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Appliance Repair Leaders LLC

Appliance Repair, Heating and Air Conditioning, Appliance Repair - Small,

About us

APPLIANCE REPAIR LEADERS LLC is a full-service company of all major residential appliances . We are committed to timely and thorough customer service, communication and, most importantly, ensuring the safe, effective and efficient operation of all your appliances. Our technicians have a good experience in the trade. Nothing makes us happier than providing our customers with peace of mind that their families will be comfortable in their homes and their business will not be interrupted with appliances, or HVAC related breakdowns. We diagnose and repair all major appliances, including refrigerators, freezers, washers, dryers, dishwashers, stoves, ovens, ranges and garbage disposals . We are insured. Very Fast & Reliable Service Please take a minute to browse through our website. If you have any questions, feel free to give us a call. Thank you for considering all APPLIANCE REPAIR LEADERS L.L.C .we look forward to serving you. We offer service on all major appliance brands! Additional Phone: 3013581205

Business highlights

15 years of trusted experience

Services we offer

Appliance repair.

Services we don't offer

Appliances & parts sells.

Amenities

Senior Discount

$30



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.5191 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
6%
3
4%
2
5%
1
10%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.5
responsiveness
4.6
punctuality
4.6
Showing 126-150 of 191 reviews

Stephen L.
02/2013
5.0
appliance repair
  + -1 more
Our maytag dryer had been making a lot of noise. My wife called Appliance Repair Leaders on Friday and they came the next day on time. The repair person diagnosed the problem immediately as the blower, he gave me a quote which included the Angie List discount. He replaced the blower within an hour, showed us the damaged part. Very professional and competent. I would use them again.
Description of Work: The blower for a maytag dryer which is over 20 years old was damaged so it was replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kimberly C.
01/2013
5.0
appliance repair
  + -1 more
Our GE refrigerator had stopped cooling and after much trouble shooting, we checked Angie's List and called "Appliance Repair Leaders". We called around 10:00 a.m. and asked if they could come the same day. They said they would try to squeeze us in between 4-7. They promptly called at 4:30 to say they were en route. The technician ("Sammy"?) was "no-nonsense", professional and got to work right away. He suspected it was a problem with the fan, and once he disassembled the unit, his suspicion was confirmed. He spent quite a bit of time flushing the line an cleaning out the unit. Before he reassembled things, he made a point to explain what had locked up and what he had done to correct it ... a quick tutorial. Once he was finished, he cleaned up and pushed the fridge back into its space. We had a coupon from Angie's List which helped with the pricing (much cheaper than the quotes we got from calling GE directly). It's been 2 days and the fridge & freezer seem to be cooling properly and the ice maker is back in action. Our experience was overall a good one.
Description of Work: GE Refrigerator Repair
Rating CategoryRating out of 5
Yes, I recommend this pro
$170

Jerry S.
01/2013
5.0
appliance repair
  + -1 more
They came when they said they would, did the work efficiently and the price was reasonable. The serviceman was polite, competent, and careful not to cause a mess. He diagnosed the problem correctly and fixed it right the first time. He even fixed the door handle for free. I would use them again the next tme.
Description of Work: Repaired freezer section of refrigerator/freezer. Uncloggedd defroster drain tube and de-iced defroster. Fixed door handle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Bryan C.
01/2013
1.0
appliance repair
  + -1 more
The technician called and informed us that he would be at our home be at our home at 4:00 pm. He didnt arrive until 5:15 pm. The first thing that he looked at was the dishwasher. I explained to him what the issues were and then he started the dishwasher. After listening to it he told us it was a bad motor and pump. He never checked anything. He told us to buy a new dishwasher. Next he looked at the washing machine. It was not pumping water out of the machine properly. He opened the pump and flooded the room. After examining the pump he told me that the pump needed to be replaced. He stated that he had something in the truck that he could rig to work on or machine. I told him that we want ed to use original manufacturer parts which he did not like. As he was reassembling the pump I noticed that he had left the main o-ring laying on the floor. I said something to him about it at which he became offended. Next I asked him to look at my refrigerator. The water line to the water faucet in the door was broken. As I tried to explain to himthe course of action that had been taken p to that point he told me that it doesnt matter. He was ignoring me and then looked quickly at the back of the refrigerator where the water valve was located and said the valve was broken. He began to argue with me and told him the we were done.He charged me $150 and would not accept the Angie's List coupon that they advertised in the book and on this website. I cant understand how this company with this employee could be rated with an Angie's List Superior Service Award. Call them at your own risk!
Description of Work: Very Rude
Rating CategoryRating out of 5
$150

