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Dominion Electric Supply Company, Inc.

5.0(
1
)
Light Fixture Installation, Electric Vehicle Charging Station Installation - Materials Provided by Consumer, EV Charging Station Installation,

About us

Dominion Electric has been serving professionals and homeowners in the Washington D.C./Baltimore area for 75 years. Independently owned and locally operated, our comprehensive inventory, combined with a team of highly experienced professionals focused on providing personalized service, has earned us the reputation as the partner to turn to for projects large and small. This location has a retail lighting showroom as well as a supply counter, will call, and commercial quotations. HOURS: lighting showroom: M-F 8:00 am to 5:00 pm Saturday 9:00 am to 3:00 pm supply counter: M-F 6:00 am to 5:00 pm Saturday 7:30 am to 3:00 pm We have two other retail lighting showrooms in the area: 14605 Lee-Jackson Hwy, Chantilly, VA, 20151 (703) 631-8300 and 8610 Cherry Lane, Laurel, MD 20707 (301) 470-2121.

Business highlights

85 years of experience

Services we offer

Lighting layouts, consultations, controls, energy saving products & electrical supplies. Please remember, fans, fixture selection and design, lighting design takes time. We suggest making an appointment for consultation with blue prints and plans.

Accepted Payment Methods

  • CreditCard
Reviews
5.01 Reviews
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Showing 1-1 of 1 reviews
Parbury S.
Dec 2014
5.0
Yes, I recommend this pro
$100
unknown
Abigail E.
Jun 2014
5.0
Yes, I recommend this pro
$600
Had an excellent experience with Dominion Electric. We went there to buy under cabinet lighting, and the woman who helped us also gave us an impromptu design consultation which included some great tips that we ended up incorporating into our kitchen remodel design. Great inventory and selection, very friendly and professional. We will go there for lighting moving forward.
Karen B.
Jun 2014
5.0
Yes, I recommend this pro
$3,000
Our electrician encouraged us to go to Dominion Electric to buy our fans since the ones we have from the local orange Mega mart no longer work. We went to Dominion and their sales staff is very professional. Our sales woman did not try to sell us anything and made copies of several fan models for us. We showed them to our electrician and then went back to Dominion. We made sure to see the same sales person who recognized me and then said, and quot;Thank you for coming back. and quot; You don't hear this very often. Dominion is more expensive but the warranties are better and the sales staff is far more knowledgeable than the mega mart. I would go back there if we had further needs. They have an amazing selection of lights to suit all needs.
Response from Dominion Electric Supply Company, Inc.

"Thank you so much for the feedback and for taking the time to let us know how we are doing. Sincerely, Patricia Jordan Marketing Manager"

Ray T.
Jan 2014
1.0

I went to this store to create and place an order for lighting for a new home theater room and rest of the basement area. the order was to include a large number of recessed lights, undercabinet lights, and a home automation control system that could be operated via ipad. I made an appointment with a sales rep (who turned out to be one of the managers I was told). I brought in a detailed design showing all of the lights needed and only needed help selecting the final products and placing the order. the person was not familiar with the home automation products available to control lighting from an ipad. I waited 2 weeks to contact them after not hearing anything. I was told the person that I met with was on a business trip for 2 weeks, and there was no record of my order. I waited for another 2 weeks and still was not contacted by the person despite an email request and phone calls with another sales rep. bottom line - abysmal customer service and poor knowledge of current industry trends.


Response from Dominion Electric Supply Company, Inc.

"Thank you for your feedback. We'd like to apologize for the bad experience you had with us. We do our best to make sure everyone has a pleasant shopping experience and assure you that we have already shared your post with our sales team. If you'd like to discuss this further, we'd love to talk to you. Jim Pishner, Executive Vice President Operations, works very closely with the showrooms and would be happy to assist you. His number is 703-536-4400 extension 3385. Thank you for giving us the opportunity to better deliver on our commitment to take care of the customer. Sincerely, Patricia Jordan, Marketing Manager"

Diane G.
Nov 2013
2.0
Absolutely no customer service.  They don't care if you're there or not.  Lots of people sitting at desks.  No one interested in customer service or communication.
Response from Dominion Electric Supply Company, Inc.

