll use us on the future. We appreciate your business."
"We actually had your home for years over 2 years. We tried very hard to work around your day changes as well. When anyone needs a day of the week change it is hard to keep the same team. I offered to pay for your broken item several months ago and you never allowed me to do that. Tina was asked to clean those items. Your deep cleaning you were not charged for. I returned your check. I wish you the best of luck and I'm sorry you left us disappointed."
"We do not do work in glen allen"
Tech came in, introduced herself and asked for directions and expectations. She then went right to work and continue for the full 3 hours.
"We were so happy to help you. It's stressful putting a home on the market. I'm glad you found value in this! We love making lives easier."
"Correct. When you do not have to pay irs, taxes, work comp, and one million dollars in liability coverage you can defiantly afford to be cheaper. We do offer 3 hours for $100.00. I'm so sorry there wasn't value in it for you. The good thing to consider is if one of my staff is injuried or causes damage our insurance covers. Some one under the table you may be held responsible under your home owners insurance."
"I'm so sorry you were not happy with our service. We still would be interested to know what we did wrong. We would welcome opportunity to make right."
"I received and made several calls back and forth from you regarding cleaning an oven. I actually spoke to you several several times. My out last message was asking for a price which was from your cell phone. I called you back and left a message with the price and ask if that was ok and to please confirm the price was acceptable and what payments we accept. I did not hear back from you so therefore thought your didn't wish to have us come. I was even dropping to a one hour rate when we usually have a two hour minimum. I'm very sorry and shocked that you felt this way. Best wishes to you and I'm sorry you feel this way after our repeated conversations about the oven. Blessings to you."
"We loves helping you!!!! Call us anytime!"
"I'm very sorry for your disappointment. I was under the impression that you were not at the home per our conversation, they were going to have to wait I was under impression at 430 you were 45 minutes away )-; We booked this day of your closing which I'm sure was very stressful. If I had know you were disappointed in the cleaning I could have sent them back or not charge you full prize. I know from our conversation you thought the house would have been left clean and it wasn't and it wasn't fair it fell on you. I will refund a portion of your cleaning. You were charge $150 for that square footage and no washing or walls were discussed. The appliances, cabinets, etc were to be included as well as the floors, bathrooms. I'm sorry you fill this way. Blessings to you in your new home."
"I'm so sorry mr [Member Name Removed]. You have used our services a few times for a year or more. We have appreciated that. You have always had the same cleaner Carmen for each visit. As I explained the home before you took longer than normal. We can't be in a 1/2 hour window in the middle of the day. On some occasions she has waited an hour to meet time windows. This time I should have book you for later in the day or evening perhaps when you have more time. The only way I can guarantee an exact time is if you are first thing in the morning. The girls can't rush through and try to be prompt. We try very hard to be prompt. Carmen didn't answer her phone in the home she was cleaning to give me an update. We rarely answer or text a call when we are cleaning someone's home. Again I'm sorry for the inconvience on this visit. In the future I would be more clear and book much later for you as I didn't realize until to late that there was 30 min lunch break. Blessings to you always"
"Thank you so much! We love you [Member information removed]! Thank you for the referrals and faith in us. We love you. So blessed"
Carmen has now been to our home 6 times and she does such a great job. My husband and I are both very comfortable with her being in our home and she is very thorough in her work.
We will be switching from 2x/month to once a month starting in March 2015 because things are settling down around our home, and I believe the rate is increasing slightly to ~$90/visit.
Bottom line: I would not hesitate to recommend Colonial Cleaning to others for their superior quality, service and prices.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
17695 Stage Rd, Barhamsville, VA 23011
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