Response from Appliance Repair Leaders LLC
thank you for using our services,we think that a review should be written honestly and is not the case in this one ,We admit that the tech came late and we apologize for that ,we always try to do our best to show up in the window time given but sometimes other circumstances makes us go late (like traffic,other jobs ....) the rest of the review is completely false for too many reason: our technicians are highly qualified and made hundreds of customer happy over the year as you can see in angieslist and everywhere else cross the Internet this customer been clearly informed that the service call will be $50 per appliance and he had three ($150 total) ,the coupon he has is for $55 off with any COMPLETED REPAIR witch was not the case ,this customer wanted us there to tell him whats wrong with his appliances so he can fix them him self(witch is OK),but our job does not include training you and showing you how to do it, and that's what got the customer upset and start questioning the tech millions of questions,we offered him to fix his appliances and he exactly said :no i can do this myself

bruce T.
01/2013
5.0
appliance repair
  + -1 more
Our refrigerator suddenly stopped cooling. Sammy from Appliance Repair Leaders showed up the next day as scheduled and quickly identified and fixed the problem. Sammy was very knowledgeable and experienced to correctly identify and fix the problem so quickly. Sammy explained the company's repair warranty and educated me a little on refrigerator components that occassionally fail. I'm smarter about refrigerators as a result. Its always good to learn from an expert. The frig was repaired in what seemed like well less than an hour after Sammy arrived. There is nothing he could have done to make the service call go any better.
Description of Work: Sammy from Appliance Repair Leaders replaced the capacitor and relay in our refrigerator. I was able to describe in detail the symptoms when scheduling the service call. I told them that cooling stopped suddenly. I had vacuumed the compressor area and was able to tell them that the compressor was extremely hot and that the fridge had power but the air entering the fridge and freezer was warm. The more you can tell them the better.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

DOUGLAS S.
01/2013
5.0
appliance repair
  + -1 more
We called them early in the morning on the Saturday of a holiday weekend, and they responded early in the afternoon and fixed the problem (and also put on a new metal exhaust hose and clamps). Sammy, the serviceman, thoroughly vacuumed out the dryer and vents and checked the operation of all parts. When done he cleaned up after himself well. The dryer has been running fine since then!
Description of Work: Replaced the belt and exhaust hose on Maytag dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Deborah B.
12/2012
5.0
appliance repair
  + -1 more
Overall, it went fine. I'm sure the tech would have fixed the washer if he could have gotten the part. I would use this company again.
Description of Work: The tech came to look at our washer that was making a loud noise and not working. He looked at it thoroughly and clearly explained that the problem was a worn out motor and broken drain pump. He said he would be able to fix the machine if he could get the parts but wasn't sure he could because it was an older model. He checked on the parts and told us that unfortunately while he could get the drain pump the motor was no longer available. So we ended up just paying for the diagnostic visit and will have get a new washer, but otherwise we were happy with the professionalism and promptness of the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Jan B.
12/2012
5.0
appliance repair
  + -1 more
I'm having difficulty submitting my review. About to give up. If you want feed back your system needs to be more user friendly.
Description of Work: Called at 8:35 am Monday am on New Years Eve to ask for tech to fix my clothes dryer. Set an appointment for tech to come to my home that day between 11:00 and 2:00. Tech called first and arrived around 12:30. He found the problem, described them to me, had the parts in his truck (which I thought amazing), and fixed my dryer within 30 minutes. Tech was extremely professional, knowledgeable, and courteous. Gave me the Angie's list discount. Price seemed fair to me, but I have no way to gauge that. I was concerned I couldn't get someone to look at my dryer until after the holidays, so I was definitely surprised and relieved I could get same day service within a short window of time. I would definitely recommend this company and use them again and rate them an A. I can't think of anything they could have done better. Tech even helped me clean out behind my dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Nancy V.
12/2012
5.0
appliance repair
  + -1 more
I called on Friday morning when we discovered that the dishwasher was not draining and had ceased to function. I was provided with a time later that day for a techincian to come out but we were not going to be available. We were scheduled for a technician to arrive early on Saturday afternoon. The technician SAmmy was very professional and thorough in identifying the problem, fixing it, and checking out all connections. We were quite pleased with the service and felt that the repair cost was clearly a fair one.
Description of Work: The technician quickly diagnosed the problem with the dishwasher, a bad air gap, and relaced the part, tested the dishwasher, and checked all connections..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Sherry S.
12/2012
5.0
appliance repair
  + -1 more
Very timely, reasonably priced, accommodated my immediate need, very polite & professional.
Description of Work: Replace dryer drum in back. Cleaned motor, blower, blower housing. Fixed noise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

