Friedman Plumbing Express

Kirk and his crew completely re-piped an older home we bought (replaced polybutylene with FlowGuard Gold CPVC).   Great quality work, explanation of various quotes with copper, etc.  They did everything from re-pipe, patch work, re-paint, and all like new.  They also coord with county inspectors and fix anything to inspection standards (with help of their great plumbing department).  Kirk, always made himself available for updates and corrections.  Absolutely recommend them for anything.

Kenny was the plumber who came to our house and he did an excellent job. He called with an ETA, arrived on time, and went right to work figuring out why one of our toilets was clogged. He had it corrected in a short period of time and then took time to check out issues we were having with a second toilet as well. He offered us good advice on replacing that one too. And he was dog friendly and didn't mind our lab nosing around the whole time!

I had sent out inquires to a few plumbers on Angie's List.    I enclosed pictures of the plumbing and the shower faucet system along with an explanation of our problem.  Andy from Friedman's was the only one who replied back saying he thought the faucet could be fixed.   I called him and while on the phone with him he looked up our system on the Delta website.   The system was discontinued but the parts where still available.   He knew right away which part we would need and quoted me a price for part & installation.    
Kenny showed up today and had our faucet system fixed in no time.
I highly recommend Friedman's Plumbing Express.   We will certainly use them in the future.

.

These guys are professional, responsive and always come to my rescue for emergency plumbing concerns.  We are big fans!

The whole job went very well. Several homeowners in our Condo Association recommended them and Friedman Plumbing Express lived up to their billing. Kirk Ballinger, their PB pipe expert was easy to work with. The work crew was knowledgeable, prompt, efficient, and did excellent work. They repaired and painted the ceiling and walls from where they had to cut out to get access to the pipes. The patched areas blend in very well. The work easily passed inspection.

On August 24th Plumbing Express started to repipe my house. According to the contract, the company was to finish the work in one week. The cost for repiping the townhouse was set for $4080, from which I paid $1300 deposit. The remaining 
balance was to be paid by me 10 days after the completion of the work. After five weeks and a promise from the contractor Kirk Ballenger that people will be sent to correct the problem and to finish the drywall, I continue to live with 
water leakage and damage in the dining room ceiling, loose tiles in the hallway bathroom, and holes under the sinks. All my furniture from dining room has been moved in the living room to allow Plumbing Express people to perform their work 
(incomplete at this time). I was not present when the house was inspected and neither one of the two county inspectors have contacted me recently to discuss the matter. I am passed from one person to another. When Mike, the person who 
started the drywall in the dining room, was present, I expressed to him my concern about the water leakage from the upstairs bathroom into the dining room ceiling. One of the repair man, Mike, started to fix the ceiling when we both saw water dripping from the ceiling. He asked me if it could be the cat urine. I told him it does not smell like cat urine and the water comes from the ceiling. Mike stopped working on the ceiling. I contacted Kirk Ballanger and asked him to fix the leakage. I also called Paul, the man who installed the pipes and asked him to caulk around the tiles in the bathroom. Kirk sent Chris the plumber who made a hole in the ceiling and said the tiles around the faucet are lose. He asked for $116 fee for visit. I informed Kirk. Kirk made note of this and also text me that the CPVC pipes are made to leak all the time not only when we shower!! To make the story 
short, Kirk told Andy, the Service Manger to call me. Andy left two messages on my cell which I couldn't reply because I was in meetings and training. Kirk text me that I should call right away Andy and set up appointment to have his people fix the problem. I called Andy on Monday at aprox 9:50am. His secretary answered. She paused when I gave her my name and I asked to speak with Andy then she told me that Andy asked her to not all the messages. The secretary said she will have Andy call me today. Andy did not call. At around 4 pm, Kirk Ballanger sent me an email in which he argued that he completed the job, there 
is no punch list, and that I need to pay by this Friday the remaining balance ($2720). The contractor and I have been emailing back and forth via BBB and unfortunately I was out of the office and could not respond in time. 

We had had a leak in our toilet--I had replaced the tank bolts (which were leaking) but then we realized the subfloor was totally soaked so we were worried there was a bigger problem. The plumber (Chris) came out exactly when they said he would (and he called enroute so I knew when to expect him.)  He checked the toilet and determinedthat there was no leak--I had already fixed it.  Since we were going to have to pay him for a service call when there was no work to do, he offered to inspect other plumbing needs, including our hot water heater and sump pump.  We ended up paying him to replace our 30 year old sump pump.  Very happy with his work and he was a good guy.

The serviceman who came to do the job arrived on time, was very courteous, spoke very clearly about the problem with the toilet and what needed to be repaired, and then did his repair work quickly and efficiently. To top it off, the price was very reasonable! We will definitely use this vendor again!

Arrived on Monday afternoon, and replaced faucet, but faucet was defective, so needed to re-schedule for another visit, as only had 1 faucet on the truck. Did explain how anti-siphon faucet worked, after I was concerned with leaking.

.

We bought a townhouse containing polybutylene pipes, we wanted to get them replaced before we moved in. Contacted Friedman Plumbing Express, they sent Kirk over to perform an estimate. The actual work started a little bit later, and took about four or five days. I had no problems with my dealings with them. The pipes have functioned well for almost a year now.

I called on Thursday, Kenny was able to come out Friday morning. He was prompt, provided a cost estimate and did the work all within an hour. Now my shower does not leak and it drains.

.

unknown

This company is just way too expansive for residential purpose. They charged me $180 for a 30-minute simple job. 
Even though they are professional and responsive, I would not use them again.

The technician was very prompt and courteous.  He discussed everything that needed to be done in order to fix a very severe leak from the outside hose faucet.  He noted that the condition had been repaired in the past by the prior owner and that for some reason it occurred again.  He was very professional and did an outstanding job.  I will definitely use Friedman Plumbing Express in the future.

I don't remember all the details, as this was between 6 months to 1 year ago. However, I have used Friedman Plumbing Express for the 15 years I have owned my home and never been disappointed. I give them a clear A in all categories except maybe price, but I can't really say as I have not used any other plumber. In addition to routine toilet repairs, I have used Friedman to install my dishwasher and and a new faucet on my kitchen sink. I have confidence in them and have never been disappointed.

Had company in town for the weekend and the kitchen sink clogged. Used the Saturday emergency service. Reasonably priced, arrived quickly and the service was impeccable. Took the time to explain and didn't mind if I asked questions. Turned a very stressful experience into a very pleasant experience.

We had just moved into the house and there were small problems everywhere. Over three visits Kenny either fixed, or diagnosed next steps for, each of these problems. He did a great job and we have recommend Friedmans and Kenny specifically. They were responsive, organized and professional. 

unknown

unknown

unknown

unknown

unknown