"Thank you for your feedback. We'd like to apologize for the bad experience you had with us. We do our best to make sure everyone has a good shopping experience and assure you that we have already shared your post with our sales team. If you'd like to discuss this further, we'd love to talk to you. Jim Pishner, Executive Vice President Operations, works very closely with the showrooms and would be happy to assist you. He can be reached at 703-536-4400 extension 3385. Thank you for giving us the opportunity to better deliver on our commitment to take care of the customer. Sincerely, Patricia Jordan Marketing Manager"

Robert V.
Sep 2013
5.0
Yes, I recommend this pro
After several years, we were having trouble with a fixture and two caps, which had cracked. The electrician who had installed the lighting originally told me it was a factory problem and that I should call Dominion. With the original receipts in hand, Dominion worked with the manufacturer and arranged replacements. Mary Rudy was amazing and I can't praise her and Dominion enough. This was the way businesses used to be run!

Cynthia D.
Jul 2013
5.0
Yes, I recommend this pro
$2,000
He was able to help me and everything went well ordering my items. They have a great selection to choose from.
Tom J.
Jul 2012
2.0
$200
The first time I visited I got great customer service. A lady on the showroom helped out and did a great job explaining options for my lighting project. However, the second, third and fourth time I visited it was nearly impossible to get help. Like the previous comments there were plenty of salespeople sitting at their desks, they just didn't seem to want to deal with customers. The service desk in the back is a bit better, but you need to know exactly what you want as they are used to dealing with professionals.
Erin W.
Apr 2012
5.0
Yes, I recommend this pro
$1,000
Excellent quality merchandise, nice showroom in convenient location. Service in the showroom was a little slow on a busy Saturday, but that's to be expected. We used our own electrician to install.
JO ELLEN W.
Sep 2011
1.0
$800
I'll never go back to Dominion after I receive my new shipment -- which I didn't want to get from them, but they would not refund my money even though they gave me a defective light fixture.
CATHERINE R.
Feb 2011
1.0
My husband and I are currently remodeling our kitchen. We were in search of lighting fixtures. We visited this showroom and spent well over 45 minutes without one single individual acknowledging we were there. While several people were working with customers, there were others sitting at their desks avoiding our eye contact. Obviously, this company doesn't need any new business and the economy must not have affected their sales. If their process is you need to make an appointment, then shouldn't someone have the decency to advise potential customers of their process? Not one person said, "we'll be right with you," NOTHING. We get better treatment at the big box stores..........Don't waste your time.
Elizabeth B.
Aug 2010
1.0
I will never go back to Dominion Electric Supply Co. They have lost my business forever.
Mat D.
Sep 2008
5.0
Yes, I recommend this pro
$330
I made an appointment with Erin and sent her pictures and a description of the area. She worked with me for an hour to discuss my options. I purchased the fixtures through her and, while probably slightly more expensive than I could have gotten online, it was more than made up for in the time she spent discussing design options with her. The prices I received reflected the fact that I was referred to her through my electrician (i.e., I received his prices, rather than the prices one would get off the street).
SUSAN F.
Aug 2008
5.0
Yes, I recommend this pro
$800
Great.
KAREN H.
Jul 2008
5.0
Yes, I recommend this pro
$200
They were very prompt. I felt like their prices were very much reasonable. They did an excellent job at installing the outlet. They cleaned everything up.
LYDIA W.
Feb 2008
5.0
Yes, I recommend this pro
Elaine was very patient and generous with the time she gave to my husband and me. Dominion accepts your returns graciously, without any hassles, too. They are competitively priced (no bargains here, unless you find an item you love that is on sale.) I recommend Elaine to anyone with lighting needs.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Dominion Electric Supply Company, Inc. is currently rated 5.0 overall out of 5.
Dominion Electric Supply Company, Inc. accepts the following forms of payment: CreditCard
No, Dominion Electric Supply Company, Inc. does not offer free project estimates.
No, Dominion Electric Supply Company, Inc. does not offer eco-friendly accreditations.
No, Dominion Electric Supply Company, Inc. does not offer a senior discount.
No, Dominion Electric Supply Company, Inc. does not offer emergency services.
No, Dominion Electric Supply Company, Inc. does not offer warranties.

Contact Information

5053 Lee Hwy, Arlington, VA 22207

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