richard C.
12/2012
5.0
appliance repair
  + -1 more
Sammy did a great job. He diagnosed the issue almost immediately, a broken drum bearing. He quoted me the price, I agreed and he commenced work. He kept the work area clean and fixed the dryer in just over a half hour. I will repeat with service with Sammy.
Description of Work: My dryer was making a thumping noise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Ann B.
11/2012
5.0
appliance repair
  + -1 more
Excellent & couldn't ask for more.
Description of Work: My washing machine stopped working while full of clothes and water. I called Appliance Repair Leaders immediately. They gave me an appointment later in the day with a 3-hour window, said they would call on the way. They called and arrived in that 3-hour window on the same day, repaired the machine, and showed me how to avoid similar problems in future. Outstanding service and very polite and professional. I will definitely call them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$201

Nathaniel P.
11/2012
4.0
appliance repair
  + -1 more
The man was nice, competent, and quick. Called ahead to tell me he would be here in a few minutes. He knew exactly what was wrong. Had to haggle on price a bit. I brought up Angie's List, he moved the price down a little. I brought up the coupon for Angie's List users, he moved the price a bit more. I would just like to skip to the final price next time. Not sure how much this should have cost but I think the price was fair for the service call and the work. Fair, not good or great.
Description of Work: Replacement of oven ignitor and assessment of slow draining dish washer. Not sure how much this should have cost but I think the price was fair for the service call and the work. Fair, not good or great.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Kent S.
11/2012
5.0
appliance repair
  + -1 more
Called and they had a service man here within the hour. Service was done on a Saturday which means nobody had to take a day off and wait for the service man to come. Fixed the dryer problem in about an hour and a half. Had to take dryer completely apart to make repairs.
Description of Work: Fixed Dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Warren W.
11/2012
5.0
appliance repair
  + -1 more
We first called several other services (whose service calls would have been more expensive), none of which could look at our washing machine until a week later. Appliance Repair Leaders could come a day after we called. The repairman came when we expected him and worked quickly to unclog our drain pump, which is now working fine. He was extremely polite and professional, and offered advice about how maintaining both our washer and dryer. He completed the repairs (while unstacking and restacking our washer/dryer) in under an hour. The price was very competitive, especially after the Angie's List discount. We will definitely use Appliance Repair Leaders again.
Description of Work: Disconnected and unstacked washer dryer, investigated and diagnosed drain pump clog, removed, repaired, and reinstalled drain pump, reassembled and reconnected all parts, offered maintenance advice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Leonard P.
11/2012
5.0
appliance repair
  + -1 more
Where do I begin. How about PHENOMENAL! After driving all day from Kansas City, I arrived in town this evening to a house in full panic mode. The oven stopped working in the midst of preparing Thanksgiving dinner for 22 people tomorrow. I called 4 repair businesses all that advertised 24/7 services. All 4 could not help me tonight. I then logged into my Angies List Account and found Appliance Repair Leaders LLC. I explained my situation and the gentleman asked for my number and said he would call me right back. Like clock work, Sammy called me and said he would be here in 45 minutes. He arrived and immediately got to work. He quickly assessed the problem and then spent time explaining exactly what the problem was and then fixed it . Professional, dependable, fast, courteous, knowledgeable, LIFESAVER! We will recommend to everyone and use them again in a heartbeat! Thank you Angies List and most of all, thank you Sammy and the Appliance Repair Leaders LLC. team. Key Learning - 1) Don't waist time in the phone book! Go immediately to Angies List!
Description of Work: Replaced gas oven ignitor and fixed front right burner THANKSGIVING EVE!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Barbera V.
11/2012
5.0
appliance repair
  + -1 more
arrived on time, ordered new pump and installed it within two days. Service man seemed knowledgable. t
Description of Work: Diagnosed problem and then replaced pump on washing machine

