Rooftop Chimney Sweeps

Great! They said they'd arrive between 8 and 8:30 am. They arrived around 8:15. They put covers on their shoes to protect our floors/carpets. They explained everything they were doing. They did the inspection and said that a cleaning wasn't necessary. They did recommend having the exterior of the chimney clear-coated to seal/protect the bricks. We opted to not do that at this time - the price for that service was $300 and they would have scrubbed the chimney and then coated it.

I've been using Rooftop Chimney sweeps for more than 20 years to service our chimneys, and now for dryer vent cleaning as well.
They arrived exactly on time and did a thorough and competent job.
They used shoe covers and drop cloths and vacuum cleaners, so there is not a spec of dust left anywhere.
They offer Angie's list customers a coupon discount, off their already low prices.
This is a terrific company to deal with!

I have had two encounters with rooftop chimney in the past one month. Their staff is very thorough and at no time did I feel that they were trying to rush through their inspection (they took over an hour to go over various scenarios and reasons for the water leak).T
hey are extremely professional, very courteous, and most importantly they do not try to provide you with services you do not need.
Their responsiveness to my call has been very impressive  at short notice.  You can see that this is a family run business and they work to make sure the customer is satisfied with the services provided.

They were professional and clean.  We were in the middle of a move out and they were low impact on the moving crew...

They were great - they arrived on time, and thoroughly assessed both the furnace and fireplace chimneys.  Gave us different options to choose from, and answered all my questions with regard to safety.  Work was performed on time, and done in a way that kept  our house clean (drop cloths and booties).  Price was right on, so we were very satisfied.

It went great. The workers were polite, personable and seemed to know what they were doing. They also were very thorough and spent more than twice as much time as the previous chimney sweeps. I hope they now consider me a regular customer!

See above.

Workers arrived on time, were professional and pleasant.  Set up tarps/sheets and got to work, finished quickly.  I took before and after photos of my chimney and flue out of my own curiosity.  They were thorough in spite of the quick service.  That's called efficiency.  I'd use them again, but might consider some price shopping first to make me feel better about the cost.

They arrived on time, laid out tarps to keep from tracking a mess thru out the house, and went right to work.  They were fast, and efficient, and cleaned up afterwards.  I have high praise for them

They came and did what I contracted them to do. It was a very old insert and they were very careful in putting down protectors on my carpet. They did what they were supposed to do.

He was excellent. My outlook file even says "good guy."  He is totally honest, which is incredibly rare in that business. I would say, he is honest, ethical and reliable. I would say again that that is very very rare in that business. I would give him all "A's" across the board. You have to book him way in advance, as you are not going to get him at a two-day notice.

Showed up on time, left no mess

I like the company a lot.  The owner's son did the work - he was very professional, educated, and nice.  We elected not to do the additional work simply bc of price.  They quote to repair the chimney was around $3,000

Rooftop Chimney Sweeps were very professional. The staff member who made my appointment was very pleasant and easy to work with. She explained the services they could provide and the costs up front.  On the day of my appointment 2 chimney sweeps arrived right on time. They covered their shoes when they entered the house. They also covered the carpet and furniture near the fireplace. They did an inspection of the fireplace and told me I did need a sweep, but overall the tiles in the fireplace were in good shape and the chimney did not require any other services. They cleaned up when they were finished. I will use Rooftop Chimney Sweeps the next time I need my chimney cleaned.

They were great from beginning to end and I plan to use them in the future.

Very pleased.  They were very professional, timely and courteous.

They came right on time and took care to protect my furnishings and rugs as they worked. The work was completed in a reasonable amount of time, and an extra service was explained and costed out for my approval before they did the work. My only negative comment is that they don't take credit cards, just checks. Luckily I had enough funds in my checking account to cover the bill.

They laid down white sheets that kept my house completely clean.  They also brought in an industrial vacuum cleaner to eliminate the potential of dust from the sweep infiltrating my house.  They explained every step in the process and their findings. I found the process informative and helpful.

Not much of a story to tell; they answered the phone, scheduled the service at my convenience, showed up on time, did the job in under an hour, and left the place as clean as when they arrived (and I have a white carpet).  Everyone was courteous, listened attentively to my concerns, and addressed things to my complete satisfaction.

Save yourself $99 and a lot of frustration. Call Priddy Clean instead. Their estimate was free, they gave it to me immediately after inspection, it was much lower and the difference in customer service was like night and day.

The Rooftop crew arrived as scheduled and got right to work.  I had used Rooftop before for many years for basic inspection and repair, so I was confident their work would be top-notch.   This is a family business, so the crew chiefs are Ray's sons, a brother, and others.  All seem very professional and knowledgeable about the work of fireplaces, chimneys, and flues.  They were careful about protecting floors and furniture inside the house; they explained what steps they were taking and why. 
When an unexpected problem was encountered (See "Part 3" above), they and/or Andrew fully explained what had come up, what the pros and cons were, and offered options for doing the work.   In addition, Dylan fully checked out aspects of the flues that weren't planned for work:  A separate "insert" fireplace, as well as the exhausting of the new furnaces.  On the latter he suggested the setup might lead to a carbon monoxide hazard and recommended I have my HVAC company check it for me (which I did).
Changes were accommodated quickly; the new flue liner (Part 3) had to be obtained on short notice but nevertheless arrived fast enough to be installed the same day.   The job had originally been planned for one day with a possible need to extend a few hours into a second day; I was not surprised that the complications that were found required more time, but everything was finished anyway by the end of the second day.  (The waterproofing treatment on the crown, because the new concrete needed to cure for a while, was done about a week later but did not require me to be at home.)
Overall, I was very pleased with the quality of the work, the professionalism of everyone I dealt with, the price, and the complete, thorough explanations I received.

Excellent from booking to finish.

They were responsive, They did the work in one day and they left the premises clean.

They were good and they did a good job.

They were good, professional, and punctual.  The price was a bit of a surprise, but a good overall experience.