
Northern Virginia Deck & Fence
About us
Northern Virginia Deck & Fence is a professional deck and fence building company serving the Northern Virginia area. We also have a perfect A+ rating and are accredited with the BBB. Additional email - [email protected].
Business highlights
Services we offer
Building new decks and fences and demo of old decks & fences.
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 4% | ||
| 0% | ||
| 0% | ||
| 0% |
"I called and spoke with our client to thank him for his business and for this review. Before I called I did speak to my lead Foreman and our Sales Rep so that I could be briefed. They explained to me that when our client asked us about the leak to his shed roof we did inform him that this type of work was not under our purview as we don't do any type of roofing. The deck that we worked on was above the shed & not in contact, we replaced some railing on this deck as well as some other work that was not near the shed so it was not the belief that we did anything to cause a leak to the shed below the deck. I had an excellent conversation with our client and he explained to me that the shed was built years ago & the contractor subcontracted the work after promising that they would not and the roof had a leak when it was first built. But that after calling enough times the original contractor finally did come back to fix and used a rubber product to stop the leak. It seems that after all these years this rubber has worn out and needs fixed or replaced. I took the time to explain that the reason we could not do any roof repairs to a shed is simply because we specialize in decks & fences and I do not subcontract our work so I just don't have anyone on my crew who has roofing experience so I did not want to undertake something for which we lack expertise. Further I explained that while yes we do build about 2-3 sheds a year in those cases we are building a brand new shed from scratch and thus we can be confident in the project and in those cases we do hire a professional roofer to do the roofs but that it would not be prudent for us to start doing stand alone roof repairs. Finally I mentioned that we have found a good handyman company that has really helped us a lot for such minor things as when we damage a screen during a deck demo or what not so I gave the information of this handyman company to our client and I wished him good luck with them hoping that they could fix the leak on the roof of his shed."
So I contacted Northern Virginia Deck & Fence. It was a small business and not one of these big deck companies. The business owner Larry came out himself and provided me with a no pressure estimate and was honest and knowledgeable. He quoted me a fair price, about $1,000 to $1,500 less than the other guys. He was organized, prompt, and a down to earth, hard-working type guy so I felt comfortable using his company.
Once I agreed to the contract and was on the schedule, he was very good at keeping communication open and let me know when to expect his crew since there were some weather delays. I had Larry pull all of the necessary building permits since I didn't have time to get out to the county to do so myself. His crew was prompt every morning and Larry came by everyday to check on the progress and quality of workmanship.
I was extremely happy with the results. Everything went so well that the following year I had Larry and his company build a lower level deck to complete my back yard. I would recommend using NoVa D&F if you are looking for a fair price with excellent results.
My contact was Larry who was very thoughtful and responsive. He worked with me to understand what I wanted and to ensure I was happy with the final product. They take pride in their work and reputation.
We needed to have our rear fence replaced, and I selected four companies based on AL reviews, discounting what I judged as unwarranted low grades. I solicited bids via AL with a Statement of Work, site plat, and pictures of the existing fence attached. I followed up with a direct email to those I hadn't heard from after two business days. Two companies arranged for site visits and followed up with proposals; two others provided estimates without a site visit. I evaluated the companies based foremost on responsiveness to the SOW. Other aspects in order of importance included management factors, email and voice communications, warranty services, cost, incentives, and payment terms.
Northern Virginia Deck & Fence (100% A's & B's) responded a couple days after the solicitation was launched. After I resent the SOW (AL seems to drop attachments from time to time), we scheduled a site visit. The site visit was exactly what I expected; all of my questions were answered satisfactorily, and the representative handed me the cost proposal as he was leaving.
The proposal was reasonable and very competitive. The evaluations of NV Deck & Fence and its closest competitor were nearly identical, both receiving top or near-top scores in all of my evaluation factors. The determining factor turned out to be one with a lesser priority: NV Deck & Fence's cost proposal was the lower, both before and after applying discounts.
My only hesitation was that NV Deck & Fence has only two or three crews. Nevertheless, the project began consistent with the projected start date. The crew consisted of two workers, who completed about 80% of the project the first day and wrapped it up the following morning. They did a fantastic job: The fence is solid and straight, it looks great, and the gate opens and closes easily with no indications of future binding. The representative encouraged me several times to call them if any adjustments needed to be made, including after the warranty period had expired!
The only negative aspect of this project was a minor one. NV Deck & Fence will add a 3% surcharge for using a credit card unless the transactions occur in their office. I was willing to make the trips for the 50% down payment and final payment in order to avoid the surcharge.
I highly recommend Northern Virginia Deck & Fence and would use them again without reservation.
I interacted with Jason and Larry (owner) several times during the process. Both were very friendly and easy to work with.
The fence was built within the time they promised when we signed a contract. They handled every detail including obtaining a permit.
The fence looks great and is very well built. The crew was friendly and did a great job cleaning up after themselves. My backyard is cleaner than when they arrived.
I was impressed on the day of installation because both Larry and Jason were at my home multiple times to ensure every detail was built just the way I wanted.
Great experience.
Once we got the permit, NV Deck demoed the old deck and dug the holes for the footers. They discovered an issue with the band board that needed to be fixed, and therefore increased the cost of the job. But, the price was very fair and it would ensure that water did not get into the crawlspace. So, we had them fix it. (We liked that they informed us of the issue and offered to fix it, but didn't pressure us, or fix it without asking and then bill us for it.)
Construction of the deck went smoothly. Victor, NV Deck's foreman, was very professional, and he and his crew did very good work. They also kept the job site clean, which we appreciated. When they went to pick up the cedar for the railing, they noted that it had a lot of knots in it, and it was not acceptable. They had a better shipment of cedar sent for our deck. While this delayed the project by half a day, I think, it was nice to know they were thinking of details and aesthetics, not just getting the job done as fast as possible. Victor also reattached the drainage pipes and ran them in the direction we requested.
Overall, we are very happy with the work NV Deck did. Despite the hiccup with the permit and other small issues, NV Deck did exactly what we asked, cared about our deck, and provided high quality service and construction. The finished deck was even better than we envisioned. We would highly recommend NV Deck. (We've even recommended them to our neighbors.)
Larry, Victor, Jason, and the rest of the crew did great work, and we are very satisfied.
Licensing
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