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jennifer S.
11/2012
5.0
appliance repair
  + -1 more
I would absolutely refer both Sammy and Appliance Repair Leaders if you need a good technician to troubleshoot appliance repair.
Description of Work: Sammy from Appliance Repair Leaders came out to diagnose why my dryer was not working. He found the issue quickly and replaced the part and had me up and running.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mary C.
11/2012
5.0
appliance repair
  + -1 more
My washing machine is now back in good working order.
Description of Work: Rapid response to call for service for my Maytag washing machine, which had stopped working. The technician was knowledgeable, quickly diagnosed the problem and was able to fix it by installing a new switch, which was stocked in the service van.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Patrick M.
11/2012
5.0
appliance repair
  + -1 more
They were great. They were on time, the price was very competitive, they fixed it on the same trip as the diagnosis, and they were fast and friendly. Highly recommend!
Description of Work: Washing Machine repar

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

diana R.
11/2012
4.0
appliance repair
  + -1 more
Sammy came out to look at my refrigerator, which had starting making noises when you went to use the filtered water in the door following the replacement of the water filter. I spoke with him by phone about the problem and he said he would leave a note with my nanny explaining what the problem was, which he didn't. I agree to the estimate once he called a few days later and he ordered a replacement part for me. Due to Angie's List, the service visits was supposed to be free, with a $55 discount. When he called to say he was in the neighborhood a few days later, he said he would come by in 20 minutes, which turned out to be almost an hour and a half later without a call or anything. When I spoke to him when he replaced the part, I again asked about the costs, since it seemed very steep for a very minor problem and he said the part was very expensive. Once I got the receipt he left following the replacement of the part and googled it, it was a less than $50 part and despite the supposed $55 discount and "free" service call, I paid more than $260.
Description of Work: Replacement of water filter housing in Maytag refrigerator.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

$260

Response from Appliance Repair Leaders LLC
thank you for using our services .the eastimate we give is always before any discounts and it deos not include the service call fee ,please make sure you have the coupon printed at the time of the of the repair and we will be happy to take it off thank you

Larry S.
10/2012
5.0
appliance repair
  + -1 more
Quickly diagnosed by the technician (Sam) who ordered a replacement part and installed it promptly.
Description of Work: Replaced burner switch on Viking Range

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Michael B.
10/2012
3.0
appliance repair
  + -1 more
The good thing was that Appliance Repair Leaders was able to get the job done, but the bad part is I think they were too expensive. The quality so far is good.
Description of Work: Appliance Repair Leaders repaired my washing machine.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
5.0
punctuality
2.0

$300

Response from Appliance Repair Leaders LLC
thank you for using our services ,we respect your rating ,but we think it was not accurate for couple of reasons: we always show up on time and we did with you and for the pricing we always give an estimate before proceeding with the job ,also we offer to all angies list members at least $50 off any completed repair ,,all you have to do mention that you are a member ..thank you again

JOHN G S.
10/2012
5.0
appliance repair
  + -1 more
The job went fine and the dishwasher is still working. Our top of the line dishwasher has broken down three times and the other two times we had another company come to do the work but we think Appliance Repair Leaders did a better job. We would use them again in the future.
Description of Work: We used Appliance Repair Leaders. They repaired our dish washer which is computerized.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Susan F.
09/2012
5.0
appliance repair
  + -1 more
Appliance Repair Leaders came to the house, fixed the dryer and accepted the Angie's List coupon towards payment. The company on time and were extremely pleasant to work with.
Description of Work: My GE dryer needed to be serviced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

serving VA DC ad MD, Alexandria, VA 22310

www.appliancerepairleaders.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Heating and Air Conditioning,
Appliance Repair - Small,
Water Heaters,
Plumbing

FAQ

Appliance Repair Leaders LLC is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 4:00 PM

Appliance Repair Leaders LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Appliance Repair Leaders LLC does not offer free project estimates.
Yes, Appliance Repair Leaders LLC offers eco-friendly accreditations.
No, Appliance Repair Leaders LLC does not offer a senior discount.
No, Appliance Repair Leaders LLC does not offer emergency services.
No, Appliance Repair Leaders LLC does not offer warranties.
Appliance Repair Leaders LLC offers the following services: Appliance repair.
Appliances & parts sells.

Contact information

serving VA DC ad MD, Alexandria, VA 22310

www.appliancerepairleaders.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 4:00 PM