Pion's Appliance Services

Very happy with service. Appointment set up was easy and quick. Evaluated appliance and could not fix but provided useful information on whether to repair/replace and even called back with info on another provider (official GE repair service) who might be able to provide a better estimate on repair costs.

Told Scott the symptoms of what the washer was doing. He diagnosed the problem and ordered the needed parts. When the part came in, he set up the fix appointment and repaired the washer. It has been working flawlessly since. Great job!

Great! Someone reached out within minutes of my online request on Angie's List. Had a hypothetical diagnosis and estimated cost of repair via text that night (7:30pm on a Friday night) and someone was able to come out the next morning. Prompt, courteous and efficient. Couldn't ask for more.

Excellent. Received a call minutes after requesting a quote on Angie's List. I had asked whether it was worth a service call to look at our stove when the manufacturer did not make the partially burned out surface element anymore. The advice was there is nothing you can do if the element cannot be found on the internet (which I suspected), and it saved me a service call. Appreciated the honesty, and will definitely consider them for future appliance issues!

My fridge stopped cooling, and I requested quotes from two companies. The first company I called, and they did not have availability until a week out, and just booked my appointment without asking any details beyond my fridge's brand or giving me an estimation. Pion's was the second company, and I appreciate that before offering his service, he first asked a number of questions about the fridge's condition, then told me it's not a fixable issue and not to waste my money on bringing someone in. When I mentioned a lot of big companies are out of the fridge I was hoping for replacement, he also gave me a recommendation of a local appliance store. Very helpful, and I appreciate him saving me the unneeded repair cost/time. Would reach out if I encounter any other repair needs.

Fast response, knew the problem immediately after speaking on the phone and came over with parts the next business day. Great customer service and fast, no nonsense repair

I received a call within half an hour form submitting my quote request. We discussed the problem on the phone and they advised me that the repair will be costly and it is best to buy a new dishwasher. I appreciated the advice and saving me the cost of in house visit.

Punctual, professional quick, clean, well-oganized. I couldn't have asked for a better experience!

Very well! The company immediately answered my request for a quote and was at my house in two days on my request (they would have come a day earlier). The work was performed as quick as possible with all the parts available at the time of the service. The tech wore protective mask and gloves given the current circumstances of the pandemic. The price of the service was reasonable in my opinion.

I have lived in Arlington for 40 years and never have had such great service from anyone. Every aspect of the performance was clear, accurate, helpful, and professional at all times. I will use Pion whenever I need and consult him on any new appliances I buy in the future. Thanks Scott for such a great job.