Capital Auto Care is dishonest, I took my car there in good faith, to have good work done and have my care repaired properly. I brought my own auto parts which was a set of wires and spark plugs (that I bought for about $95.00 plus tax), these were brand new auto parts and I trusted the owner of Capital Auto Care to do the work properly and to give me the old original auto parts back. When me and my co-worker came after work to pick up my car, they said there is no charge and I was not given a receipt of any work that had been done and I asked for my auto part back, they said it was thrown away in the recyle trash and they couldn't give it back to me. So what really happened was they never worked on or repaired my car. I was lied to and cheated out of expensive auto parts. I took my car to another repair shop and they showed me the old auto parts were still on my car and they replaced the parts correctly and gave me the old parts back. So I have proof that the work I asked Capital Auto Care to do was never done.
Description of Work: The owner of Capital Auto Care stole my auto parts and lied to me about the work I requested to be done. He never repaired my car properly and I thought he did the work but he lied about doing the work and kept the auto part I brought for the repair. When me and my co-worker came to pick up the car after work, he didn't give me a receipt and didn't give me the original auto part back.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$250
Chris M.
03/2014
5.0
auto repair
+ -1 more
I like him, he is good. He is in my neighborhood. They are efficient and they worked with me on keeping the cost down and they seemed to be bright. I would recommend them for any kind of auto service. I had a couple of different things done so it was kind of varied. Their pricing is reasonable, I would say moderate pricing.
Description of Work: I take my vehicle to Capitol Auto Care. The last time I was there it was to do some exhaust work and hood work with some minor mechanical issue.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James H.
08/2013
5.0
auto repair
+ -1 more
They seem to know what they're doing. The price seemed reasonable. The guy seemed responsive.
Description of Work: I used Capital Auto Care for car service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
James H.
06/2011
5.0
car inspections
+ -1 more
Their courtesy, rapid service and professionalism stand out to me. I will use them again in the future.
Description of Work: I used Capital Auto Care for emissions test inspections.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tracy R.
01/2011
5.0
auto repair, car inspections
+ 0 more
They were extremely efficient. The car isn't new, but they didn't try to push any kind of repairs. They inspected it, and they were very polite.
Description of Work: They performed an auto inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
James H.
07/2010
5.0
auto repair, car inspections, radiator service
+ 1 more
I´ve been taking my cars to Capital Auto Care for the past five years. I first went there after reading a very positive review in a yahoo posting. The owner Wahid is very personable and helpful and I suspect that his prices are better than most. You don´t get hit with a bunch of diagnostic, shop supply and disposal charges. On two occasions when he wasn´t able to repair electrical problems, there was no charge. He has a small shop with maybe 3 or 4 mechanics. Work I have had done includes front suspension repair, radiator replacement, brakes, tune up, oil changes and inspections.
Description of Work: Radiator replacement, parts and labor, including several hoses.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$470
Ian K.
01/2010
5.0
auto repair, car inspections
+ 0 more
My wife and I discovered Wahid's shop, which is right off Route 1 just south of Potomac Yard, about three years ago and have been using Capitol Auto Care for all of our car service ever since. My family also takes all of their cars to him now. The work I am evaluating in this review are some repairs to my father's 1991 pickup truck, which I borrowed for the summer and brought to Wahid near the end of the year to fix some things that I noticed as a thank-you to my Dad for letting me borrow the truck. I called Wahid that morning and as usual he said bring the truck right in. One of his technicians gave me a ride to the Crystal City metro, and Wahid called about two hours later to let me know what work needed to be performed. The rear brakes needed to be replaced and the exhaust system had a broken bolt and a problematic gasket that would require an hour or two of labor to repair. He gave an estimate for each piece of the work as well as an overall total, and said they could have it done by the next afternoon. When I picked up the truck the following afternoon I was, as usual, pleased with the quality of the work and the price was actually a few dollars less than the estimate (how often does that happen?!). Wahid, as usual, was courteous, professional, and friendly. Capitol Auto Care can be a little hard to find, and Wahid relies almost entirely on word-of-mouth advertising, but as noted above my entire family has been using his shop for several years and we have always found his prices to be extremely competitive, quality of service extremely high, and I don't think you could find a better place to do business.
Description of Work: Replace rear brake shoes, fix malfunctioning parking brake, repair exhaust system leak/loud noise, and oil change on a 1991 Nissan pickup.
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Service Categories
Auto Service,
Auto Inspections,
Auto Glass,
Auto Radiators,
Auto Transmission,
Auto Towing,
Auto Tires
FAQ
Capital Auto Care is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Capital Auto Care accepts the following forms of payment: MasterCard,Visa
No, Capital Auto Care does not offer free project estimates.
No, Capital Auto Care does not offer eco-friendly accreditations.
No, Capital Auto Care does not offer a senior discount.
No, Capital Auto Care does not offer emergency services.
No, Capital Auto Care does not offer warranties.
Capital Auto Care offers the following services: Auto repair, transmission, auto electrical, radiator repair, wheel, tires, four wheel drive system & towing service.