Lawn Mate Quality Lawncare

This is a small company with low overhead. Correspondence is by phone and billing is usually done by service providers leaving bill on door at time of service; I signed no contract but paid by service. Over four years, cost of service increased by about 20 to 25 percent. I had used the company for four years, was satisfied with the lawn, and in spite of cost recommended them to a friend. I live in a townhouse and my yard is no more than about 12x12 ft. They fertilize grass and shrubbery. I later discovered they charged my friend significantly less ($73 vs $93) for a yard about 20 times the size of mine. When I called to discuss the disparity my calls were not returned. When they called to remind me of upcoming service, I left a message to not perform the work. They performed anyway and left a bill. I called a number of times to dispute the bill and received no return call. Several months later, I received a letter from a collections company and disputed the bill complaining of being overcharged. The owner/president finally contacted me and said he never got any messages. Even though I don't believe my messages were not received, I agreed to split the bill ($43) to resolve the collection problem. I discontinued service and would not recommend this company.

They call and keep me informed several days before they come and I can also change their appointment date as per my convenience. Their pricing is fairly reasonable as well. They don’t blanket the lawn with weed killers and do spot treatment. The quality of their work is good and I have been satisfied with their service.